Christopher L.

Christopher L. Email and Phone Number

Senior Software Engineer at Uber @ Uber
Christopher L.'s Location
San Francisco Bay Area, United States, United States
Christopher L.'s Contact Details

Christopher L. personal email

Christopher L. phone numbers

About Christopher L.

I'm a frontend minded fullstack software engineer passionate about building user centric solutions that innovate on how things are traditionally done. I believe that great products are built by never losing sight of how it truly benefits the user while support a business's bottom line.I love working with and leading teams to success by taking the time to crack the code of what makes each individual great and learning how to fit those individuals into a whole. I believe that no group is the same, but each can make the same outsized impact if integrated the right way.I love how calculated strategy, effective communication, steadfast morale can be the secret sauce to a business, org, or team. Effort and genuine passion drives true success and sustainability and it's something that guides me as the North Star in my career

Christopher L.'s Current Company Details
Uber

Uber

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Senior Software Engineer at Uber
Christopher L. Work Experience Details
  • Uber
    Senior Software Engineer - Eater Web
    Uber Jan 2024 - Present
    San Francisco, California, Us
    - Tech Lead for Search on UberEats.com, Eats in the Rider app, and the UberEats app. On a mission to build a best-in-class delivery product for Uber customers and grow the Eats business.
  • Uber
    Senior Software Engineer - Uber Direct & Connect
    Uber Mar 2022 - Dec 2023
    San Francisco, California, Us
    - Engineering Lead for Web products on Direct and Connect, responsible for architecture, roadmap, and culture of the product and web team.- Tech Lead for the Uber Direct Growth and Access charter. Responsible for planning and resourcing to execute and scale a quick and seamless self-service onboarding UX. Created solutions for Merchants and Uber operations/sales teams to activate regions across the globe, pioneering growth drivers (ie Promotions, UX experiments, Sales tooling) that dictated next investment areas. As a result, Uber Direct nearly doubled the # of its active merchants, expanding across 14 global markets .- Assisted the Advertiser Solutions team in accelerating their roadmap, providing leadership in project management while executing on critical features used to scale Uber's Ad business.
  • Uber
    Software Engineer Ii - Uber Direct
    Uber Feb 2021 - Feb 2022
    San Francisco, California, Us
    Served as Tech Lead for all frontend Uber Direct products. The “Go-To” person for all Direct Dashboard related questions, issues, and projects.
  • Postmates Inc.
    Software Engineer Ii - Job Experience
    Postmates Inc. Feb 2020 - Feb 2021
    San Francisco, California, Us
    • Served as Tech Lead and “Go-To” person for all Postmates Job Experience frontend products while also leading and developing cross-team backend initiatives end-to-end.• Drove projects end to end as Engineering Lead responsible for project management, product spec creation, UX sign-off, architecture design and implementation, cross-org point of contact communication, and feature rollout data analysis.• Responsible for designing and implementing improved user experiences to the Buyer order drop-off, cancellation, and on-going order tracking screen flows that drove down cancellation rates by 20%, increased annual revenue by $1.4M, creating a more seamless and intelligent live order experience.• Redesigned and rebuilt the backend refund and credit automation system to handle previously non-automatable cases, resulting in increasing overall issue remediation automation rate from 62% to 72%, driving down operating costs by $800k annually, and freeing up support agent resources for more progressive initiatives. • Led integration effort for Replicant.ai/Postmates Thinking Machine, connecting an intelligent phone ordering bot with our ordering systems, tuning signals and dispositions from the automated order placement conversation and linking them to appropriate escalation paths and success triggers. This resulted in an estimated annual savings of over $2.7M in BPO operating costs while also improving order placement rate by 3%. This unlocked $3M monthly revenue for phone order operations shut down by COVID-19 pandemic.• Led bi-weekly team retrospective meetings, helping to uncover pain points and improve team productivity, culture, and morale.• Mentored 9 junior engineers through their 4 month co-ops, helping them navigate through our team's fast pace development cycle, developing their practice for gaining positive visibility with their projects, and working with them to create a vision for what they wanted their future careers to look like.
  • Postmates Inc.
    Software Engineer - Customer Experience
    Postmates Inc. Oct 2018 - Feb 2020
    San Francisco, California, Us
    • Served as UI Lead responsible for complete application rebuild and feature iteration of Buyer, Fleet, and Merchant Help Center portals, the entry points for all user submitted issues. Designed and built a user flow framework to create an issue submission experience tailored to each customer type, while gathering data to support issue triage and automated remediation. This experience was built to align with Postmates’s newest design language for web as well as mobile.• Led and implemented initiatives across the stack (Frontend: React/Redux, Backend: Django Python) responsible for reducing Postmates operating costs, increase customer satisfaction, and drive growth.• Drove ITGC Sox Compliance effort to completion to make all Customer Experience services compliant with required security standards.• Responsible for engineering excellence initiatives including creating the Engineering Design Document template used to kick off every project. This document guided engineers with a baseline to follow when building out their project plans and architectural designs, forming a standard across the team and helping us maintain a high level of successfully delivered projects.
  • Informatica
    Senior Software Engineer - Cloud Ui: Data Management Tools
    Informatica Jan 2017 - Sep 2018
    Redwood City, Ca, Us
    • Built a React.js based reusable component library to transform the company's product development process, increasing developer productivity and feature scalability• Served as Client-side technical lead for Informatica Cloud Product Administration application responsible for UI architecture, design, implementation, and integration with micro-serviced REST APIs.• Modernized the JQuery-based Informatica Cloud UI by incorporating the latest UX patterns, preparing it to take over as the company’s flagship data management product.• Evangelized and pushed for team-wide adoption of modern development technologies and techniques to broaden teams’ knowledge and increase their productivity potential.• 1st place winner in 2017 company hackathon with delivery-ready usability enhancements that identified and solved user experience speed and efficiency pain points.
  • Informatica
    Software Engineer - Platform Ui: Data Management Tools
    Informatica May 2013 - Dec 2016
    Redwood City, Ca, Us
    • Served as UI technical lead in a cross-organization initiative to bring Apache Spark functionality to our platform, driving UI tasks to completion and supporting integration with the back-end.• Led a sub-team of 4 engineers to architect and implement a onboarding feature which encouraged and guided customers to upgrade their legacy integration solution to the latest big data management solution.• Served as Scrum Master and project manager to introduce UI to service hierarchical data types, enabling capabilities to manage real-time streaming data and vastly expanding the product’s user base. • Redesigned the tool's entire validation framework so that developers can more efficiently hook in Java Data Model validation logic, resulting in a cleaner, more scalable code base.• Winning finalist in 3 annual company-wide hackathons; of which, 2 were productized in a major release to increase customer satisfaction through ease of use and improved productivity.
  • Informatica
    Software Engineer Intern - Platform Tools Ui
    Informatica Jun 2012 - Sep 2012
    Redwood City, Ca, Us
    • Responsible for upgrading legacy features with usability enhancements for the on-premise Informatica Data Service Tool, using Java on an Eclipse OSGi platform.• Interfaced with internal and external stakeholders to prototype and implement UI usability features ahead of schedule, streamlining my team’s customer request backlog. • Personally developed UI performance enhancements that would improve high-volume customers’ experience during the launch and loading of their projects in the developer tool, cutting down load times from 3 hours to 10 seconds.
  • Teradata
    Viewpoint Engineering Intern
    Teradata Jun 2011 - Aug 2011
    San Diego, California, Us
    • Assisted in design, implementation, and delivery of the next generation Teradata Viewpoint System Management web platform via a Java Spring MVC servlet solution. • Built dynamic web-based UI Portlets using JSP and Javascript, while maintaining and interacting with an SQL database.• Developed JUnit tests to increase application quality, which resulted in to over 70% code coverage.
  • California Regional Water Quality Control Board
    Lead Programmer/Consultant -
    California Regional Water Quality Control Board Apr 2009 - Jul 2011
    • Upgraded an existing web-based application used to facilitate municipal wastewater collection agencies in submitting sewage overflow/spill reports to state regulatory agencies (e.g., Office of Emergency and local health departments). • Collaborated with project managers, field engineers, and other programmers weekly to keep compliance and code requirements up-to-date.• Developed application with ASP.NET, Visual Basic, SQL and MS Access Databases.
  • Uc San Diego
    Experimental Game Programmer - Economics Department
    Uc San Diego Feb 2010 - Jun 2010
    La Jolla, Ca, Us
    • Collaborated with a team of students and faculty to develop software that tests game theory.• Successfully developed Java programs that were executed on a large network.• Setup and monitored front-end and back-end software to allow for real-time network experiments.

