Chris Jones Email & Phone Number

Charleston, Sc, Us

Chicago, Illinois, Us

San Francisco, California, Us

Proudly leading and serving 120+ global team tasked with delivering value across the entire customer lifecycle: business development, sales, sales engineers, partnerships, trust & safety architects, professional services/implementation, customer success, support, renewals.

New York, Ny, Us

Proudly served the 150+ strong team that drove BetterCloud's significant value throughout the customer's full lifecycle: Business Development, Sales, Solution & Value Engineering, Partners, Customer Success, Renewals, Pro Services, Training, Key Accounts, Revenue Ops & Enablement. In 2022, Vista Equity Partners made a strategic investment in BetterCloud and became our majority shareholder.Key Accomplishments:*Promoted from CRO to head of global field operations*Grew ARR from $30m to $60m in 3 years*Built and operationalized sales process, ROI models and value selling capability (command of the message) leading to 650+ new customer wins *Built and operationalized customer health score, renewals function and account management function leading to 4 point increase in gross retention and 12 point increase in net retention in first year*Developed next generation of leaders: 32 employees promoted within field ops during my tenure

New York, Ny, Us

Proudly served as the CRO @ BetterCloud, named one of @SellingPowers Top 50 Companies to Sell for in 2020, 2021. Teams include: Solution & Value Engineering, Partners, Sales, Key Accounts, Sales Development, Revenue Ops & Excellence. Lead investors include Accel, BainCapital Ventures, Flybridge and Warburg Pincus.

Johns Creek, Georgia, Us

Led a global team of 250 people across 14 countries and $300m in revenue: inside sales, enterprise sales, solution engineers, business development, sales and partner enablement, sales operations and partners. Primary investor was Francisco Partners.Key Accomplishments:*Grew revenue from $130m (Bomgar) to $300m+ via organic and inorganic growth *Integrated 3 acquisitions successfully: Liberman Software, Avecto, Beyondtrust*Modernized sales playbook and value selling via Force Management Command of the Sale and Command of the Message

Houston, Texas, Us

Led team of 75+ sales, business development, sales productivity, strategic consulting, solution engineers and alliance professionals on mission to help our customers outperform. Transformed the business to cloud first, industry go to market approach. Presented directly to public board of directors each quarter. (NYSE: PRO)Key Accomplishments:*Grew revenue from $153m to $195m*Spearheaded business transformation to cloud first, achieving 100% of new customers purchasing SaaS. *Returned company to growth in only seven quarters during on premise to cloud-first transition. *Achieved company ARR growth of 24% in 2016 and 31% in 2017. *Increased recurring revenue from 55% to 77%. *Won Microsoft 2017 Commercial ISV Partner of the Year. *Won Microsoft 2018 MSUS Partner Award-Manufacturing.*Achieved new high for partner sourced bookings. *Increased stock price from $10 to $35 in less than 30 month period (January 2016 to May 2018). *Executive sponsor of PROS PRIDE employee group

Houston, Texas, Us

Led partner-first business strategy, an ecosystem of systems integrators, advisory firms and technology partners. Led team of 8 partner sales reps, and alliances directors. Responsible for selecting and launching new partnerships and building scalable enablement and delivery model. Presented directly to public board of directors each quarter. Key Accomplishments:*Grew partner ecosystem as well as sourced pipeline and bookings. *Won first ever partner reseller deal. *Achieved new all-time high partner sourced bookings.

Houston, Texas, Us

Directed and grew global b2b enterprise sales team of 50, including regional vice presidents, sales representatives, business development, sales productivity, strategic consulting and alliance professionals. Managed four sales regional vice presidents, alliance vice president, business development director and strategic consulting vice president. Expanded scope from Americas to global during tenure. Developed and implemented new sales and business development processes, top-grading sales organization. Presented directly to public board of directors each quarter. Key Accomplishments:*Achieved 25% compound annual revenue growth rate with 18 consecutive quarters of revenue growth. *Drove five fold increase in market cap ($260m to $1.3b) from 2009-2014. *Grew revenue increase from $69m to $186m ( Sep 2009- Dec 2014) *Doubled competitive win rate. *Named to top 200 CSO ranking by ExecRank.

Redmond, Washington, Us

Led greater southeast district (enterprise and partner group) of 140 people across six southern states with $720,000,000 in annual revenues. Led diverse teams of sales, marketing, partner, services and technical professionals responsible for driving sustained business value with 305 corporate customers and 25 managed partners. Key Accomplishments:*Surpassed quota two of three years. *Led country with most software + service wins during first year of new initiative. *Achieved increases in customer and partner satisfaction (NSAT) from 130 to 142 (2nd most improved US district). *Achieved increases in work health index (WHI) from 79% to 88%. *Recognized as third (2007) and second (2008) of Atlanta's best places to work in Atlanta business chronicle survey.

Round Rock, Texas, Us

Led EMC business unit with 2005 revenue quota of $269M; directly managed 6 district sales managers who had responsibility for 33 sales representatives; accountable for growing Enterprise business in 7 southeastern states.Key Accomplishments:*Achieved “Most Improved Area in the Americas” in 2005*Club 101 Winner all years.

Round Rock, Texas, Us

Led EMC team with 2004 revenue quota of $70M, directly managed 6 enterprise sales representatives, accountable for growing enterprise business in the Carolinas.Key Accomplishments:*Turned around worst performing district in the east division.*Club 101 Winner all years. *Grew revenue from $45M to $73M. *80% sales reps Club 101 Winners.

Basking Ridge, Nj, Us

Led business unit with annual revenue of $190M; directly managed 3 sales managers, 2 customer service managers and a financial analyst with supervision of over 50 professionals in sales, technical support, and customer service.Accomplishments:*Top performing Corporate National Accounts branch worldwide in 1999.*Exceeded quotas all 3 years. Chairman’s Inner Circle winner.