Christopher J. Santiago Rosas Email & Phone Number

Puerto Rico

Guaynabo, Puerto Rico

• Develop the online marketing strategies for Puerto Rico to attract new students.• Coordinate with the national Assistant Director of Social Media and Digital Marketing (USA) promotions and marketing strategies for digital media of Cambridge College PR.• Attract prospective students through leading information sessions. • Update and analyze Salesforce database to increase inquiry production.• Communicate through phone, email, and mail with prospective students in a timely manner.• Provide fully outstanding student services from early stages to finish recruitment process.• Assist continuation students with the request for transcripts, payments through our portal (MyCC), student loans, and internal communications.• Ensure candidates comply the requirements and finish the enrollment process on time.• Develop communications and send invitations to new students for admissions events such as: online seminars, live interviews with professors by department, among others.• Coordinate and organize the New Student Orientation.• Contribute and present admissions reports at local and national staff meetings.• Train, motivate, and supervise contractors to assist us with the admissions orientations. • Ensure that we comply with marketing estimated budget for our local department. • Engage in negotiations to purchase mainstream media communication.• Generate COPY`s for promotion in different radio stations.• Participate in training sessions to receive updated information about new graduate programs, services, educator licensure requirements, etc. from Cambridge College main campus.• Create alliances and participate with different organizations to promote our Institution and strengthen the entry of new students to our graduate programs.• Member of the Personnel Selection Committee.

Guaynabo, Puerto Rico

San Juan, Puerto Rico

Puerto Rico

• Produce, write, and program social media content posts in a weekly basis.• Graphic design using of the new promotions according to sales seasons.• Handle social media customers responses and replying to them. • Work within the business guidelines in order to commit their goals.

Guaynabo, Puerto Rico

• Coordinated tastings and promotions throughout the island’s stores. • Created and developed promotions for digital platforms such as social media (Facebook), the company’s web page, and its mobile application. • “Clipping”-Gathered data including local and international news for projection, decision-making and competition purposes. • Supervised and coordinated the works flow between the Marketing department and Graphic Design department.• Assisted in viability studies conducted for the improvements and/or opening of stores. • Supervised the graphic design content for the store’s shoppers to meet corporate image. • Assisted in the brainstorming process in order to develop promotions for different types of media (social media, billboards, and corporate webpage). • Coordinated with company suppliers for the development of promotions. • Supervised, analyzed, and approved supplier’s promotions in order for them to meet organizational point of purchase standards.• Assisted in the survey process of a marketing study.• In charge of the sales and promotions of the “Pueblo Gift Cards” and “Pueblo Gift Certificate” for corporate accounts.• Manage independent projects for the Marketing Department such as the coordination of corporate events and market research. • Coordinated advertising spaces with national newspapers.

San Juan, Puerto Rico

• Liaison between Legislator and constituents; provided advice on business and communications matters.• Provided professional advice on media relations, public presentation support and media communications guidelines. • Administered payroll, coordinated and scheduled meetings; providing administrative support. • Planned and organized meetings and coordinated Legislator’s calendar.• Tracked progress and followed up on pending Legislator’s bills.• Prepared briefing reports for proceedings and presentations meetings. • Drafted memos, motions, letters, reports, and other official documents.• Successfully handled community inquiries and helping in solving related issues.• Attended hearings and briefings and prepared summaries for the Press Officers. • Interpreted legislative paperwork for the drafting of press releases. • Monitored social networks, radio and news outlets for the Director.

Mayaguez, Puerto Rico

• Supported everyday office functions, communications and point-of-sale promotions; supported all the managers. • Assisted the Accounting department performing cash management, and the reconciliation of cashiers’ transactions, as per company’s policies. • Properly handled confidential documentation and information. • Maintained accurate and updated transaction records.• Performed administrative functions, such as filing, copying, faxing/scanning, phone calls and proper record keeping.• Managed customers’ questions and resolved them satisfactorily. • Delivered quality customer service following-up of inquiries and concerns.

Master`S Of Management, Private Institutions

Master'S Degree, Public Relations, Advertising, And Applied Communication

Master'S Degree, Public Relations, Advertising, And Applied Communication, International Experience

Bachelor Of Business Administration (Bba), Marketing

Activities and Societies: American Marketing Association (AMA) Olé RUM 2011

Bachelor Of Business Administration (B.B.A.), Marketing

Activities and Societies: Study Abroad Program, Erasmus Student Network (ESN)