Christopher L. Skills

Sql Databases Visual Basic C++ Java C Asp.net Jsp Javascript Spring Visual Studio Mysql Linux Eclipse Database Design J2ee Software Development Subversion Struts Agile Software Engineering Tomcat Ant Html Servlets Programming Data Warehousing Object Oriented Design Scrum User Interface Agile Methodologies Osgi Junit Python Testing React Ember Ember.js Jquery Ui

Christopher L. Education Details

  • Uc San Diego
    Uc San Diego
    Computer Science Engineering
  • Freecodecamp
    Freecodecamp
    Full Stack Web Development

Frequently Asked Questions about Christopher L.

What company does Christopher L. work for?

Christopher L. works for Uber

What is Christopher L.'s role at the current company?

Christopher L.'s current role is Senior Software Engineer at Uber.

What is Christopher L.'s email address?

Christopher L.'s email address is ch****@****hoo.com

What is Christopher L.'s direct phone number?

Christopher L.'s direct phone number is +1.650.385*****

What schools did Christopher L. attend?

Christopher L. attended Uc San Diego, Freecodecamp.

What are some of Christopher L.'s interests?

Christopher L. has interest in Wushu, Paintball, Soccer, Education, Saxophone, Horseback Riding.

What skills is Christopher L. known for?

Christopher L. has skills like Sql, Databases, Visual Basic, C++, Java, C, Asp.net, Jsp, Javascript, Spring, Visual Studio, Mysql.

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