Christopher Heim Email & Phone Number

American Fork, UT

• Increased duties over time from accounting controllership to overall financial responsibility.o Expanded accounting, finance, business analytics/business intelligence (BA/BI), CRM database, purchasing, accounting IT.
• Boosted EBITDA to 35% of revenue during the first three years, establishing a proper balance of investment and profit growth by: o Decreasing operating expenses as a percentage of revenue from 34% in 2008 to 27% in.
• Accelerated SaaS-based portion of the business from $50 million to an annuity of over $250 million in 2020.
• Completed seven strategic acquisitions into dental education, specialty and general dental technologies.
• Delivered reporting roadmap, including sales and KPI reporting, correlated customer data sets from various accounting, CRM and other business systems to provide actionable data to drive the business.
• Decreased close cycle by 40% from five to three days resulting in:o Reduction of audit risk and subsequent fees by 30%.o Optimization of finance functions, while enhancing group performance.

Greater Salt Lake City Area

• Generated and executed innovative plans that reduced AR balances by 40%.
• Changed critical financial metrics for resource decisions, increasing efficiency by 10+%.
• Produced identification, tracking and reporting of the state’s technology infrastructure, resulting in $2 million in capital savings.
• Introduced product management and development lifecycle to the state’s IT processes, saving half a million dollars in budgeted allocations.

Provo, Utah Area

• Improved division operations from a negative profit margin to a 9.5% profit margin.
• Contributed to the negotiation of a $14 million, multi-year sales contract.
• Implemented new accounting system, developed new chart of accounts from scratch, installed sophisticated metrics tracking and reporting systems, revamped closing process that accelerated the close by 2 days.

Provo, Utah Area

• Created over $2 million in enterprise value in 24 months, positioning the company for successful $15 million asset sale to Excite@Home.
• Gained $25 million of equity capital for expanded operations as key member of execution team.
• Resourcefully procured a $2 million revolving line of credit.
• Introduced the first corporate accounting and planning system, thus increasing efficiency by 18%.
• Streamlined AR and cash control procedures, ensuring adequate control of scarce resources, enabling the company to operate in early stages, and improve payment terms to normal credit terms.

• Produced financial analysis of acquisition candidates, and key member of the strategic planning committee; introduced FX calculation standards.
• Generated the setup of standard accounting systems and procedures for all 23 foreign branch offices and 65 sub-distributors.
• Directed international financial activity and the closing of foreign information systems.

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