COMPANYVRG provides eRegulatory consultancy services and technology-enabled solutions for the Life Sciences industry by offering the following:- International Regulatory Affairs - Regulatory Operations - Submission Publishing - Electronic Information Management - Product and Portfolio Management - Regulatory Technology - Data Driven Intelligence - Regulatory Project ManagementIn alliance with our sister and cutting-edge technology company DSCI, VRG has strategically architected service offerings in the following technical areas for on-premise or cloud-based solutions:- Introduction - Implementation - Validation - Training- Deployment - Migration - Upgrades - SOPs- Procedure and Work Instructions CUSTOMER SATISFACTION Our intent around customer satisfaction is clear: VRG strives to ensure we provide every customer with the best possible experience, regardless of the cost or complexity of any project. Key components of Customer Satisfaction at VRG:• Develop and maintain C-level relationships inclusive of Fortune 100• Understand and relate with individual, regardless of seniority, tenior or status • Support and engage with disparate departments to syncronize toward the common goal• Ensure consistent satisfaction by maintaining transparency in every relationship• Work with and support our Sales Team through the entire sales-cycle • Support the transition of solutions purchased to the responsibility parties on both sides• Take ownership of any problems that might arrise to ensure our solutions are provided correct• Provide client relationship oversight across multiple departments• Monitor and support product satisfaction and solution deivery• Remain a constant point of escalation for our customersThis desire to achieve complete customer satisfaction motivated us to create an autonomous group focused solely on just that. As such, I report directly to our Founder & CEO.

Data Proximity Through Data Science

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• Was one of two in Sales tasked with managing the most critical, Top Tier Accounts in my vertical and carried the largest quota within Adlib for a single individual of $2.25M— Introduced the market to a new product for Content Classification & Information Governance— Informed and designed for customers a process of managing Unstructured Content— Ensured compliance mandates; architected cutting-edge compliant workflows— Competitively displaced one of the largest private companies in the world• Worked with data at a time where companies are exploding with content across every department aiding in managing contracts, tracking financial stability, organizing manufacturing, clinical and regulatory data, even through times of mergers & acquisitions and exponential growth

• Performed a gap analysis and needs requirement to create a business development department— Identified gaps in client-facing documentation and internal readiness— Managed existing data to provide better account management— Collected new data to drive a more strategic sales process— Centralized internal data for more efficient information sharing— Presented options to advance the structure for a successful growth• Participated in an active rebranding of Mission3

• Drove a new market penetration initiative into life sciences, specifically pharma and biotech— Utilized my decade’s experience in understanding the complexities of this market— Developed and executed test strategies for this new market— Leveraged existing success with hospitals and pharmacies— Yielded valuable data of the viability and requirements for this market• Defined and customized both company and products via our advisory board• Contributed to the overall refinement of our corporate goals and company vision

Supported both Regulatory and Clinical activities on all aspects of Sales, Account Management, and Business Development; exceeded corporate goals in physical presence and recognition, market dominance, and revenue / sales.• Built presence and increased sales by introducing a support network for the west coast by leveraging professional relationships and experience

• Spearheaded transformation of the west coast operations into a sustainable and financially successful business— Expanded one territory into three, each requiring their own account manager— Ensured reliable and consistent revenue to open a local west coast sales office— Established revenues that warranted the introduction of local service / professional staff— Significantly contributed to overall west coast revenue increase in excess of 500%• Grew the west coast territory to be ISI’s most profitable territory• Contributed to the oversight of the west coast office, managing sales for the west coast• Developed sales within emerging markets

• Established and rebranded existing tennis clubs to provide a more diverse recreation experience that complimented prestigious country club settings• Engaged with a diverse clientele challenging me to understand a broad range of social and economic factors• Created unique fundraising events with some of tennis' top stars for a variety of charitable causes