Christopher Lis, Phd

Christopher Lis, Phd Email and Phone Number

Global Head / Managing Director, Healthcare Practice, J.D. Power @ J.D. Power
Christopher Lis, Phd's Location
Greater Chicago Area, United States, United States
Christopher Lis, Phd's Contact Details
About Christopher Lis, Phd

Healthcare transformation executive with a passion for advancing patient-centered, value-based care and innovative models of care delivery. Strong track record of building and inspiring high-performance teams, driving new levels of revenue growth, operational effectiveness, CX, and EBITDA. Lead teams through purpose, mission, and belonging, driving growth, clinical and operational excellence, with strong YOY financial performance. Ownership mindset with resilience to drive positive change, operating with a sense of urgency to drive results. Hands-on player-coach leveraging network and relationships to efficiently take companies to the next level in growth and transformation. As Market President of JenCare Illinois (a Joint Venture with Humana and subsidiary of ChenMed), led P&L for large full-risk primary care physician group specializing in value-based care. #1 ranked Market President nationally for YOY new customer growth while exceeding revenue, operational excellence, and financial performance targets. Coached and developed team members for continued growth.As President & Chief Operating Officer at Lexington Health Network (acquired by Legacy Healthcare), led P&L for health network of over 2,500 team members, driving change that significantly improved top-line revenue growth, operational efficiencies, patient satisfaction, finance performance and EBITDA, while becoming an industry leader in advancing digital innovation to improve patient access, care coordination, and outcomes. As a member of the National Executive Team at Cancer Treatment Centers of America (now part of City of Hope), led the company to the top 1% patient experience results in the US, while collaborating to increase annual revenues by over 20X, improving operational efficiencies, and partnering with the national executive team to lead a company-wide growth transformation leading to national recognition as one of the Top 5% ‘Net Promoter’ Companies.Areas of Concentration:President and Chief Operating Officer, COO, Multi-Site Operations, Healthcare Transformation, $250M+ P& L Leadership, Corporate Strategy, Corporate Marketing, Value-Based Care, Primary Care, Oncology, Neurology, At-Risk Portfolio's, Physician Practice Management, Business Development, Revenue Growth, Change Management, Best Practices in CX, Medicare Advantage, Operational Efficiencies, High-Performing Teams, EBITDA Growth, Business Planning, Thought Leadership, PE-Backed Companies. Physician practices, health plans, health networks, digital. Managed Care, Medicare, Medicare Advantage, Dual-Eligible.

