National Operations Manager
Elite Fitness Equipment, Group
Ormeau, Queensland, Australia
Achievements:• Advanced throughout company with promotions to Store Manager (1993), Area Manager (1993), and National Sales Manager (1996) before final role as National Operations Manager (2000) • Honoured with the CEO Award (2005)• Developed and introduced the franchise structure and all relevant systems including sales, site selection, fit-out, legal, financial, and the rollout • Transitioned manual to automated processes • Adapted data collection methods from POS systems throughout the consistent growth of the company• Built and defined various roles as the company grew Day-to-Day:• Directed all State Managers and their related teams at 26 locations whilst providing CEO and CFO support• Maintained national store operations procedures and stakeholder relations • Performed site selections, lease negotiations, and fit-outs to enhance branding and marketing support • Directed the Sales Committee, monitored budgets, and provided training and account support