Christopher K. Email & Phone Number

San Diego, CA, US

Los Angeles, CA, US

Principal Product Manager on 2XKO.- Lead a cross discipline team including engineers and designers as Product Owner for different features sets such as onboarding, game balancing, and other gameplay modes.- Set product vision write one pagers and feature specs that include KPI measurements of success- Prioritize and triage development roadmap based on.

Taiwan, TW

• Direct and develop a global team of live ops product managers for 17Live, a top global streaming mobile app with over $300 million in yearly revenue and 50 million+ downloads.
• Serve as point of contact with C-suite and external vendors on all Live Ops-related activities such as IAP economy, live events, customer service, and UX.
• Set live operations product strategy, content cadence, and process to grow KPIs with a focus on revenue and retention leading to an increase in buyer conversion rate by 8%.
• Built, manages, and mentors a global team of 19 live op product managers on best practices on investigation, A/B testing, event planning, team structure, communication, and analysis on live user engagement.
• Manages content moderation team and customer support staff of 22 with a focus on decreasing response times, keeping users safe, being the voice of the user to product, and improving accuracy.

Atlanta, Georgia, US

• Managed greenlight process, oversaw development, and led live operations of games portfolio for Adult Swim and Warner Media global franchises including Rick & Morty, Samurai Jack, and Adventure Time.
• Set strategy and manage a portfolio of mobile & console projects from green light to live ops, with ownership over all KPIs including P & L for games.
• Evaluate new business opportunities through new games, new IPs, and emerging platforms including due diligence on developers, budget, forecasting, and marketplace.
• Manage and mentor product managers and designers which includes updating best practices on investigation and analysis on live user engagement, retention feature sets, and monetization strategy.

Atlanta, Georgia, US

• Manage a portfolio of mobile projects from green light to live ops, with ownership over all KPIs including P & L.
• Evaluate RFPs for new mobile games including due diligence on developers, budget, and production roadmap.
• Manage design teams and product managers, using best practices on designing features, investigation on KPIs, and analysis on live user engagement.

San Francisco, California, US

• Work on strategy, live operations and the creation of current and new AAA franchise titles with over 8 million downloads and $100 million in revenue.
• Write requirements and oversee concept to execution of new features on cross funtional teams.
• Monitor and perform deep dive analysis on metrics to increase KPIs in revenue and retention.
• Perform A/B testing in order to maximize performance of new and established features.
• Run post launch live operations which include sales, live events, and customer out reach campaigns.

Burbank, CA, US

• Worked on the Mobile Publishing team on AAA franchise titles including titles like Mortal Kombat X, Injustice, and Lego: Star Wars:The Force Awakens
• Created weekly KPI dashboards, gave feature recommendations, and assisted with live events strategy for games including Mortal Kombat X, which has 40M+ downloads and an active revenue of over $30M to date.
• Researched competitive strategy and presented monetization best practices to key executives.
• Created marketing slides for Lego Star Wars: The Force Awakens used for publishers Apple and Google.
• Forecasted P & L on Scribblenauts Unlimited for Android devices.

Burbank, CA, US

Worked with the Product Management group on AAA franchise mobile titles such as Mortal Kombat and the Lego series, looking at all aspects of the product including P&L, forecasting, player retention, monetization, and user acquisition.

Los Angeles, CA, US

• Producer for Dead Realm, a FPS multiplayer online PC game for Steam
• Producer for unannounced AAA action RPG mobile game for the global market
• Broke down tasks, set scheduling, set budget, and maintained resource needs in an agile environment.
• Point of contact with publisher and executives on game project development.
• Mentor and trained new producers and designers to lead positions in the company

• Executive producer for "Barista,"​ a documentary about coffee and the national Barista competitions
• Planned budget and logistics for film shooting which captured over 100 hours of footage and supported a full documentary production crew.
• Planned, wrote, and executed successful Kickstarter campaign which raised $52,000 for production costs among 584 backers.
• Movie picked up for distribution by the Samuel Goldwynn Film company resulting in Q4 2015 release.
• Spoke at Digital Hollywood Media Summit regarding successful Kickstarter campaigned movies and crowd sourcing techniques.http://variety.com/2015/film/news/coffee-competition-documentary-barista-picked-up-by-samuel-goldw.

Calabasas, CA, US

• Lead design on all SKUs which includes iOS, Android, Mac, & PC
• Used Agile method to build long term roadmap, set up Acceptance Criteria for tasks, approve completed tasks, and kept the schedule on time and on budget for a team of 40 developers.
• Point of contact with investors and partners including Apple, Zynga, & Chillingo/EA regarding design and interface.
• Design game features and write the pitch, marketing, and GDD with emphasis on UX, retention, and monetization for social music creation game
• Mentor junior designers in all aspects of design including editing game features, writing game design documents, and market analysis

• Managed Break’s branded Facebook game portal of 95 Flash games
• Curated content, original and third-party games
• Conducted market research and provide recommendations for acquisitions of third-party content
• Adjusted site and games for best SEO practices
• Built customer retention and virality by creating updated marketing e-mails

• Designed all aspects of flash, social media, and iPhone/iPad games, with focus on gameplay mechanics, levels, monetization and virality
• Led LA- and Shanghai-based development team of 20+ to produce 4 games per quarter
• Set each project’s business plan: project timelines (6 weeks to 8 months), budgets (15k-150k), team, marketing strategy and standards of quality
• Produced and designed branded games as part of advertising packages (revenue 100k-400k) for corporate clients, including Starbucks, Universal Pictures, Lionsgate Films, Jack Daniels, and Trojan; Direct client.
• Trained new designers in all aspects of game design, with focus on production and level design

Burbank, CA, US

• Quality-tested builds for major Disney/Pixar franchise on PS3, Xbox 360, and Wii
• Assisted development team in capturing video for marketing
• Wrote test plans and build notes for daily builds, working with QA Lead to ensure quality

• Managed team of 3 designers, 5 programmers, and 6 artists to create licensed and original games
• Set scheduling, priority, and evaluated feasibility during project cycle
• Created and edited game play mechanics, User Interface, storylines, and in-game dialogue; Used game engine to script events; Designed levels on Wii, PS2, and PC
• Designed, implemented, and produced four titles from concept to ship, including My Chinese Coach
• Represented PR for Foster’s Home for Imaginary Friends (DS) at International Comic-con 2007, including multiple public presentations and interviews with press
• Wrote 6 game design documents, 10 pitch documents, and 1 published game manual

Masters Of Business Administration

B.A., Philosophy, Politics, & Economics

Education record