Christopher Lis, Phd's Current Company Details
J.D. Power

J.D. Power

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Global Head / Managing Director, Healthcare Practice, J.D. Power
Christopher Lis, Phd Work Experience Details
  • J.D. Power
    Managing Director, Global Healthcare Practice
    J.D. Power Apr 2022 - Present
    Troy, Mi, Us
    J.D. Power is a global leader in consumer insights, strategic advisory services and data and analytics serving Fortune 500 and Global 1000 companies. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies. Our healthcare transformation expertise includes Care Model Innovation, Value-Based Care, Medicare Advantage, At-Risk Portfolio Companies, Telehealth / Virtual Care, Pharmacy, Commercial Health Plans, Managed Care, Commercial Medicare and Medicaid, Dental, Vision, Digital Transformation, Artificial Intelligence and Machine Learning.
  • Harvard Business Review
    Advisory Council Member
    Harvard Business Review Aug 2024 - Present
    Brighton, Ma, Us
  • Leavitt Partners
    Senior Advisor
    Leavitt Partners 2019 - Apr 2022
    Salt Lake City, Ut, Us
    Strategic advisor and thought leader at Leavitt Partners and Leavitt Equity Partners, founded by former US HHS Secretary Governor Mike Leavitt. Providing consultation to physician groups, hospitals, and health systems, as well as PE, and start ups in the areas growth strategy, operational excellence and efficiencies and growth transformation for risk-based portfolio companies, Medicare Advantage, Dual Eligible, and other Value-Based Care clients in healthcare.
  • Chenmed
    Market President / Joint Venture Gm, Primary Care
    Chenmed Apr 2020 - Jun 2021
    Miami Gardens, Fl, Us
    GM / Market President of JenCare Illinois / Joint Venture with Humana, a subsidiary of ChenMed. ChenMed is part of Fortune’s 2021 List of Company’s Changing the World, focused on value-based primary care and population health. Strategic P & L Leader /Operating Officer of our Illinois Market / Physician Group, driving strategic growth, superior patient outcomes, quality, service operations, and operational excellence to our target audience of Medicare Advantage and Dual Eligible patients and families in need of better health care.Key Results:► Led the national enterprise in YOY New Customer Growth► Engaged teams to performance excellence, ranking #1, 2, and 3 in the national enterprise in several operational efficiency and clinical performance excellence KPIs► Led double digit YOY improvements in employee engagement and culture► Led physician practice turn-arounds in partnership with our Chief Medical Officer► Championed new center de novo market expansion, on time and under budget► Developed talent pipeline of key team members/managers/leaders ranging from Medical Directors and Center Executive Directors to Regional Leaders, Managers, and center team members
  • Lexington Hospice Services
    President And Chief Operating Officer
    Lexington Hospice Services 2016 - 2019
    Lombard, Il, Us
    Formerly Lexington Health Network (now Legacy Healthcare)As President & Chief Operations Officer (COO), led over 2,500+ team members in our Network of Post-Acute Care, Long-Term, Home Health, Hospice, Senior Living, and Digital Platform in a turn-around to quickly improve revenue growth, financial and operational performance, ultimately leading to a transaction. Responsibility for cross-functional team leadership, multi-site operations, strategic planning, driving results and strategic initiatives, revenue cycle management, business development, performance improvement, patient satisfaction, physician relationships, revenue growth, board liaison, board presentations, and real-estate.P & L RESULTS / REVENUE GROWTH / CHANGE MANAGEMENT / TRANSFORMATION / FINANCIAL RESULTS► Delivered double-digit revenue growth (v. market decline of 2%) in our post-acute care enterprise while significantly improving EBITDA by innovating, building a new business development team, launching new growth and operational efficiency initiatives, restructuring talent, and renegotiating payor contracts.► Built new customer service excellence culture with 53% improvement in year 1► Created culture of purpose and goal / KPI clarity, attaining highest employee engagement scores in 5 years.► Launched Value-Based Care Initiatives, one of the first in our industrySTRATEGIC PARTNERSHIPS / DIGITAL INNOVATION / PERFORMANCE IMPROVEMENT► Forged partnerships with provider health systems, physician groups, and payors generating double-digit revenue growth.► Implemented new digital innovation platforms to reduce hospital readmission by 25% within 2 years and won McKnight’s Excellence in Technology “Innovator of the Year Gold Award”.► Improved CMS Star Quality Ratings from average of 2 / 3 stars to 4 / 5 stars► Named to U.S. News & World Report Top-Tier List of rehabilitation centers for 1st time.-Initially Chief Strategy Officer in 2016, then promoted to Enterprise-Wide President & COO
  • Cancer Treatment Centers Of America
    Corporate Chief Strategy Officer, Chief, Outcomes Research, National Vice President, Research
    Cancer Treatment Centers Of America 2000 - 2016
    Boca Raton, Fl, Us
    Cancer Treatment Centers of America (CTCA), part of City of Hope, is a prominent national oncology network. As a key member of our National Executive Team, partnered with leadership and board of directors to drive over 20X top-line growth. National Executive roles - Corporate Chief Strategy Officer, Chief, Outcomes Research, National Vice President of Research and Development, National VP, Market Research, Acting Chief Patient Experience Officer, National Executive Team, Reported to CEO.Focus Areas: Enterprise-wide Strategic Planning and Execution, Growth Strategy, Marketing, Clinical Trials, Regulatory Submissions, Clinical Research, Innovation, Oncology, Commercial Operations, Clinical Network Management, Regulatory Affairs, Strategic Partnerships.► As Chief Strategy Officer, formalized our health network's strategic-planning processes, led the development and execution of the strategy, creating an enterprise-wide PMO, linking the strategy to operational tactics and growth initiatives all five hospitals, driving over 20X enterprise-wide top-line growth.► As Chief of Outcomes Research and National VP of R&D, led start-up and scaled oncology clinical trials operations to five Hospitals, delivering new innovations to patients and leading clinical teams in the publication of over 150 manuscripts, abstracts, and conference proceedings in the peer-reviewed literature.► Led company-wide analytics initiatives (growth strategy, marketing strategy, performance improvement analytics, competitive intelligence, business modeling and segmentation, sales analytics, new business development due diligence).► Co-led the enterprise to achieve 5-Star HCAHPS quality rating and NPS Scores greater than 90► Co-led the enterprise to Healthgrades Outstanding Patient Experience Awards and Press Ganey Guardians of Excellence Award in multiple consecutive years- 15 years National Board Room/Board Committee Growth, Marketing, Strategic Planning & Development experience.

Christopher Lis, Phd Skills

Leadership Strategic Planning Management Healthcare Management Analytics Hospitals Team Building Marketing Strategy Executive Management Clinical Research Marketing Strategic Thinking Business Development Leadership Development Healthcare Team Leadership Customer Experience Business Transformation Strategy Board Relations Strategic Partnerships Advisory Boards Public Speaking Problem Solving New Business Development Talent Management Growth Strategies Leading Positive Change Strategy Execution Relationship Building Adaptive Leadership Cross Functional Team Building Business Process Improvement Cross Functional Team Leadership Strategic Visionary Operations Management Business Strategy Business Planning Project Management Competitive Analysis Budgeting P&l Management Turn Around Management Change Management Organizational Development Coaching Health Economics Outcomes Research Budget Management Clinical Trials Start Ups Segmentation Consulting Customer Relationship Management Program Management Oncology Big Data Analytics Market Research

Christopher Lis, Phd Education Details

  • University Of Illinois Urbana-Champaign
    University Of Illinois Urbana-Champaign
    Biology Minor
  • University Of Illinois Chicago
    University Of Illinois Chicago
    Department Of Epidemiology And Biostatistics
  • University Of Illinois Chicago
    University Of Illinois Chicago
    Department Of Epidemiology And Biostatistics
  • Harvard Business School
    Harvard Business School
    Value-Based Health Care Delivery

Frequently Asked Questions about Christopher Lis, Phd

What company does Christopher Lis, Phd work for?

Christopher Lis, Phd works for J.d. Power

What is Christopher Lis, Phd's role at the current company?

Christopher Lis, Phd's current role is Global Head / Managing Director, Healthcare Practice, J.D. Power.

What is Christopher Lis, Phd's email address?

Christopher Lis, Phd's email address is ch****@****ond.edu

What is Christopher Lis, Phd's direct phone number?

Christopher Lis, Phd's direct phone number is +184773*****

What schools did Christopher Lis, Phd attend?

Christopher Lis, Phd attended University Of Illinois Urbana-Champaign, University Of Illinois Chicago, University Of Illinois Chicago, Harvard Business School.

What skills is Christopher Lis, Phd known for?

Christopher Lis, Phd has skills like Leadership, Strategic Planning, Management, Healthcare Management, Analytics, Hospitals, Team Building, Marketing Strategy, Executive Management, Clinical Research, Marketing, Strategic Thinking.

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