Supporting Slalom's Run: CRM team.

Adventure Risk Challenge’s mission is to empower underserved youth through integrated leadership, literacy, and wilderness experiences.

Solution Architect on the Salesforce platform, specializing in financial services and nCIno: Banking, Private Equity, Asset Management, and Capital Markets.

CRM Consultant in the Greater Seattle Area with certifications in Salesforce.com. Experience includes simple quickstarts to multi-million dollar Salesforce enhancement projects across a variety of industries, including high tech, financial services, professional services, and commodities. My project roles have included functional lead, solution lead, scrum master, and project manager. My preferred role is as liaison between the business and the dev team, guiding the product outcome by fully understanding the business need.

Chamwino Connect is a Seattle-based fundraising organization that supports education in Tanzania. In the village of Chamwino, education is one of the keys to reversing the cycle of poverty. Chamwino Connect sponsors a children's center with food and teaching open to the poorest students in the village. High performing and impoverished graduates from the primary schools are selected for scholarship to continue education into the secondary schools.

CRM Consultant with expertise in Salesforce.com and exposure to Microsoft Dynamics CRM and LexisNexis InterAction. I specialize in business process, especially Sales and Marketing, Customer Service, and Investor Relations in Asset Management.

· Consulted with clients about their transition from paper registration to online registration.· Implemented and customized online registration forms and trained clients to use the Database Management System.· Improved business processes using SixSigma strategies as a member of a volunteer Business Process Improvement Team with a focus on employee satisfaction.· Balanced over 60 clients' implementations during the peak season of the year while achieving high marks on both customer evaluation surveys and Quarterly Reviews.· Planned and implemented a training and reference manual for the Implementation Team.

· Partnered with other instructors to plan multi-day backpacking and mountaineering trips incorporating physical, relational, emotional, and spiritual activities into each trip.· Utilized risk management to identify safety issues and implement necessary changes concerning the safety of course participants in the backcountry, and trained to exercise judgment in emergency situations.· Taught and debriefed challenging outdoor skills, such as rock climbing and rappelling, in order to foster personal growth and self-awareness through experiential education.

· Created and directed a successful Development Group for co-workers that targeted potential and then empowered employees to grow within the company and be recognized and promoted within 6 months.· Collaborated with managers to plan and execute successful in-store hiring fairs, New-Hire orientations, sales-floor changes, and morning staff "huddles."· Presented employee and customer training clinics, and personal trip slideshows.· Endorsed for Management position by REI management team in June 2005.· Worked at 4 REI locations in California (San Diego, Encinitas, Arcadia, Roseville).· As a Team Lead, helped to coordinate the Grand Opening of REI Encinitas.