With over 25 years of experience in the IT industry, I am a versatile and respected IT manager with an envied level of professional resources who always have my back. I am responsible for managing, maintaining and moving infrastructure forward by ensuring optimal performance, security, and availability of our systems and applications. Communicating these goals to my team is where I excel!I have a proven track record of delivering effective, timely, and budget-conscious solutions for diverse technologies, ranging from financial to hospitality, manufacturing and healthcare. I have extensive agnostic knowledge and skills in virtualization, storage, networking, voip, cloud, Email, endpoint security and disaster recovery. A proficient historical adopter of OSX, Windows Server, Linux, Android, iOS, Microsoft Exchange and a host of other platforms and vendors like Cisco, Sophos, Barracuda and Sentinel One. My key strengths are in communication, mentoring and technical writing. I have a storied track record of excellence in troubleshooting, TAC, logistics management, process training, implementation, and optimization. Im empowered by leadership roles where mentoring and knowledge transfer are essential. I am a team player, friend, problem solver, and a lifer toward technology and currently employ Artificial Intelligene in my daily routine of problem solving and solution delivery.