Dr Chris L. Brown
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Dr Chris L. Brown Email & Phone Number

Customer-Centric Leadership + Culture + Strategy Keynote Speaker - Harvard Thought Leader - Author - Entrepreneur - Researcher - Athlete at MRI Benchmark
Location: Sydney, New South Wales, Australia 12 work roles 4 schools
1 work email found @marketculture.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Role
Customer-Centric Leadership + Culture + Strategy Keynote Speaker - Harvard Thought Leader - Author - Entrepreneur - Researcher - Athlete
Location
Sydney, New South Wales, Australia

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Dr Chris L. Brown is listed as Customer-Centric Leadership + Culture + Strategy Keynote Speaker - Harvard Thought Leader - Author - Entrepreneur - Researcher - Athlete at MRI Benchmark, based in Sydney, New South Wales, Australia. AeroLeads shows a work email signal at marketculture.com and a matched LinkedIn profile for Dr Chris L. Brown.

Dr Chris L. Brown previously worked as Relentless Customer Leader Podcast Host at Mri Benchmark and Co-Founder at Mri Benchmark. Dr Chris L. Brown holds Executive Doctorate In Business Administration, Organizational Leadership, Strategy And Culture from Pepperdine Graziadio Business School.

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Email format at MRI Benchmark

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*@marketculture.com
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Profile bio

About Dr Chris L. Brown

"What's best for your customer is best for your business!"Unlock Your Organization's Full Potential with MarketCulture's MRI for your business.Are you ready to revolutionize your business by putting customers at the heart of everything you do?At MarketCulture, we're passionate about transforming corporations worldwide through customer-centric practices. Our mission? To boost your competitiveness by aligning your vision, values, and strategies with what matters most: your customers.🚀 Exciting News: We automated our award-winning Culture Assessment Tool, the Market Responsiveness Index™ (MRI™). This game-changing move allows us to partner with consultants globally, expanding our reach and impact.📈 The Numbers Speak for Themselves:For every 10% improvement in MRI™ score, expect a 4% boost in profitability. That's the power of customer-centricity!🔍 What We Offer:Cutting-edge MRI™ assessment to measure your organization's customer responsivenessTailored roadmaps for creating a market-driven cultureExpert-led performance improvement programs🌟 Why Choose Us?Led by an experienced team of global sales and marketing executives, our team brings extensive expertise from the technology and telecommunications industries. We've navigated businesses of all sizes across consumer, B2B, and enterprise segments, consistently growing market share while maintaining profitability.🎯 Our Specialties:Shifting corporate culture from product-focused to market-focusedDeveloping customer-centric skills across your organizationCreating winning marketing strategies that resonate with your audienceReady to put your customers first and watch your business soar? Let's connect and explore how MarketCulture Strategies can transform your organization.Remember: What's best for your customer is best for your business. Join us in this customer-centric revolution!

Listed skills include Marketing Strategy, Strategy, Product Marketing, Product Management, and 46 others.

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MRI Benchmark
Mri Benchmark
Customer-Centric Leadership + Culture + Strategy Keynote Speaker - Harvard Thought Leader - Author - Entrepreneur - Researcher - Athlete
AeroLeads page
12 roles · 30 years

Dr Chris L. Brown work experience

A career timeline built from the work history available for this profile.

Relentless Customer Leader Podcast Host

Current

Ultimo, NSW, AU

On the Relentless Customer Leader Podcast I interview CEOs, MDs, Founders and Though Leaders to learn more about their leadership journeys and how a focus on customers and their people propelled their success. So far I’ve had the ex CEO of Silicon Valley Bank, ex Konica Minolta MD, a 4X CEO of Major Retail Brands and the CIO of a Fortune 500 company.

Jul 2024 - Present

Co-Founder

Current

Ultimo, NSW, AU

How do you improve your organization's customer centricity?Start with a simple diagnostic and benchmarking tool and uncover blindspots you can take action on to improve!www.mribenchmark.com

Jul 2022 - Present

Ceo

Sydney, AU

Global expert on customer centricity measurement and how to embed it as a culture.In this role I provide leadership to our team of engagement managers, consultants and trainers to position MarketCulture at the forefront of the business and marketing education, training and consulting industry.Key Achievements:- Led the development of the world's first.

Sep 2007 - Jun 2022

Owner/Marketing Director And Consultant

Sydney, AU

Interstrat was established in 1992 in Sydney Australia as a specialized Marketing Consulting and Training firm. Its primary focus was assessing and developing the skills of professional marketers in Fortune and Global 1000 firms.As the Marketing Director of Interstrat I was responsible for the global marketing strategy and plan. Specially this involved.

