I was staffed at Sherwin Williams in a Technical Product Manager role tasked with leading the Business Platforms Program to establish and canonicalize Domain APIs to support all lines of business in North America as a part of an Enterprise Digital Transformation. He played a critical role in maturing and bringing industry Product Development strategies to the Program to accelerate the adoption Agile Development best practices. Additionally, Chris was responsible for leading the acquisition and management of a team of 3 Product Owners to support the development of 12 Core Domain APIs.

As a Functional Lead, I was responsible for defining and executing strategic initiatives across Talent Acquisition, Learning & Development, Associate Engagement and Organizational Health for the Product & Design function comprised of Product Managers, Product Owners, Agilest, Experience Designers and Product Support roles.

As a Functional Lead, I was tasked with establishing a Business Analyst practice that would support all lines of the business at 84.51. Over the span of 2.5 years, I was able to grow and developed the BA practice from a small team of 3 to 24 members and successfully placed roles across all 6 LOB. I was responsible for all functional aspects of the BA practice that spanned from talent acquisition strategies, recruiting, onboarding, learnings and development, career development, and performance management.

I was staffed at 84.51 as a Business Analyst and tasked with leading the deprecation of legacy application – Media Centre. I led multiple development teams that successfully completed the deprecation efforts and created the native application/platform that now supports the #1 retail media network for audience and measurement capabilities – Kroger Precision Marketing (KPM).

I was staffed at Ascena Retail Group as a Senior Business Analyst role implementing a B2B Product Life Cycle Management application called Bamboo Rose Order Management. I assisted in facilitating Stakeholder and Oversea Vendor interviews that established project Business Requirements, Process & Supply Management improvements and new BI reports. This was a critical role in the design and standardization of user experience for multiple brands: Justice, Lane Bryant, Catherines, dressbarn and maurices

I was staffed as a Program Business Analyst Lead role implementing an Omni-Channel Ecommerce platform at Sherwin-Williams, on behalf of Resource Ammirati. I assisted in facilitating Stakeholder and Customer Interviews that established project Business Requirements, Process & Supply Management improvements, as well as the selection process to replace legacy systems and tools. This was a critical role in supporting the design, user experience and implementation of the Ecommerce platform for three Divisions of Sherwin-Williams: National Account, Professionals and DIY. After launch of E-commerce platform, my contract was extended to lead the Redesign of Sherwin-Williams Color Snap applications and Replatform of Sherwin-Williams.com. In these efforts, I provided support with adoption of Agile practices, trained existing employees and on-boarded several new Resource Ammirati employees.

NetJets Inc, October 2013 – June 2014(IJET II Re-write)I was staffed as a Business & Systems Analyst with a team of UX designers from CareWorks Tech and client stakeholders to redesign a legacy Enterprise Account and Flight Reservation program to be a Responsive Web Application. I supported the Business Intelligence team by analyzing existing Business Objects reports and updated standard reports with new requirements captured by system and process enhancements. Additionally, I helped to improve and provide insight for the Owner Services team with their adoption of Agile fundamentals.Nationwide Insurance, November 2009 – August 2013 (PQQ State-Rollout) – I worked with a large team of client stakeholders and CWT consultants as a Solution/Requirement Lead to implement the Property Quote application across multiple states.(RRC Adoption) – I worked with a small team of client stakeholders to retire a legacy Requirements system and implement IBM Rational Requisite Composer.(Property Quick Quote Product) - I worked with a large team of client stakeholders and CWT consultants as a Solution/Requirement Lead to implement a new Property Quote application. (Homesite Product) - I worked with a large team of client stakeholders, CWT consultants and a third party vendor as a Solution/Requirement Lead to implement a multi-product Property application.(AMIT Discount) - I worked with a large group of client stakeholders and CWT consultants as a Requirement Lead to implement a new Auto Discount Program. (SmartRide Discount) - I worked with a large group of client stakeholders and CWT consultants as a Requirement Lead to implement a new Auto Discount Program. (EVT) - I worked with a large group of client stakeholders as a Requirement Lead to implement a Fraud Detection service for all Internet Auto Sales states.(Gap Coverage) - I worked with a large group of client stakeholders and CWT consultants as a Requirement Lead to implement a new Auto Coverage Program.

- Hired by Anu Resources to work a 6 week contract position with Insight for JP Morgan Chase.- Managed three teams of up to four people throughout Stage #3 of the Conversion process.- Provided support in conversion of Washington Mutual over to Chase platforms.- Researched tickets and provided quick resolutions for field technicians and branches viaphone and remote system access.- Remotely assisted field technicians in completing tasks including preparing of workstations for imaging, installing peripherals, and setting up printers.

Hired as a Consultant into the Solution Delivery Group and also worked in Customer Support.Solution Delivery - Gathered documents on existing business process to develop the scope of the project. - Analyzed existing business process to develop and implement the new process within BuyDesign Configurator. - Acted as a liaison between both the internal/external clients and development team to insure quality upgrades for current and future software upgrades. - Gathered VPN, Server and password information from clients to setup connections and install/maintain BuyDesign software. - Scheduled, communicated and fulfilled multiple client requirements simultaneously. Customer Support - Performed maintenance, upgrades and hotfixes for multiple clients. - Helped troubleshoot and assist an extensive range of clients with technical problems. - Worked on QA team to help test and document issues with future release of new software - Had weekly conference calls and meetings with manager and clients to present updates on issues that had been resolved and to keep clients updated on progress of remaining issues.

- Learned the aspects of professional communication, management, management information systems and marketing by integrating them through three consulting-based projects (Athens News, Possible Accounting Firm Merger, Oracle vs. SAP).- Participated in a problem-based, team-building program that placed emphasis on analytical and critical thinking, time management and professional accountability.- Analyzed, strategically, operationally and financially three companies to determine how they could improve, merge and/or market themselves. We then presented our reasons to both the clients and our professors.

Analyzed, strategically, operationally and financially, a Danish company to determine how to integrate it into a niche industry within the US market. Consulted with our Danish clients and students in order to effectively complete our project. Conducted successful business despite cultural and language barriers

Researched missing claims and bills on credit cards within the Provisionary Credit Group. Effectively spoke with employees and vendors in a confident business manner via face-to-face communication, phone and e-mail.