Christopher Kauffman Email & Phone Number

Greencastle, Pennsylvania, United States

Greencastle, Pennsylvania, United States

• Conduct regular safety inspections and audits of warehouse operations, identifying potential hazards and recommending corrective actions to mitigate risks.
• Maintain accurate records of safety training, inspections, and incident reports, ensuring compliance with regulatory requirements and company policies.
• Conduct contractor safety presentations to multiple third-party associates that increase contractor compliance with safety protocols, resulting in a safer work environment and reduced incidents.

Shippensburg, Pennsylvania, United States

• Provide exceptional digital shopping experiences to customers, ensuring their online orders were accurately and efficiently fulfilled.
• Maintain a high level of product knowledge to assist customers with inquiries, product recommendations, and substitutions when necessary.
• Collaborate with delivery drivers and logistics teams to ensure timely and accurate order deliveries, addressing any issues or concerns that may arise.

Shippensburg, Pennsylvania, United States

• Resolved customer complaints and concerns promptly and effectively, utilizing problem-solving skills to find satisfactory solutions and ensure customer satisfaction.
• Handled product returns and exchanges, following established policies and procedure to provide excellent service while adhering to company guidelines.
• Managed large sums of money while adhering to strict security and compliance protocols during international money transfers through Western Union.

Shippensburg, Pennsylvania, United States

• Conduct comprehensive training programs for new hires, ensuring they are equipped with the necessary skills and knowledge to excel in their roles.
• Assess trainees' progress and performance through evaluations, quizzes, and practical assessments, providing constructive feedback and support for improvement.
• Maintain accurate training records, including attendance, completion, and performance assessments, to track individual progress and compliance.

Shippensburg, Pennsylvania, United States

• Perform accurate and efficient cash transactions with customers using POS systems.
• Process various forms of payment, including cash, credit cards, and electronic transactions, while adhering to company policies and procedures.
• Collaborate with team members to ensure smooth store operations, assist in restocking merchandise, and participate in inventory management.

Shippensburg, Pennsylvania, United States

• Proficiently operate the Yard Management System to oversee and optimize the flow of inbound and outbound trucks, ensuring smooth and timely deliveries and pickups.
• Provide exceptional customer service to truck drivers and carriers, addressing their needs and concerns promptly, and maintaining positive relationships to facilitates efficient operations.
• Assist in the training and onboarding of new staff members in YMS operation and yard management procedures.