Christopher Kauffman Email & Phone Number

Shippensburg, Pa, Us

Greencastle, Pennsylvania, United States

Greencastle, Pennsylvania, United States

• Conduct regular safety inspections and audits of warehouse operations, identifying potential hazards and recommending corrective actions to mitigate risks.• Maintain accurate records of safety training, inspections, and incident reports, ensuring compliance with regulatory requirements and company policies.• Conduct contractor safety presentations to multiple third-party associates that increase contractor compliance with safety protocols, resulting in a safer work environment and reduced incidents.

Shippensburg, Pennsylvania, United States

• Provide exceptional digital shopping experiences to customers, ensuring their online orders were accurately and efficiently fulfilled.• Maintain a high level of product knowledge to assist customers with inquiries, product recommendations, and substitutions when necessary. • Collaborate with delivery drivers and logistics teams to ensure timely and accurate order deliveries, addressing any issues or concerns that may arise.

Shippensburg, Pennsylvania, United States

• Resolved customer complaints and concerns promptly and effectively, utilizing problem-solving skills to find satisfactory solutions and ensure customer satisfaction.• Handled product returns and exchanges, following established policies and procedure to provide excellent service while adhering to company guidelines.• Managed large sums of money while adhering to strict security and compliance protocols during international money transfers through Western Union.

Shippensburg, Pennsylvania, United States

• Conduct comprehensive training programs for new hires, ensuring they are equipped with the necessary skills and knowledge to excel in their roles.• Assess trainees' progress and performance through evaluations, quizzes, and practical assessments, providing constructive feedback and support for improvement.• Maintain accurate training records, including attendance, completion, and performance assessments, to track individual progress and compliance.

Shippensburg, Pennsylvania, United States

• Perform accurate and efficient cash transactions with customers using POS systems. • Process various forms of payment, including cash, credit cards, and electronic transactions, while adhering to company policies and procedures.• Collaborate with team members to ensure smooth store operations, assist in restocking merchandise, and participate in inventory management.

Shippensburg, Pennsylvania, United States

• Proficiently operate the Yard Management System to oversee and optimize the flow of inbound and outbound trucks, ensuring smooth and timely deliveries and pickups.• Provide exceptional customer service to truck drivers and carriers, addressing their needs and concerns promptly, and maintaining positive relationships to facilitates efficient operations.• Assist in the training and onboarding of new staff members in YMS operation and yard management procedures.