Christopher Kaufman Email & Phone Number

Arcadia, Ca, Us

Los Angeles Metropolitan Area

Lead Developer and Product Manager for My SDC Online, the Student Disability Center’s (SDC) records management and communication system. This application was developed in a partnership with eResources using their Orchestrate development framework. My SDC Online is a custom application with workflow functionality in support of providing UC Davis students with disabilities academic accommodations. It is a complex application that is integrated with the campus identity management system and the Banner student information system. Adopted an Agile methodology in developing My SDC Online with continuous improvement and expansion. Develop process improvements through collaboration with key stakeholders. Responsible for the SDC website built on a branded version of Drupal, student surveys using Qualtrics, document management with DocuSign, and providing data analytics using Python and MS Excel/Power Query.

Los Angeles Metropolitan Area

Independent Technical Business Analyst and Project Manager for the University of California Riverside and Davis campuses. Responsible for the implementation of the Clock Work case management solution to support the Student Disability Services departments. Information collection and classification through elicitation with all project stakeholders. Detailed process mapping of all existing business transactions. Requirements definition including scenario based Use Cases along with detailed mapping of all improved business processes. Complete Work Breakdown for project implementation. Functional Test Plan for all identified end user requirements. Training Plan for university students, faculty and staff users of Clock Work.

Torrance, California

Product Manager for the national membership system named eAYSO. Coordinated diverse group of stakeholders through the process of eAYSO governance. Requirements definition and technical specification with work break down on large complex systems integrations efforts using APIs and Web services. Initiatives included Electronic Signature, Online Credit Card Payments, and volunteer Background Checks. Technical Business Analyst and Project Manager on project team for building a Single Sign On (SSO) between eAYSO and the third party RICOH, complete overhaul of Access Rights Management for eAYSO, upgrade of Great Plains to GP Dynamics. Supervised a team of software developers in the Chennai region of India. Managed a team of outsourced system administrators supporting both the co-location in Salt Lake City as well as the IT assets at the National Office.

Los Angeles, California

Co-author and instructor of the Department’s Internet Marketing curriculum beginning in 1999. Taught Internet Marketing, Internet Marketing Research and Electronic Marketing Retailing courses on a revolving basis. Taught the traditional Marketing Principles and Marketing Research courses both at the Graduate and Undergraduate level. With all courses used a blended approach of Web-based asynchronous resources alongside traditional synchronous in-class activities. Familiar with a wide variety of development applications used to produce such materials.

Los Angeles, California

Product Manager for all campus Web/Portal and digital media services. Responsible for supporting the university’s main web site. The Web Services and Multimedia teams worked directly with the Office of Public Affairs in publishing content on http://www.calstatela.edu Technical Business Analyst and Project Manager for the deployment of myCSULA Portal, implementation of MS Exchange for the students, faculty and staff, and implementation of the campus Windows network directories and Identity Management framework. Campus representative to the California University’s Chancellor’s Identity Management framework. Member of the university’s Baseline Access Training and Support (BATS) Committee, the university’s Web Services Committee, as well as the President’s Advisory Committee on Services for Students with Disabilities. Supervised nine full time staff members including several web developers, a database administrator, three trainers, a technical documentation specialist and a graphic designer.

Los Angeles, California

Primary responsibility was the administration of the Open Access Computer Labs, and the Student training programs. Responsible for Digital Documentation, Web Services, Multimedia Services, and the Computer Help Desk including Workstation Maintenance services. Ensured that the 600 workstations available at the five computer lab facilities distributed on campus for students use were functioning. Designed, developed and deployed the Student Scholar’s Training Program (SSTP). Supervised twenty one full time staff members. This included several web developers, a database administrator, three trainers, a technical documentation specialist, and a graphic designer.

Pasadena, California

Head of the Information Technology department and Technical Business Analyst for the organization. Product Manager for the Portico enterprise portal. Coordinated diverse group of stakeholders through the process of Portico governance. Process Management for all Information Systems at Fuller including the Portico enterprise Portal, Zimbra Email (faculty), Gmail (students), Xythos for document management, Banner on Oracle for ERP and student records and a dedicated staff training site. Technical Business Analyst and Project Manager for the IT infrastructure upgrades with wireless access points throughout the David Allan Hubbard Library. Supervised eleven full time staff members including a System Architect, a Windows System Administrator, a Linux Systems administrator, an Oracle database programmer, a Banner portal programmer, and two Help Desk support technicians.

Master Of Arts, Economics, G.P.A. Of 3.93/4.00

Analytical-Quantitative Option

Bachelor Of Arts, Economics, Graduated Magna Cum Laude

Minor in Business Administration G.P.A. of 4.00/4.00 in Major G.P.A. of 3.75/4.00 Overall

Associate Of Arts, Business Administration, G.P.A. Of 3.65/4.00