Manage a team driving Customer Success

Driving Retention & Renewal Strategies for the businessManaging C-Level stakeholders

Responsible & Accountable for Regional Strategy on ensuring and driving our Partner's Success

Currently manage a portfolio of Enterprise & SME accounts in Malaysia. Ranging from the largest Telco, Finance & E-Commerce brands in the country. My main objective is to provide growth and expertise to the digital landscape of these industries - whilst maintaining a value-creation mindset.I currently lead a team of around 5 people with this objective in mind.I pay particular attention to the omni-channel customer journey from the initial acquisition phase all the way through to the… Show more Currently manage a portfolio of Enterprise & SME accounts in Malaysia. Ranging from the largest Telco, Finance & E-Commerce brands in the country. My main objective is to provide growth and expertise to the digital landscape of these industries - whilst maintaining a value-creation mindset.I currently lead a team of around 5 people with this objective in mind.I pay particular attention to the omni-channel customer journey from the initial acquisition phase all the way through to the loyalty loop enablement.GMP helps digital marketers drive growth across the funnel, from Acquisition to Activation, Retention and Revenue. Leveraging real-time predictive segmentation powered by deep Artificial Intelligence and Machine Learning capabilities, GMP empowers marketers to deliver personalized journeys across web, mobile web, mobile apps and ad channels. Built on a unified data layer, GMP is easy to implement and simple to use, avoiding the need for complex integrations and dependency on IT teams. Insider simplifies the life of digital marketers and helps them drive growth for their brands, with zero marketing waste.Insider is a technology company with offices in London, Singapore, Tokyo, Dubai, Moscow, Spain, Finland, Warsaw, Kuala Lumpur, Jakarta, Istanbul, Kiev, Sydney, Seoul, Ho Chi Minh City, Bangkok, Hong Kong and Taipei. Insider was listed as one of the 100 Hottest Startups by WIRED Magazine and won Red Herring Top 100 Europe in 2017. Crunchbase has recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top three women CEOs outside of the US.Helping world’s leading brands grow beyond the speed of customer expectations, Insider is trusted by over 300 businesses across various industries including UNIQLO, Singapore Airlines, Tokopedia, Virgin, New Balance, Nissan, Huawei, Samsung, Orange, Puma, Ticketmaster, Newsweek, Air Arabia, Media Markt, AVIS, Allianz, BBVA, Dominos, McDonald’s, Avon and CNN. Show less

Kantar Media (Part of the WPP Group) is a leading business information group. We monitor, analyse and draw insight from mainstream and social media to assist organisations understand the most important trends and influences that impact on their current and future business.Responsible for selling a SaaS platform as well as bespoke media analysis to key stakeholders across many different industries. Focusing on New Business as well as a few up-sell opportunities.Our combination of… Show more Kantar Media (Part of the WPP Group) is a leading business information group. We monitor, analyse and draw insight from mainstream and social media to assist organisations understand the most important trends and influences that impact on their current and future business.Responsible for selling a SaaS platform as well as bespoke media analysis to key stakeholders across many different industries. Focusing on New Business as well as a few up-sell opportunities.Our combination of technology and expertise ensures that our clients identify what matters within an increasingly complex and diverse media landscape.We are based in the City and retained by over 5,000 clients including HSBC, BHP Biliton, Barclays, Deloitte, Bell Pottinger, Vodafone, SAB Miller, KPMG, UNICEF UK, to name a few. Kantar Media are the official partner of both the Chartered Institute of Public Relations and the Public Relations Consultants Association.Responsibilities:- 360 Sales Cycle - Prospecting through to Close.- Sales & Negotiation Skills: Spin, Seven V, Challenger Sale.- Forecasting Monthly targets- CRM Skills: Salesforce.- Selected for a Development Program for a select 25 people in the UK.- Leading a team of 6 salespeople- Selling a SaaS platform as well as Human Driven Analysis Show less

- Responsible for generating revenue on a portfolio of business conferences- Market Research - Identify the key commercial players industries - specifically the Healthcare & Life Sciences space- Management of sales process with executive-level stakeholders

- Lead a team of 25 people- Responsible for operations of AIESEC Edinburgh:- Creating a business plan and implementing it successfully.- Managing the finances for AIESEC Edinburgh- Being part of the finance committee for AIESEC UK - creating afinancial model for all business units of AIESEC UK.- Close interaction and relationship building with the University andalumni.- Most Improved Committee UK 2013 • Best Outgoing Exchange UK 2013

B2C sales involving a range of products