Responsible for IT & Physical security including PCI and IRS 4812 compliance standards.

Responsible for Global IT Stage Gate Review process that eliminated 100% of Capital Project write-offs. Coaching and mentoring of project managers has led to improvement in project delivery and Stage Gate Review pass rates for capital projects has increased from 32% in 2013 to 66% in 2015.Portfolio owner and program management of ~50 cost out programs that have reduced IT run rate costs over 50M dollars since 2011.Responsible for IT Capital and IT Security Portfolios that have increased efficient usage of capital each year from a low of 50% utilization to 96% as of 2014 with an annual IT capital responsibility of ~50M.Direct experience governing and managing large scale enterprise programs such as: ERP implementations (SAP, QAD, Oracle), financial systems implementations (PeopleSoft 7.5 & 8.9, Oracle 11 & 12), data warehouse upgrades, migrations, and implementations, supply chain and MES solutions, telephony expense programs, application maintenance outsourcing, data loss prevention.Developed process improvements for IT Capital funding which have decreased time to launch of projects from three months to one week.

Implemented end-to-end PMO processes, tools, templates, to increase the effective usage of capital and improve delivery of IT capital projects.Stage Gate Review pass rates increased from 25% to 32% after the first year.Rolled out company wide project artifact storage and retrieval system and standards, enabling a library of reusable assets and best practice examples for all projects across the organization.Program Manager for implementation Clarity PPM solution for IT and R&D organizations. Implemented comprehensive business sponsor sign-off process at each stage in the project lifecycle that has increased sponsor acceptance and satisfaction of IT projects.Trained over 70 project managers for PMP certification preparation, requirements gathering, needs analysis, business case development, project scheduling, risk management, and Clarity PPM usage.

Strategic Consultant responsible for North American strategy and business analysis supporting merger, acquisition, and divestiture activity, reporting, and due diligence across retail banking, credit card, global banking and markets, and global private banking.Management of divestiture activities for the sale of 200 branch banks and associated human capital, physical assets, and intellectual property totaling 1 billion dollars, finished on time and under budget.Program Management for the sale of the credit card division including human capital, physical assets and intellectual property totaling 31 billion dollars.Department Manager of the development team for the Global Demand Management infrastructure, tools, and process including; project prioritization engine, capacity planning algorithms, and workforce planning modules, and global portfolio management and workforce planning for L&D, IT and HR.Responsible for facilitating and reporting on the Global HR annual operating planning process with budget responsibility for 1 billion dollars globally.Identified and executed programs that led to the savings of ~200 million dollars in the 2010 Global Annual Operating Plan.Program for implementation of North American Human Resources enterprise project management billable time entry and project management system (Clarity) across HR Program Manager responsible for rolling out the Demand Management tools and process globally within HR and the HTS Solution Center (IT).Program manager for the development and launch of Human Capital Planning in North America, responsibilities included; process, systems, and documentation build out, as well as consultative demonstrations, and analytics that has led to a 50% reduction in labor costs across the organization globally.Successfully implemented an in house solution to transform L&D to a paperless curriculum for all training classes.Management of a virtual team operating globally.

Served as an IT, business management, business process, sales and call center consultant for Microsoft, Qwest Communications, McLeod USA, Cigna, HP, Wells Fargo, and Unisys.Managing partner of operations including; consulting, marketing, sales, purchasing, finance/accounting, human resources, IT, inventory and facilities for two sub chapter S companies with 3 locations.Responsible for a consulting and training staff of 26 that provide training, outsourced IT, consulting, network and systems administration, security and software development and implementation for Microsoft, G&R Controls, Cigna, Dakota Performance Solutions, and The Telemarketing Institute.Implemented operational processes and best practices that resulted in 35 percent reduction in operating costs, and sales growth of over 300 percent in four years.

Management responsibility for 30 employees covering 10 districts and 3 regions of Microsoft’s Sales and Lead Generation teams.Featured Presenter for the impact of direct sales model to all high priority Compaq Authorized Resellers in the Midwest, and also to VP of SMB Sales and Midwest SMB Sales Manager.Successfully implemented Siebel CRM sales, customer service, and compliance staff.Business Development and Sales Operations Consulting for Microsoft, HP/Compaq, and McLeod USA.Responsible for inbound and outbound teams that generated 90 million dollars for Microsoft.Awarded Microsoft's "Best Practice" award at Microsoft's Global Sales Conference of 2001Sold, delivered, responsible for more than 4 million dollars in consulting services to Microsoft.Delivered operations and sales programs to clients such as Qwest Communications, McLeod USA, Compaq Computer Corporation, the Frontline Partnership of Compaq and Microsoft, Raxco Software, and Edge Technologies