Chris Mills Email & Phone Number

Tempe, Az, Us

Implemented a culture of collaboration and mutual accountability. Eliminated fear of failure, built trust to allow for teams to mature and grow because they have a clear understanding of business priorities and needs. Restructured loosely organized and disparate technical teams into value driven workstreams. Teams improved success of value delivery by focusing on a well organized roadmap, with structured backlogs and timeboxed two-week sprints. Delivered on remediation of audit and regulatory findings. Coordinated staff to work across lines of business to triage process and integration technical debt. Streamlined process governance to remove unnecessary obstacles to deliver business value faster. Delivered on enterprise risk reduction using “shift left” of security and vulnerability scanning in development pipelines. Development teams identified threats earlier in the development lifecycle. Reduced costs by >$500k YoY through consolidation of services, decommissioning of unused infrastructure, and renegotiation of vendor contracts to better align to the demands of the enterprise and technology roadmaps. Improved stability of DevOps platform services >90% through improved monitoring, platform testing, service integrations, and capacity management. Implemented a federated approach to DevOps innovation by empowering development teams to own and contribute to DevOps enterprise tooling, increasing velocity of delivery for features, and bug fixes within DevOps platforms and tools. Led the strategic planning, upgrade and implementation of foundational configuration management tooling. Led initiatives to implement credentials management, continuous deployment, and continuous remediation leveraging Ansible.

Tempe, Arizona, Us

Tempe, Arizona, Us

Established the Service Reliability Engineering (SRE) team at Limelight and built high a performing team of 12 engineers responsible for the stability, security, and availability of core Limelight product services.- Mentored SRE teams in identifying core Service Level Indicators (SLI's) as well as Service Level Objectives (SLO's) in order to objectively measure the health of platform services- Coached teams in analyzing all aspects of existing product infrastructure and configuration; recommended, as well as implemented, performance improvements that increased platform throughput, scalability and reliability. - Led cultural shift away from reactionary issue mitigation to anticipating issues and acting proactively resolve problems before impacting end users.- Reduced operational toil for customer support and Tier 3 engineering teams using improved monitoring, runbooks and automation; reduction in customer incident resolution time up to 30%- Led Operations initiative with software engineering development management to establish effective and low-impact software release paradigms which increase release velocity by 340% and attributed to a 50% decrease customer reported incidents, - Led Operations initiative to reduce toil, increase productivity, increase release velocity through use of safe automated software deployment and automated SLI measurement.- Taught and coached management team in using SCRUM to improve project execution and resource planning- Ensured customer success and incident triage through use of on-call incident management as needed - Responsible for software license management and product license compliance - Determined objective measures for capacity management to meet increasing customer demand - Responsible for the successful execution of many multimillion dollar corporate initiatives that launch new products, optimized network performance, and improved business operations throughput.

Reston, Virginia, Us

Proposal and Business Development- Member of cross functional senior project team designated to develop technology frameworks, strategies, and cost estimates to win various multimillion dollar Department of Defense contracts- Collaborated with OEMs and third party software solution providers to develop innovative system architectures to meet customer needs- Identify horizontal markets and capabilities to integrate existing product lines to add value to customer offerings.Secure Handheld Android- Software development team manager in secure voice and data communications.- Leading teams of 6-10 SDE's utilizing Agile Scrum - Responsible for schedule development and cost estimation- Development of Android applications and kernel technologies- Automated test frameworks/suites for continuous integration and test of software- Responsible for evaluating and interviewing job candidates- Regularly demonstrate (sprint review) and present team progress to project leadership and C-level management- Agile Champion- TACLANE Multibook: Software development team manager secure virtualization and encryption technologies- Manage teams of 4-10 software development and test engineers to develop and integrate NSA certified encryption technology into a COTS laptop- Utilized Agile Scrum and Critical Chain Project Management (CCPM) to plan and track project progress. - Identified project bottlenecks and schedule risks. Reallocated resources to maintain progress in anticipation of stagnation and mitigated issues before problems escalated.- Led integration of COTS Dell laptop with Department of Defense grade SELinux-based product and NSA certified encryption module.- Responsible for schedule development and cost estimation- Responsible for evaluating team member performance, performing annual reviews, and interviewing prospective job candidates.

Fairfax, Va, Us

Mobile User Objective System (MUOS)- Led a team of 4 engineers to port the modem-over-IP protocol from a VxWorks-based VoIP phone to an object-oriented JTRS radio waveform.- Mitigated risk and schedule slip by developing and utilizing a software mock and simulation strategy resulting in on budget and on time delivery of software ahead of hardware delivery. The development strategy has since matured and has migrated to all parts of waveform software development and has been attributed to the program’s successful schedule execution with project savings in the millions of dollars.- Refactored source to isolate OS specific system functions into an abstracted library and included portable POSIX system calls and simulated protocol traffic on multiple platforms.- Led and participated in code reviews per CMMI Level 5- Led lean event to improve department software development processes

Fairfax, Va, Us

Sectera vIPer Secure VoIP Phone Technical Lead- Domain expert on IP protocols and stack development.- Led effort to incorporate optimized build system, improved build times and developer productivity by 75%- Developed and integrated call feature sets for both SIP and SCCP (Cisco) protocols.

Fairfax, Va, Us

Sectera Inline Network Encryptor - Implemented Dynamic Discovery per HAIPIS 3.0 specification- Designed and implemented SNMP management of INE device - Tested software release and implemented fixes- Participated in code reviews per CMMI process

Beverly Hills, California, Us

Interface development for Ticketmaster ticketing systems.

Mba, Business

Mse, Master'S Of Engineering

Bse, Computer Systems Engineering