Consulting, driving, and coordinating lobbying strategies and campaigns at both a national and state level, to gain support for desired outcomes for aged care in Australia to ensure a high performing and sustainable aged care sector so that older Australians can live their best lives.Aged and Community Care Providers Association (ACCPA) is the national Industry Association for aged care providers offering retirement living, seniors housing, residential care, home care, community care and related services.ACCPA exists to unite aged care providers under a shared vision to enhance the wellbeing of older Australians through a high performing, trusted and sustainable aged care sector. We support our members to provide high quality care and services while amplifying their views and opinions through an authoritative and comprehensive voice to the government, community and media.

Responsible for consulting, driving and coordinating lobbying strategies and campaigns at a State & Territory Government level nationally to gain support for desired outcomes for aged care in Australia.Aged & Community Services Australia (ACSA) is the leading national peak body supporting church, charitable and community-based services and organisations which provide home and residential care and retirement housing services to older Australians.

WhereTo Research are specialists in social and government work, as well as brand and communication research.I worked on a project undertaking industry interviews for one of their major clients on a new prospective client product. Prepared the report and presentation for the client and participated in the presentation back to the client.

Successfully managed a client portfolio of $65 million which included Victorian State Government, Tasmanian Government and large enterprise Tasmanian clients. Won new business and successfully negotiated and retained whole of Government contracts and managed both internal and external stakeholders to lead business innovation and substitution from physical to digital solutions for clients (and their customers). Three Significant Achievements:• Renewed outsourced processing for Victorian Government agencies (Dept of Justice, VicRoads, WorkSafe, Dept of Health and Human Services• Renegotiated and extended whole of Government contract with Dept of Treasury and Finance• Implemented Tasmanian whole of Government contract bill payments contract

Managed the strong relationship with Telstra, Australia Post's largest and strategic client. Drove innovative solutions of benefit to both organisations. Also managed important Australia Post's relationship with GE/GE Capital during a time of significant challenge. Gained above threshold in revenue against financial operating plan by 5% paThree Significant Achievements:• Negotiated and implemented 5 year "Customer Corporate Agreement" • Initiated and played a lead role in joint "mPost" Project collaboratively with Telstra• Led a joint value creation "workout" with senior executives from GE Capital and Australia Post to drive new business for both organisations

Led, managed and coached a team who interfaced with Federal, Victorian State Local Government and energy utilities clients. Focused on developing industry, agency outsourcing or whole of Government solutions for and influencing all sectors of government from a strategic perspective .Three main achievements:• Negotiated, won and implemented outsourced processing for Dept of Justice - Working With Children Checks• Won outsourced process for WorkSafe – Licence to Perform High Risk Work• Chaired Victorian Electoral Commission client and internal election planning teams in 2016 & 2008

Led a high performing team of 21 people managing Australia Post’s high net-worth and strategic clients with a combined portfolio value of $320 million. Established strategic plans for the sector as well as building individual business plans with team members. Set and established individual and portfolio budgets and drove outcomes to enable sales executives to reach their goals and to be successful. Negotiated and liaised with senior clients along with senior executive stakeholders within Australia Post.

Responsible for key account management and business development to ensure that client needs are identified and developed, providing profitable revenue growth.Significant cross business solutions won in outsourcing mailroom and courier/freight requirements for AXA and GE CapitalEstablished and sustained strong multi-faceted business relationships, strategically articulating the organisational value proposition of Australia Post; outsourcing and implementing new business, and effectively managing eternal competition. As a result of success, was appointed to Director of this sales segment in 2003.