As a Delivery and Programme Management Leader, I empower organisations to flourish through the leadership of change excellence. I have a proven history of being able to consult with and enable the outcome-based delivery growth of organisations across the Public and Private Sector such as the Courts and Tribunals Service (HMCTS) and Companies House as well as significant Private Sector clients such as Zalando, Nike, adidas, Hugo Boss, Santander and Lloyds Bank. My consultancy experience allows me to empathise with customers to ensure mutually-agreeable solutions between external and internal stakeholders including third-party contractors.I am naturally people-centred and thrive when balancing my ability to clarify ambiguity and using my commercial awareness to keep teams focussed on joint strategic objectives with clients. I was a Project Management mentor within the Zalando group and am a trusted advisor to C-level teams and senior stakeholders, creating highly accountable projects as a habit, identifying change agents to multiply my expertise throughout the business to cultivate new experts. I am PMP and PRINCE2 certified and well practised in Scaled Agile and Scrum methodologies, often creating a hybrid approach to balance project governance and effective stakeholder management with value-adding incremental delivery. My preferred style is to create ambition and psychological safety within teams to enable everyone to perform at their best.I am currently a mentor to Associate Developers, ensuring they receive the required pastoral support to fully integrate and add value to the organisation.Experienced with SAAS programmes delivering software platform integrations, new products and features across UK, Europe and Asia, I ensure the consistent implementation of KPI's across Portfolios and Programmes as a baseline for my proven history of continuous improvement and cost control which is evidenced by the fact that I have reduced the new customer integration timescale by 57%. I deal with multiple customers and suppliers and as such, I am well versed in creating a harmonious outcome between organisations with varying requirements and priorities, ensuring the incremental growth of scalable processes. I am experienced with managing dispersed teams in matrix organisations across continents and am well practised in explaining concepts to people who don’t speak English as their first language. I have implemented project management processes and governance to ISO9001 standards.