Who is Chris Bacon? Overview
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Chris Bacon is listed as Chief Operating Officer at Openly, based in Boston, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Chris Bacon.
Chris Bacon previously worked as Chief Customer Officer at Openly and VP, Agent Engagement at Openly. Chris Bacon holds Masters Degree, Business Administration from University Of Southern Maine - School Of Business.
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Openly
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Profile bio
About Chris Bacon
Global P&C Insurance executive with over 18 years experience creating & leading teams across the US, Europe, Latin America & Asia. The track record of delivering results has been accomplished through strong leader development, data driven decision making and driving a culture of continuous improvement.
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Chris Bacon's current company
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15 roles
Chris Bacon work experience
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Chief Operating Officer
CurrentLead the insurance operations teams that include:- Sales & Business Development- Customer Experience- Claims- Marketing- Underwriting, Billing & Shared Services- People & Culture
May 2020 - Present
Chief Customer Officer
Led the operational launch of Openly in October 2019. Ensured all critical processes and staffing were in place prior to the launch. Led the claims org, customer experience org and underwriting & billing orgs post launch
Jun 2019 - May 2020
Vp, Agent Engagement
First operational hire for Openly. Primary responsibility was to acquire agency appointment commitments prior to the launch of the company. Secondary responsibilities included designing all operational processes for payment collection, claims handling, post policy issuance support, agent questions and underwriting and policy contract language.
Aug 2018 - Jun 2019
Vp & Head Of Gcm East | West Claims Excellence
Lead a team of 16 claims experts dedicated to designing and implementing a new global claims operational strategy. Partnering with C-Level executives across the 16 operations in Latin America, Europe and Asia along with industry leading consulting partners, the team designed a new global operating model focused on consistency and leveraging common process.
Sep 2016 - Aug 2018
Avp & Managing Director, Global Claims Center Of Excellence
Partnering with C-level executives in 18 global operations across Latin America, Europe and Asia, led a team of eight deployment consultants tasked with improving claims operational results. The team focused on leveraging design thinking, structured problem solving and robust claims expertise to address complex operational challenges to local.
Apr 2015 - Sep 2016
Avp & Sr. Director, Advanced Analytics
Lead a team of 50+ analysts and leaders focused on providing complex analytical support to an omni-channel Sales & Service executive leadership team. The teams identified key opportunities that drove material improvements in sales results and overall efficiency. Internally, the team focused on identifying and implementing automation and more robust.
May 2014 - Mar 2015
Director, Field Sales And Customer Service Analytics
Manage a team of 27 analysts and 4 managers responsible for strategic and operational sales and customer service analytics and annual planning and budgeting for the local personal insurance sales and service operations team. The team develops and executes a variety of strategic initiatives that increase cost efficiency and sales growth opportunities.
Aug 2012 - May 2014
Zone Director Of Operations
Manage a team of three analysts that provide analytical support to eight area managers and zone vice president. Oversees real estate transactions, annual planning process and day to day operations of sales organization with 1100+ employees.
Aug 2011 - Aug 2012
Manager, Product Analysis
Manage a team of state analysts for a top 10 personal property and casualty insurance firm. The team is responsible for all pricing, product and compliance issues/improvements.
Jun 2009 - Aug 2011
Product & Regional Operations Analyst Roles
I am responsible for establishing rates and prices for the property and casualty lines of insurance for the personal markets. I also handle underwriting guidelines and establishing rating program enhancements.
Apr 2006 - Jun 2009
Financial Adviser & Registered Client Associate
Jun 2004 - Jan 2006
Staff Accountant
Feb 2003 - Jun 2004
Research Analyst
Supported large and small client investment portfolios with recommended investment options across equity and fixed income opportunities. Identified portfolio rebalancing opportunities and built client proposals for new business and client update meetings.
Apr 2002 - Jan 2003
401K Plan Specialist
Supported 401k plan administration for large global client. Handled transaction postings and reconciliations. Completed customer support and complaint handling.
May 2001 - Apr 2002
2 education records
Chris Bacon education
Masters Degree, Business Administration
University Of Southern Maine - School Of Business
Bachelors Of Art, Financial Economics
Saint Anselm College
FAQ
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What company does Chris Bacon work for?
Chris Bacon works for Openly.
What is Chris Bacon's role at Openly?
Chris Bacon is listed as Chief Operating Officer at Openly.
Where is Chris Bacon based?
Chris Bacon is based in Boston, Massachusetts, United States while working with Openly.
What companies has Chris Bacon worked for?
Chris Bacon has worked for Openly, Liberty Mutual Insurance, Merrill Lynch, Patriot Insurance, and Old Port Advisors.
How can I contact Chris Bacon?
You can use AeroLeads to view verified contact signals for Chris Bacon at Openly, including work email, phone, and LinkedIn data when available.
What schools did Chris Bacon attend?
Chris Bacon holds Masters Degree, Business Administration from University Of Southern Maine - School Of Business.
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