Christopher Oliver Email & Phone Number

Indianapolis, Indiana, Us

Responsible for the integrity, accuracy and analysis of ERP platform (CMiC). Analyzed and developed actionable insights from data sources. Built interactive BI reports based on business needs.Developed in-depth knowledge of North Mechanical’s core operations, procedures, products and services.Analyzed performance metrics and data to leverage vital information that allowed senior leaders to make swift and accurate decisions.Developed relationships with stakeholders and internal departments fostering an environment centered on communication and collaboration. Identified reporting trends and opportunities that lead to the creation of value and increased operations through new data initiatives.Effectively implemented and deployed ERP Construction Accounting software (CMiC) to sister company

Indianapolis, In, Us

Contracted Project Leader of cross-functional teams addressing inefficiencies within the Order-to-Ship Process including areas of Customer Service, Receiving, Quality Control, Pick / Pack and Shipping. Utilizing project leadership experience, technical abilities and business analyst skills to drive automation, transparency and data analysis with key accounts Firestone and Amgen Biotechnology. • Replace Excel based tracking and order management process with Open Delivery and Shipment Dashboard using Power BI business analytics tool. This provides the quick summarization of data, allowing management to make rapid decisions based on data accuracy.• Automate Customer Service processes including the creation of Storage, Handling and Special Request Forms with PowerApps for use within SharePoint.• Created Quality Control Data Entry forms and Reporting for use by QC Associates and Manager for data collection, metrics and analysis.• Identify, verify and ensure Business Rules are being followed. Create training documentation based on learning gaps and lapsed development.• Identify system and process inefficiencies between SAP Warehouse Management System, Order Intake and Pick Paths (FIFO Methodology).

Indianapolis, In, Us

Led global, cross-functional projects to enable new product launch and improvements to the supply chain. Defined, executed and maintained the project plan, project timeline and control plan. Captured and communicated project costs and benefits; expected and actual. Established and managed expectations throughout the life of the project with key stakeholders. • Utilized project management methodology to define team member roles, manage stakeholder expectations, monitor project activities, define user requirements and ensure deliverables were met in a timely and accurate manner.• Managed Insect Management and Specialty Herbicide Crop Protection portfolios, which included 10 active ingredients and more than 75 formulations and finished goods across the globe.• Developed Sourcing Request SharePoint and Training, which led to a reduction in sourcing requests and updates by more than 80%.• Generated $500K in EBIT savings per year with identification and implementation of improvement projects. • Strengthened sales in key market by 10MM with completion of new plant creation project. • Developed custom dashboards and reporting metrics for European business unit using Tableau and Microsoft Excel.• Coordinated and monitored project activities of team members to ensure that all deliverables were completed on-time, within budget and met project scope and objectives.• Utilized knowledge of Information Systems, Information Technology and Project Management tools to provide advanced skills, competency and professionalism in business consulting, analysis and improvement of new and existing systems and processes.• Created and maintained project plans, project documentation and stakeholder communications as defined by the M&ISC project management process.

Indianapolis, In, Us

Utilized Project Management methodology to maximize business value and growth through improvements in supply chain costs, capital investment, asset utilization, productivity and quality. Optimized or led the development of work processes, business rules and established metrics in the areas of forecasting / demand planning, production planning, inventory management, order fulfillment and S&OP (Sales & Operations Planning) process. • Identified improvement opportunities and managed projects with cross-functional teams through all processes of the project management life cycle, including Initiation, Planning, Execution and Closing.• Completed Cotton Minimum Rework Quantity project providing recommendations for a sustainable go-forward strategy for return and carry-over seed in Phytogen business.• Improvement Focal Point for Southern Cone region that created $2MM in cost savings.• Improved On-Time Delivery via tracking and root cause analysis of defects reported via end-to-end OTC (Order to Cash) business metrics.• Reduced freight and handling costs for Alfalfa business by optimizing seed allocation and production via shipping locations.• Collaborated with project team members including Commercial unit, field scientists, business analysts, end users and developers to implement new systems and improve existing processes.

Indianapolis, In, Us

Provided technological solutions to internal customers in Operations, Manufacturing and Field Science, generating value which allowed for increased production of products to external customers. • Collaborated with Production Research leadership to develop Global Production Research Toolkit using Microsoft SharePoint, creating a comprehensive collaborative, centralized resource.• Developed Global Document Management System Operating Discipline for Seeds Tech Center.• Improved creation and maintenance of global material ID (GMID) codes by implementing new application console.• Led implementation of Global Handheld Project for North America region, increasing access and protection of critical field test data. • Documented business processes, provided review, analysis and evaluation of systems using business requirements, workflow diagrams and process mapping. • Utilized knowledge project management tools, information systems and information technology to support improvement of existing systems and the integration of new systems according to internal and external customer needs.

Indianapolis, In, Us

Managed incentive based marketing program payment process for distributor, retailer and end user accounts across the North America Crop Protection, Specialties and Seeds markets. Worked closely with Business Services, Program Managers and Marketing Specialists to ensure the accuracy of data and the interpretation of program rules. Ensured financial control, audit and metrics requirements via adherence to all Sarbanes-Oxley requirements.• Managed $125MM in payments for Canada based programs for the 2011-2012 Market Year.• Increased early and on-time payment delivery to key customer accounts.• Enhanced efficiency of Voucher Approval by creating electronic workflow process. • Achieved productivity increases by standardizing database and query tools in Microsoft SharePoint, Excel and Access applications.

Indianapolis, In, Us

Managed Invoicing and Account Receivables for all Authorized Operators in East and West Coast districts. Responsible for collection of delinquent account balances, discrepancy resolution and the complete facilitation of customer account activity. Utilized standard accounting practices in the resolution of invoicing discrepancy, offsetting of debits and credits, and write-off adjustments. Worked closely with Account Representatives, Commercial Business Unit, Information Systems and Credit Financial Services to ensure customer satisfaction using mature judgment and swift action to form strong, lasting business relationships.• Created spreadsheet and work processing reports detailing account payment and invoicing history for internal and external use.• Trained new employees and contractors to become proficient at updating account information, invoice reconciliation and management of less strategic accounts.

Provided system maintenance and new development of the Hamilton County Court Management Systems, including the Common Pleas and Municipal Criminal and Civil Courts. Worked extensively with County Clerk Department and court appointed contractors to ensure customer specification were met and exceeded. Designed, developed and enhanced general information, query and report screens using 4-GL application development tools. Programmer on a team responsible for the development of a multi-million dollar custom Court Management System for the Supreme Court of Ohio.

Responsible for the application development of a complete Letter Tracking System which greatly increased the proficiency and complaint resolution time for the Customer Service Department. Consulted with Project Managers to analyze, revise and perform Year 2K stress testing on systems for the Aircraft Operations department.