Christopher Leoni Email & Phone Number

Charlotte, Nc

In my role as Senior Director, Enterprise Accounts at Medtronic, I was accountable for driving over $225MM in annual revenue by strategically managing relationships with some of our largest customers. I developed corporate strategies for major Integrated Delivery Networks, resulting in mid-single digit revenue growth. Building and fostering strategic relationships with senior leaders at the largest health systems was key to our success.

* continued from above *✔ Serve as the single point of contact representing Medtronic to a variety of executive and C-Suite stakeholders across large IDNs, one of which is the third largest non-profit nationally. ✔ Project champion and lead for a care optimization program in a high-volume EP lab that improved on-time starts by XX%, leading to a financial improvement of $XXXK, but also highlighted patient access constraints, producing a successful application for a CON for a new procedure lab.✔ Devise innovative value propositions that address customer needs and align strategically with multiple commercial operations teams that interact with multiple service lines.✔ Serve as a key internal opinion leader for a variety of product launches, finance strategies and customer engagement theories. ✔ Maintain full ownership and design of a novel committed spend contacting strategy that is currently being scaled within the national enterprise organization. One account is pursuing a XX-year $XXXMM incremental spend opportunity alone.

Developed and executed novel sales and contracting strategies combined with adjacent solutions that strengthened Medtronic's full CV portfolio value position for healthcare partners. Matured relationships with IDN account leadership across clinical and supply chain functions to meet unified, synergistic goals. Orchestrated several cross-divisional business contracts that leveraged the portfolio while driving standardization in multiple commoditized business segments. Led a team of XX indirect report managers and X adjacent RVPs within the CV portfolio.✔ Built and cultivated strategic relationships with senior leaders at large health systems within the Mid-Atlantic region.✔ Incubated and devised a novel Enterprise contracting strategy that encompassed both the design and informatic tools that led to a sustainable, nationally scaled Enterprise sales strategy for the company. Accounts in this program grew X.X% above non-Enterprise accounts, while insulating current business performance and obviating competitive advances.✔ Conceptualized and executed a care optimization program in a high-volume EP lab that reduced late day team activation by XX%, improved throughput by X.X% and operating margin by XX.X% ($X.XMM) year-over-year.✔ Maintained top 10 national ranking for Strategic Accounts group.

Personally created and obtained financial support for a piloted role to focus on value-based healthcare reform and Medicare penalty avoidance. Determined how Medtronic could organize therapies, technologies and narratives around reducing longitudinal costs and outcome improvement. Developed numerous implementation and educational programs that focused on the joint assimilation of technologies and solutions that supported care delivery strategies. Engaged in high level discussions with senior hospital administrators that were instrumental in helping drive collaboration and execution of strategy within hospitals in the Mid-Atlantic region, spanning from PA to NC. ✔ Created the job function to specifically engage and “match” key healthcare leaders responsible for strategies in VBHC, ultimately leading to a significant escalation of call points in healthcare administration (CMO, President of CV Service Line, Pop Health).✔ Conducted clinical pathway development and preeminence positioning for cardiovascular institutes, garnering distinction and lowering heart failure (HF) readmissions in a variety of geographies and care locations.✔ Championed the development of novel approaches in reimbursement reform, most notably in Maryland’s single-payor environment.

Marketed pacemakers, defibrillators, and insertable heart monitors to surgeons, hospitals, KOLs, and the C-Suite throughout the greater Charlotte metro area. Emphasis on providing solutions that improved patient outcomes and achieved physician satisfaction by providing safe and effective treatment options that positively impacted the quality of life for patients. Provided surgical case and logistics support, but quickly devoted time toward elevating customer partnerships, market growth and care pathway development. ✔ Organized technologies and solutions to produce improvement in care delivery and outcomes for heart failure ultimately leading to the development of the most-frequented global customer education program for Medtronic for over 5 years. ✔ Collaborated on the development and implementation of a novel patient risk stratification care algorithm for HF, that leveraged data into an actionable care delivery plan, using a variety of cloud-based and hardware technologies that led to improved HF outcomes.✔ Worked on a novel outpatient process improvement engagement that led to a XX% improvement in overall patient “facetime” with clinical providers, while decreasing total appointment time. Contributed to significant improvement in care access and patient satisfaction.✔ Maintained a long-standing internal KOL status in marketing focus groups, national sales strategy design teams and rollout for over a dozen product launches in cardiac rhythm management and remote device diagnostic management.✔ Operated as primary scheduler in a highly dynamic environment for case support and call coverage with a team of XX individuals in one of the largest sales territories in the Southeast.✔ Recipient of multiple local, regional and national sales recognition awards over the 12 years in this capacity.

Worked as a key member of the clinical team with responsibility for providing day-to-day field clinical support, technical support, and training for pacemakers, defibrillators, and insertable heart monitors. Promoted clinical programs through the education of current and new physicians, new technologies and surgical case support to achieve safe patient outcomes and advance company objectives. ✔ Played a key role in all aspects of device preparation and case support.✔ Provided support regarding device suitability and patient selection, as well as technical support and device troubleshooting.✔ Supported field personnel in providing the best possible outcomes and service for Medtronic customers.✔ Participated in conventions, forums, and meetings to increase product awareness and learned how to build authentic customer relationships.✔ Orchestrated a single sale transaction of external pacemaker capital sales yielding over $XMM at a large IDN.

Bachelor Of Science - Bs, Biology/Biological Sciences, General

Activities and Societies: Men's Crew

🎓 Bachelor Of Science Degree In Biology, Minor In Chemistry, Undergraduate

Activities and Societies: Men's Crew and Kappa Sigma Fraternity