Chris Knoth work email
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I'm a customer-obsessed Product Manager with a passion for building products that users love. I thrive in collaborative environments where I can connect directly with customers, uncover their needs, and translate those insights into delightful product experiences. My strengths lie in product discovery, qualitative and quantitative analysis, and developing strong product narratives that drive user engagement and retention.In my previous role at ButcherBox, I spearheaded the development of cooking content features that increased customer retention and engagement. This involved conducting weekly customer interviews to gather feedback and collaborating closely with the UX Design team to design and implement new features. I also led the development and implementation of a system for passively gathering user feedback, resulting in 30 weekly submissions that helped identify bugs and product trends. By collaborating closely with data science and marketing analysts, I was able to analyze experiment results and business metrics to drive a year-over-year increase in subscription acquisition. I'm also passionate about building strong relationships with stakeholders across the organization, including Engineering, UX Research, and Customer Support.I'm eager to join a mission-driven company in the health & wellness, food & beverage, education, or environmental sustainability space where I can contribute to a product that I truly believe in.
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Founder And CeoMilestonesSaint Paul, Mn, Us
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Product ManagerBest Buy Nov 2024 - PresentRichfield, Minnesota, UsZERO-PARTY DATA COLLECTIONI'm working on innovative ways to gather valuable customer insights directly, allowing us to better understand their needs and preferences. ENHANCE CONTINUOUS SHOPPINGI'm improving how customers engage with recently viewed and saved items, creating a seamless and intuitive shopping experience that drives engagement and conversion. PERSONALIZE THE RETAIL SHOPPING JOURNEYI'm collaborating with cross-functional teams, including our data science team, to develop and enhance features that personalize the shopping journey, improving user engagement and satisfaction. This includes utilizing applied machine learning models to maximize engagement and create a more tailored experience for each customer. -
Product ManagerButcherbox Jun 2022 - Jun 2024Boston, Massachusetts, UsCROSS-FUNCTIONAL LEADERSHIPLed a cross-functional team to develop a product roadmap for new subscriber acquisition, reducing dropoff from the signup funnel by 8% and increasing YoY subscription ratesCUSTOMER EMPATHYConducted weekly customer interviews and usability testing via prototypes on cooking content engagement to inform feature requirements and customer journey maps, increasing customer retention and OMMFEATURE PRIORITIZATIONCollaborated with stakeholders to prioritize product backlog for migrating the entire website to Shopify Remix, improving project delivery timelines and decreasing average site loading time by 36%RAPID EXPERIMENTATIONIterated on an MVP for bringing recipes to the ButcherBox website by successfully running experiments on how cooking content can impact AOVPRODUCT DESIGNChampioned product strategy, roadmap development and delivery of features across multiple software development teams by enhancing customer onboarding experiencesMEASUREMENT + OPTIMIZATIONSynthesized customer research, data analysis, design, and stakeholder feedback into detailed product requirements -
Senior Product StrategistKin + Carta Dec 2019 - Jun 2022London, England, GbVISION SETTINGOwn new product development from ideation, design, implementation, launch, and landing by actualizing strategy into roadmaps, executing on product planning, story-writing, prioritization, and leading product strategy decisions. Built out strategic roadmap based on customer feedback, analytics, and business requirements while executing on current pipeline of work with minimal ramp-up time.PRODUCT DESIGNChampion product strategy, roadmap development and delivery of features across multiple software development teams by enhancing customer onboarding experiences.CROSS-FUNCTIONAL LEADERSHIPManage cross-functional teams across business strategy, UX design, engineering, and QA to launch consumer FinTech product for Fortune 100 client. Prioritize business requirements into sprint backlogs through various Scrum ceremonies, leading daily standups, user story grooming, sprint planning, and sprint retrospectives to deliver a bi-weekly cadence of product releases.MEASUREMENT + OPTIMIZATIONFor a Financial Services company, I stepped in as Web Product Owner and increased account openings by 150% and achieved 92% of accounts funded at account opening all within in 3 months.MARKET RESEARCHSynthesize customer research, data analysis, design, and stakeholder feedback into detailed product requirements. -
Program Manager, Service & JusticeLoyola Academy Jun 2017 - Sep 2019Wilmette, Il, UsVISION SETTINGSet the vision for and launched a new social responsibility and tech symposium based on senior leadership's desire for experienced-based learning and students' need for healthier tech use, from high-level concept to roadmap and milestones. Awarded a 96% approval rating from all 1,400 students surveyed.PRODUCT DESIGNDeveloped and implemented program restructuring for student leadership counsel through qualitative research/user interviews. Led to 20% more leadership opportunities for students and increased student engagement. CROSS-FUNCTIONAL LEADERSHIPGathered technical and business requirements to build registration web app for 1,400 users. Collaborated with executive board and department chairpersons to deliver 45-speaker symposium on-time, laying the framework for future programs. Successfully registered 100% of attendees on time.MEASUREMENT + OPTIMIZATIONPresented envisioned structural changes and user stories to senior leadership, leading to digitized version of after-school volunteering program's CRM and 15% increase annually in student program involvement.MARKET RESEARCHAnalyzed 550 user surveys to identify top 3 desired future symposium themes and 5 major improvements to program. -
Coach, Boys' Ice Hockey & LacrosseLoyola Academy Feb 2018 - Aug 2019Wilmette, Il, UsCoached 25-member teams of widely varying ability, mentoring players and resolving conflicts to achieve 2018-19 JV Hockey State Runner Up -
CoachWinnetka Hockey Club Oct 2017 - Mar 2019I started as a coach for the 2017-18 Pee Wee NIHL #2 travel team before running private skills clinics for kids ages 5-12. These weekly clinics are attended by 5-15 players seeking improvement in their individual skating and stickhandling skills.
