Head of Digital Engineering for Consumer and Retail channel. Focused on growing mobile adoption, creating unified omni-channel experiences and improving customer relationships and outcomes.

IT Executive over Application Engineering team in charge of all application development and support of Amerisure businesses including SDLC, financial management of $20M/yr budget, staffing of 60 employees and 125+ contractors, strategy and roadmapping, DevOps enablement, agile adoption, application architecture and innovation (including intelligent automation, ML/AI, and IoT systems).IT Sponsor of core Policy, Billing and Claim modernization to Guidewire cloud, new product development, scaled agile delivery across 11+ work streams, improved software engineering practices and data migration/conversion. Responsible for all technical delivery and enablement. Oversight of $24M/yr budget.Technical Product Manager for Amerisure's AMERICORE centralized integration platform, backed by SnapLogic API Gateway and Integration Hub. Manage product adoption, education, and usage by 200+ engineers across multiple domains and companies. IT Liaison for Operational Execution Team (OET) which comprises VPs from across the lines of business charged with managing delivery of corporate initiatives through issue resolution and escalation, prioritizing new business capabilities, business case development, and planning strategic staffing, funding and execution. IT Liaison for Vision and Experience Team (VET) which owns Lean Portfolio Management for agile team execution, as well as User Experience research and Innovation for Amerisure's four top-level experience journeys.

Leader of delivery and support team for USAA Life company's new Policy Administration System, Accenture Life Insurance Platform (ALIP) across the entire SDLC including business plan/CBA, analysis, development, production implementation and legacy system retirement. Direct management over production system including availability (top 1% of apps), defect management (95% reduction in 12 months), infrastructure management and scalability. Delivery manager on entire Life Insurance enablement on ALIP platform including implementing SAFe scaled agile program, executive vision creation and buy-in, requirement/story development and backlog and IT engagement, prototyping, MVP and solutions delivery. Responsible for organization hiring and growth from 7 to 50+ people and department financials of $32M new development and $5M support year budgets.

As a Senior developer, my role now changes from consuming and learning the systems and technologies to creating, sharing, and teaching others how our systems work together, design patterns, risk mitigation, Agile techniques, and more.

Developed on, or worked with, most of USAA's iPhone and iPad App projects for the past 2 years. Major areas of focus include re-creating iPhone functionality on USAA's iPad App to maximize the additional screen-real estate; hand-crafting "signature" (high quality, highly visual, highly engaging) experiences shared between the iPhone and iPad Apps.

Mentor new employees, interns, and 3rd party contractors. Provide estimates, prototypes and proofs of concept for new projects. Responsible for leading and maturing the iOS platform to include standards and guidelines, coding practices, tooling, workflow, and more.

Server administrator, Level 3 customer support, and Availability POC for 40+ server deployment for SAP BusinessObjects XI and associated tools

In charge of server-side Infrastructure for large server deployment. Handled issue escalation, outages, scalability, upgrades, performance management, and integrating new tools (such as unstructured data and text mining).

Founding team member for digital and physical media consulting company. Lead all application development capabilities as well as contributed to prospect validation and sales pipeline management.

Founder of Hashtag Studios. A Mobile App + Game development shop in San Antonio, TX. We are exclusively consulting for an international GPS Navigation company.