Christopher Griggs Email & Phone Number

Washington, DC, United States

Beginning the journey of establishing data management and a data governance program.

Most recently within the organization, I have helping with agile coaching, ideation for product improvements, helping to deliver a new product, creating a full custom JIRA workflow to support multiple, over 12, Scrum teams, organizational JIRA training, and process improvement.I Manage two distributed scrum teams, building three Mobile products which.

Chantilly

Product Owner, Scrum Master, and Defect Manager working in various roles in various capacity to develop a new web based healthcare application (Electronic Health Care Platform) for the VHA. The new platform created a new web-based platform to cover the VistA system.As product owner I worked with on team, managing the backlog for the following features.

AARP

As a contractor with Consortium I worked with AARP to release two new products.* Co-launch a reward program that allows AARP members to earn points that can be used for discounts. Over a million members participated within 3 months.* Launched a new product that consolidates data from various systems that includes geo-location data to plot events.

Silver Spring, Maryland

Binera is a highly regarded small business that specializes in scientific based decision-analysis and risk management to provide product management, custom tool development, and analysis for government agencies. * Improve company website and SEO and conversion.* Build the SMRT desktop product from ground up, work includes: UX, graphic design, requirements.

Reston, Virginia

• As product manager I managed all development projects, maintained the product release schedule, wrote project plans, designed and prototyped interfaces, wrote requirements, tested functionality, improved processes.
• ASU Help Center was a large critical project which was behind schedule with an extremely short deadline. I organized the project deliverables, communicated priorities, established accurate timelines, gathered.
• Outlined and implemented an agile development cycle to include new product development, product enhancements, break-fixes, as well as deliver new client implementations.
• Successfully implemented 5 clients on the new technology. Three clients with features developed for ASU, and two additional clients with new features developed to meet their needs. Additional clients are now on.
• Designed, and delivered many new features: Integrated Password Resets, Notifications Manager, IVR Automated Password Reset, Information Center (FAQ, Scope, Notifications), Integrated Blackboard Password Resets.
• Lead many new product features, and new processes designed to help improve efficiencies across teams. Formalized: customer upload processes, installed JIRA for development task and project management, Caller.

Arlington, Virginia

• As a Senior Business Analyst I aided product management by providing: project management, development cycles management, backlogs, roadmaps, and requirements. Duties included: reporting, budgeting, and business.
• Work directly with three product managers to guide product development, improve development processes, deliver financial reports, manage backlogs, maintain the roadmap, prioritize development, and manage marketing and.
• Designed and created three SharePoint sites to organize QA Testing, Requirements, Product Backlogs, tasks, requirements, and change requests.
• Continually work with development and technical support staff to relay business needs and release products.
• Successful projects include: self-registration for the ecommerce site, improved database architecture for reporting and invoicing, advertising widgets, complete product rebuild, and continual product enhancements.
• Evaluate new products, product enhancements, and provide viable solutions to new needs.

Dulles, Virginia

• Selected by the leading provider of Internet services to ensure high quality of systems and applications. Duties entail reviewing documentation, product and technical requirements and writing test plans. Verify setup.
• Work directly with system architects, developers and business owners to create, design and implement innovative AOL products.
• Participate in design and architecture of AOL Address Book products.
• Review Product (PRD), Technical (TRD), Software (SDD), and Design (DRD) documentation,translate requirements into viable Test plans.
• Cooperate with product, project, development and systems support staff to coordinateschedules and timely delivery of product enhancements and fixes.
• Provide testing and test system environment support for critical AOL systems.

Reston, Virginia

• Recruited by a government information technology contractor to provide network administration and technical support. Researched and procured equipment and software for building network backbone. Perform troubleshooting.
• Gather requirements and write proposals for hardware and software configurations used as a platform for Microsoft and Oracle software projects.
• Supported installation of Microsoft Certificate Server for company's StarSafe product integration into the National Guard Bureau, ensuring project success.
• Managed network integration for the new database system for Celgene, installing Oracle database and load balancing software and integrating it with voice recognition, web and application interfaces.
• Designed innovative web-based tool for automatic update of traffic tracking reports and producing statistics on web site usage for International Trade Commission.
• Developed sophisticated virtual web tour for General Services Administration web site, providing excellent reference tool for end users.

Clinton, Maryland

• Effectively maintained servers, routers and e-mail system. Supported corporate web site and Intranet. Managed voice mail system and PBX.
• Wrote hardware and software proposals for clients including network installation, design and support contracts.
• Implemented network enhancements including transition to advanced switches and Windows 95 operating system, reducing outages and improving performance.
• Streamlined usage of licensed software by transferring computers requiring Internet- based applications to appropriate servers; efforts freed up 100 Novell user licenses.
• Configured NT 4.0 SBS servers including Proxy server, TCP/IP, Exchange server and RAS.
• Efficiently installed and supported software such as Novell Web Server, NetWareConnect, FTP Services, FaxServe and ArcServe.

Msist, Technology Management

Studied Information Systems Technology Management

Ba, Fine Arts (Photography), Foreign Languages (Spanish)

Dual major in Fine Arts (Photography, Painting) and Foreign Languages (Focus on Spanish)