Chief Engineer (Contact Centre)
Current
Jan 2023 - Present
AeroLeads people directory · profile
Chris Kendall Email & Phone Number
Engineering People Leader & Pre-sales professional. Cloud, APIs, CX/Digital Transformation expert
at
Westpac Group
1 work email found
@westpac.com.au
3 phones found area 141 and 415
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Engineering People Leader & Pre-sales professional. Cloud, APIs, CX/Digital Transformation expert
Location
Sydney, New South Wales, Australia
Who is Chris Kendall? Overview
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Quick answer
Chris Kendall is listed as Engineering People Leader & Pre-sales professional. Cloud, APIs, CX/Digital Transformation expert at Westpac Group, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at westpac.com.au, phone signal with area code 141, 415, and a matched LinkedIn profile for Chris Kendall.
Chris Kendall previously worked as Chief Engineer (Contact Centre) at Westpac Group and Head of Solutions Engineering (ANZ) at Twilio Inc.. Chris Kendall holds Beng, Software Engineering from University Of Sydney.
Company email context
Email format at Westpac Group
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{first}.{last}@westpac.com.au
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AeroLeads found 1 current-domain work email signal for Chris Kendall. Compare company email patterns before reaching out.
Profile bio
About Chris Kendall
Profile:Pre-sales & Engineering Leader - growing and leading diverse, impactful & highly engaged pre-sales/engineering teams to successPlayer/Coach - Leading authentically through coaching, mentoring and getting hands-on when needed Trusted Advisor - builds trust and credibility in guiding decision makers with their adoption of software & cloud platforms to support CX / digital transformation initiativesConsultative Solution Selling - focused on customer outcomes across technology, people and process to deliver insights, thought leadership and to craft win-win solutionsTransformative Story-Teller - Media-trained, main-stage ready and well-versed in presenting within high-stakes environments to deliver the “art of the possible”Areas of Expertise: People Leadership, Pre-sales/Solutions/Field Engineering, Professional Services, R&D/Software Development.Cloud Communications - Omni-channel CX, Contact Centre, AWS/GCP, Networking, Security, Video/SIP/WebRTC/VoIP across multiple vendor stacks including Twilio/Genesys/Avaya/CiscoSoftware Engineering - Agile processes & tooling, automation & DevOps (K8s/Terraform), Git/CI/CDSolutions Architecture - Digital transformation, APIs, Enterprise Integration, Event Driven & Micro-servicesDeveloper Lead (Frontend/Backend) - Over two decades of software development expertise in a multitude of environments (Java/JVM, JS/Node/React/Next.JS, Python, C/C++, C#/.Net)
Listed skills include Sip, Voip, Telecommunications, Linux, and 45 others.
Current workplace
Chris Kendall's current company
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9 roles
Chris Kendall work experience
A career timeline built from the work history available for this profile.
Head Of Solutions Engineering (Anz)
Scaled ANZ Solutions team by 200+%, attracting, hiring, managing and developing top pre-sales engineering talent including overlay/specialist engineers. In partnership with sales the solutions team I led grew annual recurring revenues over 30xDirecting pre-sales strategy & execution across multiple sales teams/segments (30+ accounts executives, 3 sales.
Jan 2020 - Oct 2022
Team Lead, Solutions Engineering
Jun 2019 - Jan 2020
Solutions Architect
Engagement Cloud + Programmable Communications + Super NetworkBuilding blocks to add messaging, voice, and video into your web and mobile applications with global reach and high reliabilityPowering the future of business communications and exceptional customer experiences
Nov 2017 - Jan 2020
Solution Architect
A Solution Architect in the Customer Experience (CX) & Collaboration business unit is a technology specialist across Contact Centre and Unified Communications products and services. The primary purpose of CX is to help our clients serve their customers better. We aim to accelerate our client's ambition through the expert application of technology.
Sep 2015 - Nov 2017
Software Engineering Team Lead
Support, mentor & guide a team of engineers of varying levels of experience and backgrounds, building team cohesion and a friendly, yet high performance cultureForecast staffing needs and conduct interviews to hire specialised engineering talent with the right behaviours and skills to grow the team, ensure alignment and deliver joint successScope, manage.
Apr 2014 - Sep 2015
Senior Software Engineer - Cis/Professional Services
Technical Lead on Cisco UCCE/CUCM Contact Centre lifecycle replacement project for one of Australia's largest financial institutions. Supporting a team of engineers delivering a >1000 seat Contact Center solution across two data centers and multiple branch locations including migration from legacy Nortel and greenfield sites. Chief Architect and Designer.
Oct 2010 - Apr 2014
Cx Consultant / Architect
Kencom Consulting Pty Ltd
- Assisting small and medium sized organisations with their CX & IT strategy- Advising on technology solutions to scale & achieve measurable business outcomes - Designed & built Cloud API-based Contact Centres (Twilio) for start-up companies- Consulting on CX to business teams from concept, roll-out through the life-cycle- Co-design cloud-based video.
Mar 2015 - Jun 2017
Software Engineer
Achievements: * 4+ years of contributing significant enhancements and modifications to Avaya's enterprise PBX call-processing software (Avaya Aura Communication Manager) running on Linux platform (C/C++, embedded, multi-million line code base) * System Engineering and design of H.323/SIP call flows for multi-vendor enterprise video conferencing * Authoring.
Dec 2005 - Sep 2010
2 education records
Chris Kendall education
Beng, Software Engineering
University Of Sydney
Education record
Gilroy College
FAQ
Frequently asked questions about Chris Kendall
Quick answers generated from the profile data available on this page.
What company does Chris Kendall work for?
Chris Kendall works for Westpac Group.
What is Chris Kendall's role at Westpac Group?
Chris Kendall is listed as Engineering People Leader & Pre-sales professional. Cloud, APIs, CX/Digital Transformation expert at Westpac Group.
What is Chris Kendall's email address?
AeroLeads has found 1 work email signal at @westpac.com.au for Chris Kendall at Westpac Group.
What is Chris Kendall's phone number?
AeroLeads has found 3 phone signal(s) with area code 141, 415 for Chris Kendall at Westpac Group.
Where is Chris Kendall based?
Chris Kendall is based in Sydney, New South Wales, Australia while working with Westpac Group.
What companies has Chris Kendall worked for?
Chris Kendall has worked for Westpac Group, Twilio Inc., Dimension Data, Kencom Consulting Pty Ltd, and Avaya.
How can I contact Chris Kendall?
You can use AeroLeads to view verified contact signals for Chris Kendall at Westpac Group, including work email, phone, and LinkedIn data when available.
What schools did Chris Kendall attend?
Chris Kendall holds Beng, Software Engineering from University Of Sydney.
What skills is Chris Kendall known for?
Chris Kendall is listed with skills including Sip, Voip, Telecommunications, Linux, Software Development, Ip, Agile Methodologies, and Cisco Technologies.
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