Christopher Lorentz Email & Phone Number

Palm Bay, Fl, Us

Palm Bay, Florida, United States

Helping homeowners smile by making the reroofing project as easy and painless as possible

Helping customers customize their CRM and document solutions

Minnetonka Beach, Minnesota

Managed the application and membership renewal processes and oversaw theday to day plant operations at our facility

Assisting customers by providing inventory management and product support

Mound, Mn

Grew customer relationships by providing full service insurance solutions

Waconia, Minnesota

Duties Include:- Manage Customer Experience from Signed Deal to Closed Project- Maintain Accurate Customer Information in ConnectWise- Schedule and lead Project Conference Calls- Manage Analyst Calendars- Develop and Maintain Reporting Criteria- Other Duties As NeededAchievements- Average Project Delivered at 95% to Budget Goal (2015)- Developed New Reporting Metrics around Analyst Capacity and Time Utilization (2015)- Managed an Analyst Team Working at a Capacity of 91% (2015)- Delivered an Analyst Team with 80% Utilized Time (Focus on Customer and Sales Efforts) (2015)- Managed an average of 50 projects at a time in various stages of project life cycle (2015)- ConnectWise University Graduate (12/2015)

Greater Minneapolis-St. Paul Area

Duties Include:- Maintain Current Customer Relationships- Expand Customer Contacts within Customer Relationships- Develop New Customer Relationships- Provide Cost Savings Solutions- Manage Customer Information in CRM tool- Meet with Customers Face to Face 5/days a week.- Other Duties as NecessaryAchievements Include:- Provided Account Level Growth of 15.87% Annually (2011-2014)- Top 8% in Sales Growth (2014)- Richardson Sales Excellence Trained (2011)- Managed a Customer Base of over 300 customers (2011-2014)- Successful Mentor and Trainer for New Hires (2013-2014)- Led SAP/CRM/Mobile Application Initiatives (2013-2014)

Greater Minneapolis-St. Paul Area

Duties Include:- Engage Customers within the Department- Provide Customers with Home Theater Solutions that Meet their Needs.- Colaborate with Teammates to Meet Company Sales Initiatives- Other Duties as NecessaryAchievements Include:- Top Sales Performer (2010)- Top Black Tie Protection (Extended Warranty) Add-on (2010)- Promotion from Part-Time to Full-Time (2011)

Cologne, Mn

Duties Include:- Work with Students One-on-One that needed Educational Assistance- Assist Teachers with Classroom Activities- Monitor Lunchroom/Recess/After-School Program- Other Duties as Necessary

Cottonwood, Mn

Duties Include:- Develop and Maintain Volunteer Teams- Manage Weekly Events such as AWANA, Junior High and Senior High Student Ministries- Connect with Students on a Daily Basis- Maintain Website- Regular Public Speaking Opportunities- Responsible for Maintaining Budgets with Integrity- Lead Team on Various Trips- Various Office DutiesAchievements Include:- Launch of New Jr. High Ministry (2009)- Led Teams to New Orleans (2009)- Managed Successful Local Events: Rise on the Road (2008) and Reggie Dabbs (2009)

Various

Duties Include:- Provide a Quality Work Environment- Oversee Projects to Improve Customer Experience- Process Weekly Performance Reports- Oversee Weekly Stock Orders- Develop and Maintain Weekly Schedule- Lead a Team in Executing Excellent Customer Service- Provide a Quality Work Environment- Other Duties as NeededAchievements Include:- Promotion from Shift Supervisor to Assistant Store Manager (2007)- Coffee Master (2006)- Promotion from Barista to Shift Supervisor (2004)- Various MUG Awards for Exceptional Customer Service

Master Of Divinity, Divinity/Ministry

Kern Scholar

B.A. In Christian Studies, Pastoral Emphasis

Cum Laude

Pastoral Studies/Counseling

Honors Program