Chris Kohls Email and Phone Number
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I see myself as someone who has been and will continue to focus on his IT career for many years to come until it is time to move on to my next phase of life. I have been in the IT career for over 12 years now and I still enjoy learning and using my skills from previous and present job experience. I have proven I am able to adapt to multiple types of roles in this career, such as: Phone support, Desktop support and Field support. I have learned through being an assistant to other technicians and assisting other technicians, as well. I have become more familiar with Workstations, Servers, Routers, switches, printers and even some mechanicalized equipment.
Essintial Enterprise Solutions
View- Website:
- essintial.com
- Employees:
- 364
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Field Support Technician, Lv2Essintial Enterprise SolutionsCitrus Heights, Ca, Us
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Field Support Technician, Lv2Essintial Enterprise Solutions Jul 2020 - PresentI am a Field technical support technician, Lv2 role and I travel anywhere from Sacramento to surrounding areas that include: the foothills, the Bay area and the Northern areas if California troubleshooting different companies technical issues through a ticketing system (SRMBuddy) and our tickets can range from Point of Sales (POS) equipment, to Networks, Servers, Building surveying for new Technical infrastructure development and automated Pharmacy equipment inspections and fixes.
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Technical Support SpecialistClearcaptions, Llc Apr 2018 - Jun 2020Roseville, California, UsResponsibilities: Working with Customers and Field Service Technicians that call in to ClearCaptions support center, on a high volume basis, looking for assistance with captioning software and hardware. Normal routines consisted of: how to setup captioning phones on home and enterprise networks, how to troubleshoot and maintain captioning phones and services in their environment, resolve any issues with their Home phone and IOS devices that have our caption software and even reaching out to ISP and Telephone and Internet provider companies they had. Accomplishments: Being a part of a fast growing company, learning about VOIP and Telephony Infrastructure, being able to help the hearing impaired with their (computers, networks and mobile devices) to make their lives easier to adapt to with their challenges in life -
Technical Support SpecialistRandstad Technologies Us Aug 2017 - Mar 2018Atlanta, Ga, UsResponsibilities: Providing Customer Software Support to nationwide Doctors, Nurses, Office Admins and Technicians for proprietary EHR and Medical office Software on multiple platforms from Windows 7, Windows 10, Mac OS, Android devices and IOS systems (IPad and IPhone)Accomplishments: This Job allowed me to be able to work with a higher end Customer Support group of people with a more professional level of style and understanding on how the Medical field operates, while being able to bring to the table what I had learned from previous jobs about how the Android Apple devices work with certain software that applies to everyday life. -
Technical SupportVoxpro Nov 2015 - Aug 2017Cork, IeResponsibilities: Provisioning excellent Customer Support to Voxpro our client base: via phone Email and chat. Investigate and research user issues with Windows, Mac OS, Android and IOS devices. Identify necessary software and application upgrades for better performance results. Use proper escalation procedures for bug issues so they can be resolved in a timely fashion. Update the internal Salesforce knowledgebase when necessary for betterment of all employees to be able to establish more effective working relationships with team members.Accomplishments: This job has allowed me to sharpen my Salesforce skills, Customer Service interactions, Android and IOS software knowledge and further learn Windows 7 and 10 features. Skills included: Home Automation support, Customer service, Remote support, Phone support, Windows 7, OpenOffice, Apple IOS support and Mac OS support, internal support software, Salesforce ticketing system, Hybris ordering and not limited to anything I came across. -
Helpdesk TechnicianPowerschool Group Llc Apr 2015 - Oct 2015Folsom, Ca, UsResponsibilities: Working in a Phone or Email queue to provide application support to Powerschool customers, pertaining to software functionality, incident resolution and system configuration, escalating to Tier 2 and Tier 3 Support Engineering to resolve complex support issues, creating knowledge-base articles to address newer questions.Accomplishments: Being involved in this job was an accomplishment, I was able to gain more experience in my career as a “Customer Support/Technician”, through adapting quickly, asking questions to the right people and earning trust from my co-workers, management and any of our customers we dealt with on a daily basis. Skills included: Software Information Systems knowledge, Salesforce Ticketing Software, Windows Server 2008r2 and configuring, Remote Support, FTP, Command Shell, Oracle and SQL database, doing Backups and restores with Oracle databases. -
It Support TechnicianMurphy, Mckay & Associates Dec 2013 - Oct 2014Walnut Creek, Ca, UsMy job is to go from location-to-location working on Workstations and Servers making sure they are installed, moved and uninstalled correctly for the businesses that contract our services through my employer, Murphy, McKay & Associates. -
It StudentAsher College Jun 2012 - Nov 2013Sacramento, Ca, UsWhen I attended Asher College I completed a 2 year program in PC Networking with a 4.0 grade average. While being in school I was able to obtained my CompTIA A+ and CompTIA N+, along with a few Microsoft Certifications: Windows 7 Configuring, 2008 Active Directory and Network Infrastructure. After I can apply these acquired certifications in a job placement I plan on returning to Asher college to complete the Microsoft 70-646(2008 Server Administrator) and the 70-417(Windows Server 2012 MCSA upgrade). From there I would like to continue my IT education and move on to a higher ended career in Cisco starting with my CCNA. -
Office ManagerPyramid Advertising Jan 2007 - Oct 2007Managed daily business routines, such as, Client and Vendor relations, Payroll and billing, implemented spreadsheets and Word documents, employee audits, derived new strategies for better business and resolved any spontaneous issues that might have taken place throughout the work days.
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Office ManagerCraftsmen Refurbishing Jan 2003 - Oct 2003Sustained daily Business, Customer/Vendor Relations, Payroll with QuickBooks, Innovated better business tactics, Microsoft Office, Opened/Closed Store front and anything else that might have arisen during the day.
Chris Kohls Skills
Chris Kohls Education Details
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Asher CollegePc And Networking Technology -
American River CollegeGeneral Education
Frequently Asked Questions about Chris Kohls
What company does Chris Kohls work for?
Chris Kohls works for Essintial Enterprise Solutions
What is Chris Kohls's role at the current company?
Chris Kohls's current role is Field Support Technician, Lv2.
What is Chris Kohls's email address?
Chris Kohls's email address is ch****@****oup.com
What is Chris Kohls's direct phone number?
Chris Kohls's direct phone number is +192528*****
What schools did Chris Kohls attend?
Chris Kohls attended Asher College, American River College.
What are some of Chris Kohls's interests?
Chris Kohls has interest in Social Services.
What skills is Chris Kohls known for?
Chris Kohls has skills like Networking, Windows 7, Active Directory, Windows Server, Servers, System Administration, Microsoft Office, Windows, Troubleshooting, Customer Service, Computer Hardware, Microsoft Excel.
Who are Chris Kohls's colleagues?
Chris Kohls's colleagues are Jacklyn Harrell, Michael Gomez, Tony Canulli, Andrew Molesy, Emanuil Apostolov, Scott Gallegos, Barry Cummins.
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