Chris Massi Email and Phone Number
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Chris Massi is a Technical Project Manager at Bank of America at Bank of America. He possess expertise in vendor management, program management, process improvement, analysis, itil and 16 more skills. Colleagues describe him as "I have had the privilege to work with Chris on several projects during our time together at Synchronoss Technologies. Chris frequently displayed his talents in bringing many diverse team members and talents together to effectively manage his programs to ensure on time delivery. He displayed the type of attitude that put our external customers at ease on the plan for the project and instilled confidence in the team. He also shows the ability to get down to the technical details with the developers to understand the impacts of the dependencies on the team and ensure he was able to manage towards clearing any obstacles. I would welcome the opportunity to work with Chris again in the future and highly recommend him as a top quality talent.", "I helped hire Chris Massi at Synchronoss, and then brought him onto my team for multiple very successful projects. Chris is a "get it done" guy, with exceptional client management skills that lead to a high level of trust from his customers. He also knows when he can trust those he depends on, and is able to quickly adapt to changing circumstances. His work ethic and drive set the tone for those who report into him (even in a matrix based org), and ultimately help them deliver beyond the sum of their parts. Chris' leadership is an asset to any project, regardless of discipline.", and "Chris is a customer-focused individual that constantly scrutinized the details. His ability to analyze and solve problems led to the success of the operation and his department."
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Technical Project ManagerBank Of America Mar 2016 - PresentCharlotte, Nc, UsThe TPM is a technical project manager that is responsible for coordinating all Technology requirements and deliverables within the project/program and may do this for several projects at once. TPM's work closely with project sponsors to understand their requirements, seeking additional detail or clarification as needed, and ensuring the technology teams review and understand the requirement and timeline expectations. -
Sr. Technical Projedt ManagerBank Of America Feb 2016 - Dec 2016Charlotte, Nc, UsThe TPM is a technical project manager that is responsible for coordinating all Technology requirements and deliverables within the project/program and may do this for several projects at once. TPM's work closely with project sponsors to understand their requirements, seeking additional detail or clarification as needed, and ensuring the technology teams review and understand the requirement and timeline expectations. -
Sr. Project ManagerSynchronoss Technologies Feb 2010 - Apr 2015Bridgewater, Nj, UsWorked directly with clients to solve strategic business problems. Built and nurtured client relationships across various programs and technologies, working with an average annual budget of $5M.- Key developer of the TWC wireless program; led Program team to deliver multiple successful releases for client, bringing STI over $4M in revenue in 2014.- Developed reputation with clients as a consultant, strategist, and problem solver that delivers results.- Working with clients to understand their business, organizational structure and culture, furthering mutually beneficial opportunities.- Consulting with clients regularly on business strategy and process improvement.- Representing STI’s business model, value proposition, and capabilities to the client.- Communication of account status to clients; responsible for client satisfaction. -
Manager, Hub Support Services Solution SupportDhl Jan 2005 - Jan 2010Bonn, DeRecruited to lead multiple IT teams in providing support for high-volume automated postal system technologies. High pressure to resolve systems issues quickly to avoid costly shipping delays. Tasked with multiple projects, including process reengineering, testing, and release management. Led team performance improvement via better documentation and ticket creation, resulting in near-perfect SLA adherence. Streamlined processes to improve consistency and reduce errors, eliminating redundancy and moving selected processes to ITSM standards. Established telecommunications, servers, and desktop hardware in stations across the country; projects included full station moves to new site construction, working with budgets of $25-$900K. Led IT team through the PCI Compliance process; aligning global servers, network appliances and corporate policies with credit card security standards. -
Infrastructure Analyst IiTaylormade-Adidas Golf Company 2002 - 2005Carlsbad, California, UsSupervised technical support help desk team in resolving issues; including adding network printers, activating switch ports, imaging of new computers and servers, and transferring of client information to new computers. Utilized Altiris application metering to determine license compliance for all major applications. Reclaimed and redistributed $50,000 in software licensing. Managed global XP client desktop deployment and migration project with no business downtime. Acted as technical project lead to integrate incident and change management procedures with ITSM practices.
Chris Massi Skills
Chris Massi Education Details
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University Of California, Riverside - A. Gary Anderson Graduate School Of Management
Frequently Asked Questions about Chris Massi
What company does Chris Massi work for?
Chris Massi works for Bank Of America
What is Chris Massi's role at the current company?
Chris Massi's current role is Technical Project Manager at Bank of America.
What is Chris Massi's email address?
Chris Massi's email address is cj****@****ail.com
What is Chris Massi's direct phone number?
Chris Massi's direct phone number is +161046*****
What schools did Chris Massi attend?
Chris Massi attended University Of California, Riverside - A. Gary Anderson Graduate School Of Management.
What skills is Chris Massi known for?
Chris Massi has skills like Vendor Management, Program Management, Process Improvement, Analysis, Itil, Technical Support, Sdlc, Business Analysis, It Management, Business Process Improvement, Software Project Management, Visio.
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