Christopher Gottwaldt Email & Phone Number

Madison, WI, US

Madison, Wisconsin, United States

• Expedite software development processes by creating YAML pipelines for teams to build and deploy software.
• Improved effectiveness of application integration scripts with PowerShell to enable cross-platform functionality.
• Automate infrastructure creation and management with code using Terraform’s HashiCorp Language.
• Improved security, efficiency, and usability of our System Access Request process using Power Apps to handle dozens of requests daily while maintaining fine-grained attachment access and integrity.
• Migrate agent servers to ephemeral agents to decrease maintenance and improve reliability.

• Create and implement front and back end solutions to launch a new website for UW-Madison’s IT team.
• Modify the code to allow for content to be responsive for better viewing on various screen sizes.
• Collaborate with other developers using GitLab to manage project issues and create merge requests.

Madison, Wisconsin, United States

• Provide advanced technical troubleshooting to VIP University employees to deliver high-quality technology solutions.
• Operate and support services, software, and devices with sensitive information.
• Support Help Desk Level 1 employees with troubleshooting advanced problems.
• Communicate with advanced teams and escalate cases to them as needed to ensure quality customer support.

• Responded to calls from students about technology problems.
• Registered devices on the school network.
• Alerted customers of security issues affecting their accounts and how to resolve them.
• Communicated with colleagues and supervisors to resolve customer inquiries and ensure quality support.

• Develop command line tools and scripts using Python and Bash to automate tasks, increasing workflow efficiency.
• Develop object-oriented Python programs for tasks such as applying patches to firmware files and displaying product information using API calls.
• Configure Linux operating system images using BOB configurations that create standardized environments that run and incorporate code from a plethora of teams for testing our products.
• Gain experience tracing signals along schematics, soldering, testing voltagepoints, and navigating PCB files.
• Create test procedures to interact with our single board computers over serial to ensure function for customers.

Minnesota, United States

• Upgraded and updated desktop computers across the district.
• Scanned new computers into an inventory system, imaged them, and prepared them for school use.
• Helped transport and install new computers in schools across the district.

Minnesota, United States

• Made sandwiches to order for customers and operated the cash register in a fast-paced, collaborative environment.
• Cleaned and closed the store at the end of the night, sometimes alone.

Minnesota, United States

• Made desserts to order for customers and operated the cash register in a fast-paced, collaborative environment.
• Cleaned and opened the store at the start of the day.
• Brought out orders to customers and helped wherever needed.

Bachelor Of Science - Bs, Computer Science

Bachelor Of Science - Bs, Data Science