Expertise in email marketing, marketing automation, SEO, SEM, content marketing, website administration and development, and systems integration.Proven track record of success in developing and executing integrated digital marketing campaigns that drive results.Key Accomplishments:--Increased engagement by 53% in 6 months by optimizing the customer journey and utilizing market automations with Pardot--Managed the migration to HubSpot, streamlining marketing automation and enhancing business processes--Conceptualized and executed integrated digital marketing campaigns, increasing site traffic by 40% --Led cross-functional teams as the webmaster, improving user experience through the integration of features like a complex document library and dedicated industry forum on WordPress--Administered several platforms for the organization and optimized their integrations, including Salesforce, Pardot, WordPress, HigherLogic, and Moodle--Created marketing campaigns to promote multiple events, webinars, and conferences.

Specialized in conducting Technical SEO audits, troubleshooting website errors, and implementing multi-channel marketing strategies to drive business growth. * Customized multi-channel marketing strategies for clients, addressing unique needs while demonstrating adaptability, effective communication, and a client-centric approach.* Conducted Technical SEO audits of varying scales, ranging from small WordPress sites to complex Shopify platforms, revealing a meticulous and detail-oriented approach.* Analyzed and resolved intricate website errors and configurations through careful technical troubleshooting with tools like Google Analytics, Search Console, WordPress plugins (Yoast), Schema markup, Indexing, ad tracking, Google Tag Manager, and more.* Created multi-channel marketing strategies to improve conversions, traffic, and sales for client sites. * Worked on 66 different projects/contracts, showcasing versatility and adaptability in handling diverse digital marketing challenges.

Interface with customers to aid in account management, technical support for both customers and employees, and interfacing Pro-Vigil security units in both mobile and fixed applications.Essential Duties and Responsibilities● IT inventory maintenance, auditing, and reporting● Repair and maintenance of computer/network components at Pro­Vigil facilities and in the field● Provides technical assistance to end users by answering questions or troubleshooting issues via telephone, case, or email● Documents interactions with end users and recommends improvements● Responsible for evaluating operational efficiency of different IT systems● Relies on limited knowledge and professional discretion to achieve goals● Participates in IT projects that drive Pro­Vigil business initiatives● Works under general supervision, though some ingenuity and flexibility is required.

* Led end-to-end development of dynamic WordPress sites, merging static and dynamic content seamlessly.* Coded responsive sites using HTML, CSS, SCSS, JavaScript in JetBrains PHPStorm; optimized workflow with Gulp and PostCSS.* Crafted SEO-driven landing pages, A/B tested for enhanced conversion rates.* Managed social media platforms, amplifying site traffic via Pinterest, Tumblr, Facebook, Twitter, Google+.* Designed layouts with Beaver Builder, boosting monthly visitors from zero to 5000 through SEO and social strategies.* Created persuasive messaging with Adobe Suite, directed successful search engine campaigns.* Innovated designs for varied websites, maintained content quality through meticulous review and editing.* Executed comprehensive campaigns across email, online ads, search engines, and direct mail.* Analyzed metrics for strategic refinement, kept abreast of evolving marketing and SEO strategies.* Produced engaging copy for blogs, sites, social media, presentations, and training materials.

--Windows OS and Windows Server Subject Matter Expert (SME) at Avanade, contributing to a client project that consolidated twelve Federal data centers into two regional ones.--Provided guidance to the client, troubleshooted Windows-related issues, and ensured smooth migrations using PlateSpin Migrate.--Collaborated with team members and clients to consolidate twelve national data centers into two regional ones.--Utilized PlateSpin Migrate for migration tasks, including configuration, migration, testing, and validation.--Managed Windows system issues during frequent P2V migrations, covering 50-200 systems within twelve hours.--Resolved migration issues for team members and local support staff, achieving a 100% resolution rate before migration meetings.--Ensured data synchronization between production and pre-deployed servers, performed P2P migrations, and built legacy/specialized servers.--Monitored and tested migration performance, identifying bottlenecks and collaborating with developers for solutions.--Developed and maintained custom scripts for operational efficiency.--Provided second and third-level technical support to migration staff, enhancing project success.

--Joined Pocket Communications as Exchange and Windows Administrator, overseeing a network environment with 150+ Windows servers, 100+ retail locations, and central office systems. Collaborated with Tier 3 and 4 support teams to provide effective solutions.--Managed Windows environment for a national telecommunications company with data centers, regional headquarters, and 100+ retail locations.--Oversaw Active Directory and Exchange accounts for 1500 employees, including group creation, shares, printers, and group policies.--Operated Citrix XenApp farm, ensuring smooth application delivery, server maintenance, user management, and updates.--Installed, maintained, and supported Windows servers, desktops, and associated software.--Provided comprehensive end-user and technical support, locally and remotely, collaborating with cross-functional teams for issue resolution.--Proactively monitored systems, promptly diagnosing and resolving errors or failures.--Curated company wiki, documentation, and Visio diagrams for streamlined operations.--Managed backups and restores for 200 servers via Symantec Backup Exec.--Created group policy objects to deploy software, enforce user restrictions, and customize systems to management and user needs.--Developed PowerShell scripts to automate key performance indicators, critical processes, and server/workstation management.--Assisted clients with system operation and troubleshooting.--Led analysis, documentation, testing, and implementation during platform transitions.--Administered computer networks and environments, covering hardware, software, and applications.--Expertly diagnosed, troubleshooted, and resolved network and system issues.--Crafted ad hoc PowerShell tools and patches to address recurring production challenges.--Directed software deployment implementations.

I spearheaded the EMR systems project, leading testing and deployment of the MediNotes EHR software. Collaborated closely with physicians to tailor patient notes and optimized claims with the medical billing department to enhance revenue generation.Key Contributions:*Managed medical charts and electronic health records, ensuring accurate filing, Op Reports, test results, and home care forms.*Utilized advanced skills to seamlessly support operational requirements across multiple departments.*Directed the implementation and customization of electronic medical records software, Medinotes, enhancing overall efficiency.* Monitored daily computer system performance, ensuring seamless operations and troubleshooting issues promptly.* Ensured flawless installation of cables, operating systems, and software, maintaining a reliable IT infrastructure.* Documented business processes and conducted procedural analysis to align with evolving business needs.* Facilitated training sessions for new team members, imparting knowledge on various medical billing programs and data entry software.