Christopher Hopkins Email & Phone Number

Hinckley, Gb

Hinckley, Gb

Daventry, England, United Kingdom

Daventry, Uk

Launch of Care By Volvo for the UKProject implementation of Customer Relations, Fleet Management and Sales teams Process Development and sign offSystem DevelopmentUAT and Live verificationSourcing and ProcurementWarranty and GoodwillComplianceCollaboration with CbV hubs in Germany, Netherlands and NorwayFCA Certificated Employee RecruitmentTrainingVISTA, Miles, Salesforce, IBM Blueworks, Five9, Brilliant, QW90, TIE, SAP, Parma, VIPs, AzureDevOps, FICO, Kompass

Warwick, Warwickshire, United Kingdom

Support Lead for the Process, Controls and Assurance team in the Strategy, Solutions and Sustainability line of Business Services. Business Continuity LeadData Privacy ChampionEthics ChampionCompliance ChampionEnvironmental Sustainability ChampionCharity ChampionFire MarshallCompliance, Assurance, Risk Management, Business Controls, Business Management Standards, Process Optimisation, Business Continuity and Resilience, Crisis Management, Data Management, Data Privacy, Obligation Listings, IBM Blueworks, PEX, Governance - Finance, Business Services and Change

Whitley, Coventry

Leader - Lead by example, a role model leader, like to get hands dirty and help out team when needed while being able to maintain a managerial relationship. Effective communicator. Aptitude - Pragmatic in approach to work. An excellent problem solver, diplomatic in difficult situations but assertive when necessary. I hold very good working relationships with a good reputation for hard work and achieving results. Well trained in adapting to situations and can recall on a number of challenging scenarios. Extremely customer focused. Decisive, both accepting of input from others and making lone decisions that are progressive.Success - Successfully managed high profile projects for multiple blue chip companies. Always hitting targets, exceeding KPIs, always adding value, brought successful change to projects, assisting in securing high profile contracts. I have implemented ticketing systems, telephony and other beneficial processes. I am passionate about my objectives and providing quality. I am well written and have developed strengths in business documents and reports. A confident presenter, experience of presenting to global audiences. Experience - Connected Car, Telematics, Stolen Vehicle Tracking, Smartphone Applications, Wi-Fi/3G/4G, ICE, SOTA, Diagnostics, Technical Support, Customer Service, Marketing. Grew team to a 24x7x365 service to provide global coverage. Travelled to China to set up a dedicated team for the market. Report on all aspects of the project working with contract managers, HR, developers, integration, market delivery and the SLA team. Worked with 40+ vendors and 3rd parties, travelling to the offices of 2 in the USA and Sweden. Conducted numerous webinars, overcoming language barriers to provide effective communication and training. I have initiated strategic technical triaging and processes that involved engineering teams. Manage all aspects of recruitment.

Whitley, Coventry

ConnectedCar - InfotainmentMSXi

Whitley, Coventry

InControl - Remote, Secure, Apps and WiFiConnected CarJustDriveIncident/Problem Management

Warwickshire

Charity Fundraising

Ryton

Data Analysis and Weather Station Improvement Project

Midlands

Instore Duty ManagerLondon, Coventry, Leamington, Nuneaton, BirminghamRetail, Betting, Gaming, Compliance

London, Coventry And Birmingham.

Coventry Football Club, Ricoh ArenaLadbrokes Football Operations Manager

Bsc Geography Hons, Physical Geography And Disaster Management

Activities and Societies: Source FM Radio Coventry University Football Society Geography with Disaster ManagementDisaster Management.

A-Levels, Geography Biology Pe

C C D

Gcses, Mathematics Science English It Geography Pe Statistics

Activities and Societies: Athletics Football Badminton Cross CountryA B/B B/B B B B B