Chris Mai Email & Phone Number

New York, United States

Chair: Branding, Membership, Information TechnologyKey Achievements:➢ Crafted and directed technology transformation strategy to increase efficiency and effectiveness of a lean office staff of 4 that oversees an operating budget of over $2MM.➢ Developed a rebranding strategy and implemented for the entire organization and its subsidiary programs and entities. Rollout included a partnership with local county DOT significant public infrastructure upgrade of installing previously non-existent intersection walk signs to maximize emergency services navigation.➢ Orchestrated and overhauled full database cleanup to minimize record duplication requiring over 5,000 manual reviews of duplicate member records within 1 year.As a 1 of 15 community-elected board member, Fire Island Pines Property Owners’ Association (FIPPOA) was incorporated in 1953 to assume responsibility for the community’s property and serves as a quasi-government entity to oversee a broad swath of activities on behalf of the broader community in our hamlet consisting of approximately 750 property owners, more than 10,000 visitors and renters. Through the years, the association’s role has expanded to become the recognized local government representing the interests of Fire Island Pines with federal, state, Suffolk County, and Town of Brookhaven officials and agencies.The Pines Foundation (TPF) raises critical funds for our local Pines programs and projects that make our community thrive. In addition, TPF provides grants to our long-time beneficiaries - Stonewall Community Foundation and Seashore Defense Fund.

Us

My key achievements:➢ Global expansion efforts where, as Chief of Staff, I played a pivotal role in scaling the enterprise IT Product Design organization by 150% in just five years to 160 spread across 8 global hubs. I am proud to have achieved a 50/50 gender diversity split, encompassing 20 “Tribes” and over 50 Product Squads.➢ Process improvement and innovation: having piloted, and implemented a new recruiting interview procedure that reduced candidate engagement wait time by 200%, resulting in a 3x increase in tech hiring and a global hiring cadence of 30 hires per month. ➢ Effective vendor management: successfully handling relationships with three talent vendors and their 15 contracted colleagues, ensuring 100% on-time invoice and payroll remittance. ➢ Flexibility with Abiguity: Product owner for five third-party infrastructure tools, overseeing product, technical, and information security, license, and vendor management, with a primary focus on Miro for firm-wide use.The Technology & Digital (T&D) team conceptualizes, designs, builds, and runs the technologies used by thousands of colleagues across the globe every day, enabling the firm to deliver exponential impact. Our diverse and inclusive community of technologists innovate products, experiences, platforms, and services for our proprietary knowledge management solutions, global data and analytics offerings, artificial intelligence and machine learning applications, hybrid cloud ecosystems, sophisticated cyber and digital workplace capabilities, and more.

Los Angeles, Ca, Us

InsideOut is a leadership community custom-built for senior leaders of in-house design, creative and experience teams at high-profile brands. Our small format roundtables provide space to connect, collaborate and generate new ways to move business forward, faster.

New York, Ny, Us

The Chief of Staff Network is the authoritative community for accomplished Chiefs of Staff who want to empower their principals and teams through professional development, tactical resources, and access to a trusted peer community.

Palo Alto, Ca, Us

Enjoy is a technology-powered platform reinventing “Commerce at Home” to bring the best of the store directly to customers. Enjoy operates a Smart Last Mile™ solution, which includes a network of Mobile Stores with significant inventory and trained Experts that bring greater speed, convenience and personalized experiences to customers. Co-founded by Apple retail strategist Ron Johnson, Enjoy has pioneered a new retail channel that can do everything that a traditional retail experience offers, but better. Enjoy has formed multi-year partnerships with the world’s leading consumer brands to bring the products, services and subscriptions that customers love through the door of their homes with superior comfort and convenience.

Palo Alto, Ca, Us

New York, Us

HotelsByDay provides hourly daytime spaces with all the amenities of an elegant hotel: you can relax, recharge & be productive anywhere.

Cupertino, California, Us

Engaged, developed and maintained relationships at all levels, including store teams, Market Leaders & Directors to understand and leverage Visual Merchandising as a tool to impact overall business results.

Cupertino, California, Us

New York, Ny, Us

Columbia, Maryland, Us

Columbia, Maryland, Us

Los Angeles, Ca, Us

Gay Games VII in Chicago at Soldier Field, brought LGBT athletes and cultural participants together from around the world and highlighted Chicago’s support for the LGBT communities. With 12,000 athletes in attendance and an estimated 50,000 supporters watching, Gay Games VII stands, in the words of Mayor Richard M. Daley, as “a unique achievement of far-reaching and historical importance having an impact on Chicago’s LGBT community and the City of Chicago.”

Montréal, Québec, Ca

Cirque Du Soleil's expansion into "themed experiences" and piloted new technologies that would be utilized in future resident shows.Bar at the Edge of the Earth, was a new world created exclusively for Celebrity Cruises by Cirque du Soleil materialized on select Celebrity ships, helping Celebrity further redefine premium cruising and onboard entertainment.

Master Of Business Administration - Mba Candidate

Certificate, User Experience Design Immersive

Bachelor Of Fine Arts (Bfa)

Professional Certificate, Integrated Communications

Education record