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Customer Success ManagerYelp Jan 2016 - Jul 2017San Francisco, Ca, UsPRODUCT DESIGNEmpathized with stakeholder pain points and conveyed product value in fast-paced environment; contributed to 78% client retention across the company. Produced detailed product specifications for clients' app & web ads, increasing monthly customer connections & conversions.CROSS-FUNCTIONAL LEADERSHIPCollaborated with management to create and lead innovative sales incentive program for 73-member department through systematic team building and performance metrics implementation, improving customer engagement and individuals’ KPI results.MEASUREMENT + OPTIMIZATIONConducted customer interviews to identify customer needs, analyzed site metrics and Nielsen survey data, iterated listing enhancements, and influenced stakeholder decisioning, growing annual company revenue by 11%. -
Public Policy FellowCuyahoga County Jun 2015 - Aug 2015Cleveland, Ohio, UsMARKET RESEARCHAnalyzed bike sharing models in competitive markets to identify project goals for upcoming RFPVISION SETTINGManaged the product lifecycle of new employee engagement initiative, producing 5 workshops and a community garden for the downtown headquarters, increasing 1,000 employees' awareness to the ease of access to sustainability practicesCROSS-FUNCTIONAL LEADERSHIPCollaborated with senior leadership & research team to publish first ever sustainability guide in the region for individual and municipal useMEASUREMENT + OPTIMIZATIONPresented personal recommendations to senior leadership at end of program, outlining SWOT analysis of newly-established department (4 months old) -
Head CoachDurham University Aug 2014 - May 2015Durham, England, Gb• British National Champions, achieved a program-best season record for all three teams• Managed team operations, including training & travel schedules and recruiting• Created practice drills and techniques to further the players growth -
Undergraduate Teaching AssistantBoston College Jan 2014 - May 2014Chestnut Hill, Ma, Us• Planned lessons twice weekly on such topics as the nature of learning, diversity, social justice, human sexuality, intimacy, addiction and career & professional discernment in a seminar of over 20 freshmen• Mentored students throughout their personal & social development -
Orientation LeaderBoston College, Office Of First Year Experience May 2013 - Sep 2013Chestnut Hill, Ma, Us• Facilitated discussions with diverse groups of college students about college culture and expectations• Advised groups of 12-18 incoming freshman over seven, 3-day sessions on academic requirements• Interacted with parents/administration on all aspects of institutional requirements and future plans for BC -
Product ConsultantSocial Entrepreneur Corps Jun 2012 - Aug 2012New York, Ny, Us• Conducted 293 in-person needs analyses & feasibility studies across DR’s eastern coast, presenting market research and product development recommendations to executive board, establishing new for-profit NGO’s development model in a new country.• Trained & evaluated 16 local entrepreneurs in Spanish on marketing & sales strategies for health & vision products, providing previously unavailable products to 174 beneficiaries and increasing local entrepreneurs’ economic opportunity. -
Retail Sales AssociateGali'S Florist And Garden Center May 2010 - Jun 2012• Organized nursery inventory, including shipments and storage organization• Delivered customer purchases• Trained new staff on maintenance and delivery tasks
Chris Knoth Skills
Chris Knoth Education Details
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Boston CollegeEconomics -
Durham UniversityAnthropology -
CodecademyData Science -
Northwestern UniversityDevelopment Economics And International Development -
St. Ignatius High SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Chris Knoth
What company does Chris Knoth work for?
Chris Knoth works for Milestones
What is Chris Knoth's role at the current company?
Chris Knoth's current role is Founder and CEO.
What is Chris Knoth's email address?
Chris Knoth's email address is ch****@****ail.com
What schools did Chris Knoth attend?
Chris Knoth attended Boston College, Durham University, Codecademy, Northwestern University, St. Ignatius High School.
What are some of Chris Knoth's interests?
Chris Knoth has interest in Children, Economic Empowerment, Education, Environment, Poverty Alleviation, Human Rights, Arts And Culture, Health.
What skills is Chris Knoth known for?
Chris Knoth has skills like Leadership, Economics, Spanish, Nonprofits, Public Speaking, Stata, Spss, Community Outreach, Powerpoint, Microsoft Excel, Research, Public Policy.
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