Chris Doherty Email & Phone Number

Belfast, Northern Ireland, United Kingdom

Belfast, Northern Ireland, United Kingdom

Belfast, United Kingdom

SMART Programme Lead with overall oversight of all aspects of the SMART Programme, managing delivery of multiple workstreams through assigned delivery leads. Key Responsibilities within the role:· Identification and implementation of a programme delivery strategy, including high level planning, resourcing and budget requirements.· Stakeholder management.

Belfast, United Kingdom

• Programme Lead for the Viridian I-SEM business transformation programme, responsible for successfully delivering the IT and business change needed by the Viridian Group businesses to transition to the new regulatory.
• IT Delivery - entailed delivery of eight work packages including; a new ETRM solution, new Data Warehouse & Reporting solution, development of energy market analysis models and a number of other solutions.
• Business Delivery - involved identification and implementation of the business changes needed to operate in the new I-SEM including; operational changes, resourcing requirements, policy & procedure development.
• Manage engagement across the three separate Viridian businesses, ensuring the requirements and needs of each are being met by each of the programme work streams.
• Ensure the IT and Business Delivery work streams are delivered as per the agreed delivery plan, within budget and to quality standards.
• Promote strong communication and requirement for such within the programme

Belfast, United Kingdom

Managed the identification and implementation of business operational changes required to transition each of the Viridian businesses to operate in the new I-SEM.Devised Viridian I-SEM business transformation strategy, managing the delivery of said strategy with management within each of the Viridian group businesses.Supported Viridian Group businesses in.

Belfast, United Kingdom

Responsible for the delivery of the ‘End of Life’ programme of work, involving the analysis and resolution of all IT items in the A&O estate to ensure enduring vendor support.Managed the upgrade/replacement of over 200 IT items through dedicated projects, 3rd party implementations and support team BAU activities.Provided regular project reporting to IT.

Dublin

• Irish Water Programme Solution Delivery ManagerResponsible for the delivery of various customer channel solutions to support the commencement of domestic billing, managing various Irish Water supplier/partners..
• Online Account Management
• IVR self-service
• Automated Correspondence Management
• Credit/Debit card payment providerIrish Water Programme Customer Application for Allowances Delivery LeadResponsible for the delivery of the Irish Water Customer Application for Allowances campaign. The campaign was a.
• Public awareness through media channels

• SAP (NIE/Viridian) Project Manager
• Managed the upgrade, migration and separation of the complete SAP ERP application solution for two clients who shared one system.NMS (NIE) Project Manager
• Initiated the infrastructure implementation project for a new Network Management System for NIE, putting in place the project structure, governance and commercials to successfully deliver the project. EN(ni) WAN.
• Managed the roll out of a new WAN solution to all schools province-wide.EN(ni) Lanyon Exit Project Manager
• Managed the migration of the C2k Northern Ireland Education infrastructure to their new data centre and the decommissioning of their previous office and data centre. Enduring Solution (NIE/Viridian) Infrastructure.

Belfast, United Kingdom

Worked on various Northern Ireland Justice and Northern Ireland Driver and Vehicle Licensing projects in the design and development of bespoke software solutions.