Consulted with senior IT and finance professionals at 100+ small- to mid-sized clients. Determined and designed optimal solutions for new and existing Microsoft Server environments including SQL, Dynamics GP, and File Share systems. Collaborated on technical teams with up to 7 people and coordinated complex Azure architecture, installations, and migrations. Participated in requirements gathering, scope of work determination, needs analysis, solution design and development, test, QA, and roll out.Oversaw Microsoft Dynamics GP installations, upgrades, and updates for clients and GP ISVs. Coordinated architecture development and migration projects for cloud-based Dynamics GP projects including SQL Server Reporting Services (SSRS). Implemented new and upgraded Microsoft Server environments including domain controllers, SQL, and application and reporting services. Managed and maintained Windows Server test and development environment including Active Directory and access security on premise and in Azure. Provided Tier 2 support for Microsoft Windows Server, SQL, and Dynamics GP for clients globally.Played a key role in successful completion of 150 projects. Served as a subject matter expert within the 200-person organization on IT architecture, installations, and server issues. Architected and implemented multi-tenant cloud environments for GP clients with a national host provider including a robust Active Directory infrastructure. Consistently achieved or exceeded project goals. Maintained customer satisfaction rate of 4.5 / 5.0. Facilitated project go live hand off and support within a 24-hour window with minimal impact or disruption on production.

Oversaw IT Operations & Support team at one of the Top 10 largest automotive leasing dealerships in the country. Designed effective solutions to meet current and future technology needs including fault-tolerant servers and software applications to increase scalability, capacity, and capability. Rolled out IT infrastructure upgrades at multiple locations and oversaw networking, communication, Wi-Fi, voicemail, and VPN systems and equipment. Interfaced with remote / virtual / overseas development teams. Supported 200+ end users at multiple sites.Facilitated business continuity and instituted redundant processes at collocation sites including fail-overs, archiving, and cloud-based backup and recovery. Managed contracts and licenses for key technology vendors including Microsoft, VMware, NetApp, and Reynolds and Reynolds. Implemented a Forcepoint / Websense internet security management system and set firewall parameters.Built and trained a 7-person IT Operations and Support team including network administrators, system supervisors, databases administrators, IT trainers, and technical support specialists. Designed and managed Microsoft Servers for multiple operating systems across Production, Development, QA, and Testing. Implemented an extensive VMware vSphere Enterprise environment with Microsoft Hyper-V servers and NetApp SAN storage. Led migration from an IMAP to Microsoft Exchange email system. Developed and documented all policies, processes, procedures, and IT best practices for software, hardware, and mobile / cellular devices. Led migration of physical domain, file, SQL, and application servers to 56 virtualized servers. Worked in tandem with internal application development team to create and support a custom built, web-based dealership, leasing, and rental software system.

Managed various technical projects for the world's leading independent, end-to-end IT services and solutions company. Developed business-to-business solutions including data migrations, installations, and upgrades of Microsoft Server infrastructure, SQL, Dynamics GP, and related applications. Performed data analysis and developed optimal data migration plans for Microsoft Dynamics GP projects. Consulted with controllers, finance professionals, and IT administrators on technical and business issues. Effectively trained client IT administrators to better mange on site and remote Microsoft Server environments. Consistently achieved or exceeded KPI’s and performance expectations.