Christopher Hellerstedt Email & Phone Number

Portland, Oregon Area

Beaverton, Oregon

Promoted continuously throughout tenure earning highest ratings on annual reviews and a reputation as an ITSM Subject Matter Expert and trainer. Combined technical knowledge and client communication talents to rapidly identify need and design IT solutions that improved business efficiency and productivity. * Multi-tasked to serve both as Lead Analyst and.

Renton, WA

Hired to administer up to $20K per week in inventory and oversee all IT needs for 3 buildings with personnel up to C-Level. * Troubleshot issues to devise innovative solutions with minimal downtime. Performed networking and system administration functions. * Performed end-user training up to 10 staff at a time on, IT best practices, basic computer use, and.

Willsonville, Oregon

Served as key IT support in developing systems for 20K-30K users and 2K+ stores throughout North America. Communicated technical requirements and needs to non-technical managers and directors. Garnered relevant data to produce mission critical reports in call center metrics, customer service, and collections — used by multiple departments. * Mentored both.

Tigard, Oregon

Improved sales, business management, and customer service abilities through a formal manager trainee program. Eventually given additional leadership responsibilities in operations, HR, marketing, collections, and store resources. * Negotiated local contracts with VIP clients including Nike, Intel, and local auto body shops. * Recovered $500K+ in delinquent.

Sherwood, Oregon

Began as a Sales Associate, earning a rapid promotion by the Assistant Manager due to a demonstrated strong work ethic and effective leadership skills. Supervised a team of 6 dedicated to continuous improvement. Trained employees on cross-selling, upselling, store security functions, and relationship development.* Improved inventory in stock, overall.

Mba, Global Business Administration

Emphasis on: Client Relations, Marketing, Project Management, HR, Operations, Employee Management

Ms, Information Systems

Emphasis on: System Analysis, System Design, Networking & Telecom, System Management

Ba, German