Chris Hendrix

Chris Hendrix Email and Phone Number

Zuora Administrator @ ConnectWise
Seattle, WA, US
Chris Hendrix's Location
Seattle, Washington, United States, United States
Chris Hendrix's Contact Details
About Chris Hendrix

I’m an IT professional with an emphasis on financial systems, specifically billing and related tasks like subscription management, sales tax, and AR management. I have experience with technical ownership of financial systems and data analysis using SQL, Excel, and Python.

Chris Hendrix's Current Company Details
ConnectWise

Connectwise

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Zuora Administrator
Seattle, WA, US
Chris Hendrix Work Experience Details
  • Connectwise
    Zuora Administrator
    Connectwise
    Seattle, Wa, Us
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  • Apex Systems
    Business Analyst
    Apex Systems Mar 2024 - Present
    Glen Allen, Va, Us
    • Contract work at Amazon to help with setting up a new accounting system designed to automate month end calculations and journal entries.• Duties include building and testing calculations, reconciling and cleaning up parallel systems, and working with accounting subject matter experts.
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  • Outreach
    Financial Systems Analyst
    Outreach Nov 2020 - Oct 2023
    Seattle, Washington, Us
    • Technical owner of Outreach’s Zuora, Avalara, HighRadius, and Stripe instances. Conducted SOX-required processes like quarterly user audits, document vendor releases, etc., and implemented new features as needed. • Worked with internal stakeholders to design and prioritize projects, delegating to outside consultants as necessary. • Ran internal testing and deployment for system changes. • Created SQL queries for use by the finance/accounting teams.• Created custom API tools for Zuora and Avalara using low code tools like Tray and Zuora Workflow.• Assisted in Zuora Revenue implementation. • Assisted in a business unit’s subscription migration from Stripe to Zuora.
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  • Avalara
    Sr. Financial Systems Analyst
    Avalara Mar 2017 - Apr 2019
    Durham, Nc, Us
    • Worked on the billing team to write SQL queries, create and improve processes, train new hires, and served as admin for the billing system (Zuora).• Defined, developed (50+) and maintained (~15) SQL queries for billing, revenue, and channel partner operations teams. Purposes for queries included identifying sales orders that required manual intervention, automating monthly financial statement accruals, informational dashboards, and automating statements sent to OEM partners. Designing queries for one-off processes replaced our error-prone and time-consuming process of filtering excel reports, and reusable queries saved 2-14 hours per process.• Worked with product teams to vet billing requirements and approve data pipelines of new usage data.• Worked with Business Development to design new partner contracts that matched Finance’s standards.• Designed and tested new product rate plans, specialized customer profiles, and invoice templates.• Created and maintained process documentation.
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  • Avalara
    Billing Systems Analyst
    Avalara Oct 2015 - Mar 2017
    Durham, Nc, Us
    • Excel heavy billing role involving processing data, using multiple billing systems to send out thousands of invoices a month, and helped manage team resources.• Streamlined and documented process for billing and auditing SaaS renewals, saving 8 hours a week (initial project started because we were behind on ~1,000 customer renewals).• Processed and improved the department’s most complicated billing process, moved manual excel reports required into SQL, cutting the required time from 24 to 16 hours.
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  • Avalara
    Ar Specialist
    Avalara Feb 2015 - Oct 2015
    Durham, Nc, Us
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  • Zulily
    Operations
    Zulily Nov 2014 - Jan 2015
    Salt Lake City, Ut, Us
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Chris Hendrix Skills

Microsoft Office Microsoft Excel Research Customer Service Microsoft Dynamics Gp Zuora Salesforce.com Accounting Accounts Receivable Account Reconciliation Paypal Powerpoint Public Speaking Cisco Technologies Switches Mpls Routing Routers Juniper Technologies Lan Wan Wan Vpn Troubleshooting Ccna Ip Juniper Ospf Bgp Fortinet Networking Network Engineering Ccnp Certified Occam Alcatel Lucent Procera Calix Adtran Jncia Voip Jncis Palo Alto Networks Blue Coat Cisco Systems Products Juniper Networks Products Multiprotocol Label Switching Virtual Private Network Border Gateway Protocol Voice Over Ip Network Security Network Design Information Security Telecommunications Security Firewalls Data Center Technical Support Routing Protocols Vlan

Chris Hendrix Education Details

  • University Of Puget Sound
    University Of Puget Sound
    And Related Support Services
  • Uw Foster School Of Business
    Uw Foster School Of Business
    General

Frequently Asked Questions about Chris Hendrix

What company does Chris Hendrix work for?

Chris Hendrix works for Connectwise

What is Chris Hendrix's role at the current company?

Chris Hendrix's current role is Zuora Administrator.

What is Chris Hendrix's email address?

Chris Hendrix's email address is ch****@****ara.com

What is Chris Hendrix's direct phone number?

Chris Hendrix's direct phone number is +150190*****

What schools did Chris Hendrix attend?

Chris Hendrix attended University Of Puget Sound, Uw Foster School Of Business.

What skills is Chris Hendrix known for?

Chris Hendrix has skills like Microsoft Office, Microsoft Excel, Research, Customer Service, Microsoft Dynamics Gp, Zuora, Salesforce.com, Accounting, Accounts Receivable, Account Reconciliation, Paypal, Powerpoint.

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