Support a team committed to delivering exceptional childcare and enriching educational experiences for children.

Managed a team of operational strategists to bring policy enforcement and developer enablement to high sensitivity verticals within the Google Play store, including privacy, health, kids & families, government, finance, and others. Focused on regulatory and store policy compliance, developer experience, and user safety.Drove significant improvements in automation and process efficiency to reduce spend and improve scalability.

Protecting children in the Google Play Store. Managed enforcement of Kids and Families policies and regulatory compliance (eg COPPA) for all apps in the Play store.

Driving ad policy enforcement for the Amazon Advertising business, focusing on anti-abuse solutions and partnerships. Introduced various automation and content moderation improvements, and started new programs such as advertiser suspension.

As a Traffic Quality Malware Engineer in Bing Ads, my goal was to ensure the safety and best possible experience for Bing customers - as well as users across the entire Microsoft product line through global partnerships. My work involved many trust and safety topics including investigation of and enforcement against malware, phishing, scareware, and other scams through data analysis and innovative technology solutions.

- Sourced and grew direct relationships with many digital partners, continuously evaluating new opportunities for network growth through CPC, CPA, and CPM models ($6MM+)- Set policy for ad platform quality (anti-fraud measures)- Managed IT in the PMG office including vendor relationships, service contracts, Office 365, network administration, and other technology/infrastructure needs

Performed file, certificate, and website analysis to make enforcement decisions for Internet Explorer and Windows SmartScreen filtration. Actively investigated and blocked malicious programs/websites reducing malware downloads globally to create a safer browsing experience. Platform filtration decisions consistently blocked or redirected 98%+ of IE users from malicious downloads, phishing websites, and scam attempts.

- Reacted to signals and indicators that a traffic quality issue may have arisen with proactive analysis, including ticket triaging and work schedules on a 24x7 rotation supporting the MSFT+Y! search alliance- Performed in-depth research to discover the breadth and depth of methods of deceptive behavior, uncovered utilizing both internal tools and Excel for deep data analysis (Pivot tables, SQL + power pivot, and other methods for extremely large data sets.)- Interpreted and acted on complex data sets – identifying and blacklisting fraudulent activity.

- Owned all traffic quality operations including review of existing publisher traffic, analysis/approval of any new publishers, and refinement/shutdown of poor quality publishers- Implemented a rigorous testing process for potential publishers to establish key performance and quality metrics- Created reporting tools, query templates, and test environments to constantly evaluate traffic metrics utilizing Oracle SQL and Hive- Evaluated publisher implementations leading to eventual shutdown and refinement of sources leaving only the highest quality traffic- Refined and introduced new traffic quality standards in cooperation with executive management, constantly adding new filters and methods to identify fraudulent traffic- Reduced overlap between networks maximizing margins on traffic

- Responsible for oversight and consulted on direction for all technical operations within the company- Planned and implemented an array of infrastructure requirements including Exchange, Lync, SharePoint, disaster recovery, and other core services- Served as a liaison between the development and technical teams to the CEO, explaining in non-technical terms what was happening, what needed to be done, and all costs/requirements involved- Hired and managed 30+ data entry and analyst FTEs