Christopher Heim Email & Phone Number

American Fork, Ut, Us

American Fork, Ut

• Increased duties over time from accounting controllership to overall financial responsibility.o Expanded accounting, finance, business analytics/business intelligence (BA/BI), CRM database, purchasing, accounting IT systems, warehousing/supply chain, regulatory, compliance, contracts.o Head up global dental technology statutory & management accounting, financial planning and analysis, plus monthly forecasting and annual budget preparation. • Boosted EBITDA to 35% of revenue during the first three years, establishing a proper balance of investment and profit growth by: o Decreasing operating expenses as a percentage of revenue from 34% in 2008 to 27% in 2019.o Achieving a strategic development, agile outsourcing program yielding a two-fold increase in output at 60% of the cost.o Executing ongoing gap plans to ensure optimum results in alignment with budget commitments. • Accelerated SaaS-based portion of the business from $50 million to an annuity of over $250 million in 2020.• Completed seven strategic acquisitions into dental education, specialty and general dental technologies. • Delivered reporting roadmap, including sales and KPI reporting, correlated customer data sets from various accounting, CRM and other business systems to provide actionable data to drive the business.• Decreased close cycle by 40% from five to three days resulting in:o Reduction of audit risk and subsequent fees by 30%.o Optimization of finance functions, while enhancing group performance. • Transformed a struggling hardware tenant of the portfolio with new growth strategies based on product development, supplier contracts and distribution expansion.• Reduced DSO by 12.5% and increased hardware orders shipped within 24 hours from 60% to over 80%.

Greater Salt Lake City Area

• Generated and executed innovative plans that reduced AR balances by 40%.• Changed critical financial metrics for resource decisions, increasing efficiency by 10+%.• Produced identification, tracking and reporting of the state’s technology infrastructure, resulting in $2 million in capital savings.• Introduced product management and development lifecycle to the state’s IT processes, saving half a million dollars in budgeted allocations.

Provo, Utah Area

• Improved division operations from a negative profit margin to a 9.5% profit margin.• Contributed to the negotiation of a $14 million, multi-year sales contract.• Implemented new accounting system, developed new chart of accounts from scratch, installed sophisticated metrics tracking and reporting systems, revamped closing process that accelerated the close by 2 days.

Provo, Utah Area

• Created over $2 million in enterprise value in 24 months, positioning the company for successful $15 million asset sale to Excite@Home.• Gained $25 million of equity capital for expanded operations as key member of execution team.• Resourcefully procured a $2 million revolving line of credit.• Introduced the first corporate accounting and planning system, thus increasing efficiency by 18%.• Streamlined AR and cash control procedures, ensuring adequate control of scarce resources, enabling the company to operate in early stages, and improve payment terms to normal credit terms.

• Produced financial analysis of acquisition candidates, and key member of the strategic planning committee; introduced FX calculation standards. • Generated the setup of standard accounting systems and procedures for all 23 foreign branch offices and 65 sub-distributors. • Directed international financial activity and the closing of foreign information systems.

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