Jan 2005 - Aug 2007

Angel Investor

Current

Oakland, California, US

Feb 2012 - Present

Opinion Columnist

Current

New York, US

Writing evidence-based opinion pieces to help CEOs create customer-centric cultures

Mar 2021 - Present

Partner And Advisor - Customer Centric/Marketing Practice

Executive Next Practices

The Executive Next Practices Forum (ENP) is an established group of Southern California Fortune 1000 C-level and top functional leaders (CEO, CFO, COO, CMO, CIO, HR, Top Functional Leaders) who meet to discuss innovative business and leadership strategies.

Jan 2011 - Aug 2023

Executive Vice-President - Programming

Silicon Valley American Marketing Association
  • As the EVP Programming, I reported to the President of the SVAMA and was responsible for developing and implementing the chapter's overall monthly programming strategy. I led a team of VPs responsible for Panel.
  • Developed and implemented an Annual Program plan and that exceeded our attendance and cash flow targets from 2007-2011.
  • Personally designed and executed a number of high profile, signature events that attracted upwards of 150 attendees at high profile corporate locations in Silicon Valley
  • Recruited and developed relationships with key thought leaders to ensure the highest quality programs were available to our members.
  • Recruited and managed an team of VPs and set-up a programming committee structure to share the work and execute at the highest possible level.
  • Launched the first webinar program to reach new audiences in a different format.
2007 - 2011 ~4 yrs

National Marketing Director

Houston, Texas, US

  • Overview:
  • Reporting to the VP of Imaging and Printing Group (IPG) South Pacific, and a member of the IPG South Pacific management team, I was responsible for achieving all IPG sales and market share goals (units and revenue) in.
  • In this role I had a direct reporting team of 12, consisting of all IPG product managers as well as marketing communications, consumer channel and end user marketers. Key responsibilities and Scope:
  • Revenue Goals: $350MUS per annum (inc hosted lines ex supplies)
  • Market Share Goals: Maintain Leadership and Grow Strategic Categories
  • Marketing Budget: $20MUS pa
2002 - 2004 ~2 yrs

Market Development Manager

Houston, Texas, US

Key responsibilities:- To develop, implement and manage the product marketing activities for the Hewlett Packard Mono Laser Printer product range.-Responsible for achievement of quota revenue of approximately $US100 million in FY2001 and attainment of 54% market share in the mono laser market.-To drive the pricing, route to market, product positioning mix.

Jan 1999 - Jan 2002

Senior Product Manager

AU

Key Responsibilities:- To develop, implement and manage the marketing activities for the Hewlett Packard Laser Printer, Scanner and Large Format Printer product lines for Tech Pacific.- Responsible for revenue of $70 million during 1998, $85 million during 1999 and a marketing budget of $400k.- Leveraging HP pull strategies and develop and implement.

1996 - 1999 ~3 yrs
4 education records

Dr Chris L. Brown education

Executive Doctorate In Business Administration, Organizational Leadership, Strategy And Culture

Pepperdine Graziadio Business School

Master Of Commerce, Advanced Marketing

Unsw

Bachelor Of Business, Marketing And Finance

University Of Technology Sydney

Education record

Redlands
FAQ

Frequently asked questions about Dr Chris L. Brown

Quick answers generated from the profile data available on this page.

What company does Dr Chris L. Brown work for?

Dr Chris L. Brown works for MRI Benchmark.

What is Dr Chris L. Brown's role at MRI Benchmark?

Dr Chris L. Brown is listed as Customer-Centric Leadership + Culture + Strategy Keynote Speaker - Harvard Thought Leader - Author - Entrepreneur - Researcher - Athlete at MRI Benchmark.

What is Dr Chris L. Brown's email address?

AeroLeads has found 1 work email signal at @marketculture.com for Dr Chris L. Brown at MRI Benchmark.

Where is Dr Chris L. Brown based?

Dr Chris L. Brown is based in Sydney, New South Wales, Australia while working with MRI Benchmark.

What companies has Dr Chris L. Brown worked for?

Dr Chris L. Brown has worked for Mri Benchmark, Marketculture Strategies, Apostrophe, Ceoworld Magazine, and Executive Next Practices.

How can I contact Dr Chris L. Brown?

You can use AeroLeads to view verified contact signals for Dr Chris L. Brown at MRI Benchmark, including work email, phone, and LinkedIn data when available.

What schools did Dr Chris L. Brown attend?

Dr Chris L. Brown holds Executive Doctorate In Business Administration, Organizational Leadership, Strategy And Culture from Pepperdine Graziadio Business School.

What skills is Dr Chris L. Brown known for?

Dr Chris L. Brown is listed with skills including Marketing Strategy, Strategy, Product Marketing, Product Management, Market Research, Strategic Planning, Entrepreneurship, and Leadership.

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