Christopher Haines Email and Phone Number
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As an experienced Risk Management Professional, I have held senior leadership positions in Operational Risk, Credit Risk and Market Risk. Throughout my career, I have obtained expert knowledge in the market practices utilized in managing these risks and the associated regulatory requirements. This includes roles in both the 1st and 2nd lines of defense focused on Operational and Third Party Risk Management, Compliance, Business Conduct, Internal Controls, New Product Approval and acting as a primary point of contact for our fiduciary regulators.My mission is to change from a culture of risk control and avoidance to one of risk management that enables the business to succeed in a challenging economic and regulatory environment.I have successfully deployed risk management programs and technology solutions within investment banking and consumer finance organizations and regularly presented the results to senior management and Boards of Directors.My background includes expertise in Consumer and Corporate Credit Products and Compliance, Sales Practices, Conduct Risk, Social Media Risk, Derivative Products, Bank Operations, Process Excellence and Collateral Management.
American Express Company
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Vice President, Small Business Products & Blueprint, Global Commercial ServicesAmerican Express Company Aug 2007 - PresentNew York, Ny, Us2023 - PresentVP – Global Commercial Services (GCS) Products - Business Operations. Lead a team of nearly 100 colleagues within the GCS Product organization that ensures that we deliver our suite of small business and corporate products and capabilities with the operational excellence our customers expect.2021 - 2022VP - Business Conduct Risk – GCS. Responsible for ensuring compliant sales practices in the commercial sales organization. Led commercial business internal investigations and exam response for Internal Audit and Regulatory reviews. Developed Natural Language Processing and AI to detect sales misconduct. Global team of 150+.2016 - 2021VP - GCS Operational Excellence. Led global team of 125+ responsible for the execution of the operational risk framework including Risk Events, New Products, Entity and Risk and Control Self-Assessments, Business Continuity and Regulatory & Business Self Testing. Also lead Global Sales Practices, Third Party Risk Management, Complaints and Client Exceptions Governance.2015 - 2016Lead Operational Risk Officer for Global Finance, Global Business Services and Global Security. Responsible for operational risk framework implementation for Finance and the Global Business Services COE for payments, third party life-cycle management; global payroll processing; and global real estate.2012 - 2015Lead Operational Risk Officer for Marketing, Communications and Digital Products. Implemented a global framework for the governance of Social Media activity.2007 - 2012 Head of 2nd Line of Defense Operational Risk team responsible for the assessment, quantification, and measurement of enterprise operational risk. Led team responsible for the implementation of a Basel II compliant operational risk framework including the development of scenario analysis and BEICFs. Implemented an Operational Risk Management Committee, associated risk policies, Key Risk Indicators, Risk Control and Entity Risk Assessments and Loss Events
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Director - Risk ManagementDeutsche Bank 1996 - 2007Frankfurt Am Main, Hessen, DeVarious roles of increasing responsibility over tenure including Deputy Global Head of Operational Risk Management, Acting Chief Operational Risk Officer, Global Market Risk COO, Credit Risk Management COO, Chief of Staff - Hedge Fund Credit, Hedge Fund Credit Analyst, Derivative Operations -
Associate DirectorUbs Apr 1995 - Sep 1996Zurich, ChGlobal Head of Derivative Collateral Managment Operations -
Assistant TreasurerBankers Trust Company Sep 1987 - Apr 1995Various roles in Investment Banking and Trading operations
Christopher Haines Skills
Christopher Haines Education Details
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Saint Peter'S UniversityEnglish Literature
Frequently Asked Questions about Christopher Haines
What company does Christopher Haines work for?
Christopher Haines works for American Express Company
What is Christopher Haines's role at the current company?
Christopher Haines's current role is Experienced Operational Risk Professional and Authentic Leader who drives results with a customer focus and colleague centric approach.
What is Christopher Haines's email address?
Christopher Haines's email address is christopher.haines@db.com
What is Christopher Haines's direct phone number?
Christopher Haines's direct phone number is (800) 528*****
What schools did Christopher Haines attend?
Christopher Haines attended Saint Peter's University.
What are some of Christopher Haines's interests?
Christopher Haines has interest in Social Services, Children.
What skills is Christopher Haines known for?
Christopher Haines has skills like Operational Risk, Operational Risk Management, Basel Ii, Financial Risk, Credit Risk, Social Media Risk Management, Udaap, Compliance, Retail Risk Management, Risk Management, Derivatives, Market Risk.
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