I am a Global Enterprise IT Leader with extensive experience in operations, strategic planning, process optimization, and revenue and profit growth. I help companies set up and implement hardware and software systems that improve processes, reduce expense and drive bottom-line revenues. ✓ Architected, developed and implemented a new donation-processing software system that eliminated lost transactions, improved acquisition time, reduced system and human errors, reduced customer churn and enhanced overall customer satisfaction.✓ Architected and implemented a holistic security posture by evaluating, selecting and implementing a SOC as a Service, advanced email protection and next generation firewalls that provide 24/7/365 monitoring, detection and response to security incidents. Additional benefits include enhanced firewall system protection, SSL deep packet monitoring that decreases productivity loss due to spam, providing protection from malicious email attacks and social engineering threats.✓ Redesigned and redeveloped an existing 3rd party CRM system that had poor efficiencies with a cumbersome work flow to complete tasks and difficult employee training requirements with extended call times. This enhanced system dramatically reduced errors, lowered call handling times and improved one-call-to-completion rates.Are you a progressive, forward-thinking professional who understands the real value of Strategic IT Leadership, who would benefit from connecting with a proven, principle-based Global Enterprise IT Leader to help you and achieve your goals? My goal is to help you achieve yours.Let's Get Connected!ChristopherCloud Computing & Security | Culture of Innovation | Enterprise IT Infrastructure | Information Systems/MIS/IT | KPIs | Employee Loyalty & Retention Management | Microsoft Technologies | Operations Focused | Process Design & Optimization | Revenue & Profit Growth | Software Engineering | Statistical Analysis & Modeling | Strategic Planning