- Managing and scaling Facebook and Instagram ad campaigns for clients spendingbetween $15-100K+ per month- Co-leading 4-6 accounts, sharing analysis of each account and identifying gapsand growth opportunities- Work with copywriting/designing team to generate winning creatives and copies- Strategize to improve campaign’s profitability- Create weekly and monthly reports for clients- Communicate effectively with team and clients on their ideas- Continuously… Show more - Managing and scaling Facebook and Instagram ad campaigns for clients spendingbetween $15-100K+ per month- Co-leading 4-6 accounts, sharing analysis of each account and identifying gapsand growth opportunities- Work with copywriting/designing team to generate winning creatives and copies- Strategize to improve campaign’s profitability- Create weekly and monthly reports for clients- Communicate effectively with team and clients on their ideas- Continuously explore new technical media buying strategies and opportunities to find bettercampaign results Show less

• Over RM38k spent on Facebook Ads in this period• Achieved 5X ROAS average on a branded e-Commerce store• Generated over 150k revenue over the span of 4 months on a branded e-Commerce store utilizing ONLY Facebook Ads• Personalised & built a proven Facebook Ads funnel framework for e-Commerce• Paid a Facebook preferred marketing partner digital marketing agency to run campaigns with the objective of comparing skillset and understanding of building an effective funnel… Show more • Over RM38k spent on Facebook Ads in this period• Achieved 5X ROAS average on a branded e-Commerce store• Generated over 150k revenue over the span of 4 months on a branded e-Commerce store utilizing ONLY Facebook Ads• Personalised & built a proven Facebook Ads funnel framework for e-Commerce• Paid a Facebook preferred marketing partner digital marketing agency to run campaigns with the objective of comparing skillset and understanding of building an effective funnel. Drastically out-performed them Show less

• Provides technical consultation, support, planning and design for IT projects.• Completed NetApp FAS2550 HA Pair deployment, migration from 7-Mode and integration with VMWare ESXi 5.5 on a SAN environment.• Completed NetApp FAS3250 Metrocluster storage expansion and storage relocation.• Completed NetApp FAS2720 HA Pair deployment on a SAN environment.• On-going support on customers’ Dell PowerEdge servers and NetApp architecture.

• Answer and handle customer inquiries, complaints and 1st level escalations from customers.• Provide technical support on operational or maintenance of a personal computers or peripherals using documented procedures and available tools.• Troubleshoot using provided tools to identify products that are defective and follow guidelines in issuing service calls.• Set realistic customer expectations, and meeting or exceeding these expectations.• Escalate issues to level 2 support to… Show more • Answer and handle customer inquiries, complaints and 1st level escalations from customers.• Provide technical support on operational or maintenance of a personal computers or peripherals using documented procedures and available tools.• Troubleshoot using provided tools to identify products that are defective and follow guidelines in issuing service calls.• Set realistic customer expectations, and meeting or exceeding these expectations.• Escalate issues to level 2 support to resolve customer's complete satisfaction.• Log customer contacts, troubleshooting information dispatch onsite service to customers. Show less