Christopher A. Magan Email & Phone Number

Palm Springs, California, United States

Christopher Magan Consulting (www.maganconsulting.com) is a California-based training provider whose engaging, research-driven workshops have helped thousands of managers and employees improve their performance, knowledge, and confidence. Our specific focus is building manager/supervisory capability as well as developing employees in key business areas such as productivity, engagement, credibility, influence, communication, change management, and more. We have designed, developed, and delivered many different types of high-impact learning solutions for our clients, including one-hour webinars, half-day in-person classes, two-day intensive workshops and 10-session certificate programs. We are proud of, and grateful for, our excellent record of client satisfaction and repeat business.

San Francisco Bay Area

Owner of manager development for this high-end retailer of over 25,000 employees. Designed, developed and delivered a new and innovative 12-month manager development program comprised of 16 modules in areas that inspire both the BRAIN (performance management; compensation; delegating; change management; employment law; recruiting excellence; etc.) and the HEART (developing employees; giving effective feedback & recognition; communicating effectively; coaching; engaging & retaining employees; managing conflict; etc.). Modules were 'homegrown' to reflect the mission, values and culture of the organization. Participants completed a mid-program touchbase, a final 'capstone' project and a knowledge assessment before graduating. In its first 12 months, over 150 managers and directors participated in the program that received consistently outstanding feedback from participants and senior leadership. [See program testimonials in the Recommendations section of this LinkedIn profile.]

Managed human capital processes and initiatives (learning & development, talent management & succession planning, change management, employee engagement) for global subsidiary of 4,000 employees before being promoted to Center of Excellence Leader for the entire firm's 50,000 employees. [In this LinkedIn profile, see the video snippet of an HR keynote speech to the company's top 500 leaders from around the world.]

Oakland, Ca

Promoted six grade-levels in 13-year period. Key roles include: > HR Manager - Training & Development (2006 - 2008) and Senior Consultant (2004 - 2006)> HR Senior Consultant - Organization Development (2000 – 2004)> IT Manager - Computer Training (1997 – 2000)Managing member of Clorox's Human Resources Development and IT Training teams, responsible for developing effective learning and development solutions that built capability and engagement in the corporate employee population. Sample achievements include:> Owner and co-designer of the company’s “Manager Certification” program that included a formal assessment of coaching skills and performance management knowledge for over 900 global managers; a significant number of participants reported demonstrable increases in manager confidence and capability upon receiving certification> Co-owner and designer of corporate university “leadership pipeline” programs designed for new people managers and high-potential individual contributors> Sole designer of two CEO-sponsored “new corporate strategy” training programs that successfully helped align all employees with the company’s fortified goals and profitability focus; resulted in statistically-significant gains in employee engagement/intent-to-stay metrics > As HR compliance training owner, maintained a 98% completion rate for U.S. employees> Developed and managed innovative job rotation and mentorship programs for IT employees> Owner of the performance management process for all U.S. corporate employees> Designed training classes on all standard desktop applications; delivered hundreds of Microsoft Word, Excel, PowerPoint and Access workshops.

Customer service owner for three major retailers in the Midwest US, including Meijer, Venture and Shopko.

B.A., Psychology, Cum Laude

Activities and Societies: Psi Chi Honor Society 1985-7; President, McMahon Hall 1986-7

Certificate (210 Hours Of Instruction) With Honors, Training & Hr Development

Certificate (80 Hours Of Instruction), Principles & Practices Of Organization Development

High School Diploma