Christopher Levine Email & Phone Number

Austin, Texas, United States

• Consistently grows the business in my region by 13+% year-over-year by retaining 73+% of repeat customers and acquiring 25+% new business every year, all while remaining under-budget by at least $20 per customer• Maintains a regional customer NPS of 51+ (with more than 60% of customers as promoters) by coaching to and providing a beautiful customer experience from point of sale• Manages to and coaches on sales pipeline and movement, strategic business opportunities, team and company KPIs, and professional development opportunities through weekly team meetings, one-on-ones, and/or two-on-ones• Leverages past and present stats and anecdotal market data in order to make informed business decisions and to identify sales opportunities and threats to keep the team at or ahead of our sales goals• Collaborates with a team of 13 salespeople - in-office and remote - to create a highly-driven, goal-hitting, and psychologically safe team culture, resulting in the consistent average team tenure being 3+ years• Creates, leans into, and coaches to shared leadership opportunities on my team, resulting in six promotions and/or exclusive leadership opportunities for salespeople in the past year alone (from January 2024 to present)• Conceptualizes, spearheads, collaborates on, and gathers feedback for a summer sales upskilling curriculum, led by top salespeople on the floor and resulting in 85% of sales teams hitting their first round of goals• Curates content, trains and manages facilitators, and recruits participants for a homegrown, 8-week Inclusive Leadership Series, resulting in 150+ staff (so far) from around the world in all offices, roles, and tenures actively participating in workshops and being developed into self-aware, socially-aware, and inclusive change agents• Serves as a DEIB co-sponsor for our entire product, gathering feedback on and project-managing numerous DEIB initiatives for the company, focused on creating a better customer and employee experience

Boston, Massachusetts, United States

• Oversaw the sales, project the forecasts, and foster the high level relationships for the entire state of Florida, which makes up 35% of the greater sales team's business• Increased customer base and sales for region by 28% and 8.5%, respectively, in less than one full sales cycle• Developed, implemented, and trained other Directors of Sales and Sales Training cross-office on strategies to retain business during Covid pandemic, resulting in 75% retention• Managed, coached, and trained a team of eight sales people tasked with growing their regions by double digits year over year• Collaborated with our international offices to develop effective strategies and consistent processes to ensure sustainable double digit growth across Sales and Production

• Managed a book of business of approximately $1.5M and consistently grew sales by 10% year-over-year through repeating customers, generating referrals into new markets, and prospecting new customers through strategic outlets• Oversaw the week-over-week stats for my sales team, highlighting successful strategies, identifying areas of opportunities, and providing coaching in key areas to ensure the continuous growth of our team’s entire sales region• Collaborated with our product development team to create a new portfolio of middle school tours in order to break into a relatively untapped market, both by EF and our top competitors, giving us a larger market segment to keep competition out• Developed, tested, and innovated on a focused sales strategy for the middle school market in order to capitalize on a key growth opportunity for the entire company, resulting in me training the entire salesfloor and coaching individual salespeople• Researched, created, presented on, and helped implement a new development framework for Year Two salespeople - an unsupported population within the product - to increase the longevity and professional growth of this population• Organized and managed 5-day international training tours for first-time customers, resulting in increased success and retention of these customers and the increased development and retention of EF staff who helped on these tours

Boston, Massachusetts, United States

• Grew designated sales territory by 127% and the number of customer leading tours by 25% in one sales cycle, resulting in over $1M in sales, exceeding the best year ever for that region at that time• Accelerated to top-15 sellers on the floor in a year by increasing customer loyalty, increasing new business, reducing the spend in my territory, consistently identifying strategic areas of opportunity, and successfully and efficiently executing in these areas• Planned and executed on strategic visits to sales region in order to grow customer base and reinforce relationships with existing business, resulting in the closure of at least ten sales in three days• Identified growth opportunities, developed trainings in these areas, and conducted team-wide and one-on-one trainings to bolster the growth of a test product for the company, resulting in 100% of sales teams hitting their goals

Greater Boston Area

• Conceptualized, planned, and executed monthly events for businesses and the entire Yelp Boston community• Networked and fostered marketing partnerships with local businesses and events in Boston and the surrounding area• Supervised interns, managed Yelp Boston community, and preserved business and marketing relationships• Pitched ideas, conducted research, and edited content for e-mail newsletter, The Weekly Yelp, with circulation of 670,000+• Selected photography and composed copy for the Yelp Community Blog, accessible to all users and businesses• Served as a Yelp Ambassador and engaged with community and businesses on website and at local, sponsored events

Greater Boston Area

• Designed and managed the production, marketing, and sales of all products produced by the brand• Managed the content on all web properties, including website, Facebook, Instagram, and Twitter accounts• Conceptualized, organized, directed, and photographed all photoshoots for website and advertising campaigns • Marketed and sold products at the South End Open Market throughout the summer and fall seasons• Performed market research to develop strategic marketing campaigns for promotion through various outlets

Newton, Ma

• Recruited a career-driven and academically qualified class of freshman students to the College• Represented and served as a spokesperson for the College at events and college fairs• Increased total deposits by 100% and total applications by 3% in assigned travel territory and application split• Read, evaluated, and summarized applications for admission to determine a student’s acceptance • Conducted information sessions and counsel students (and parents) on all aspects of the College• Managed an assigned territory through extensive travel and heavy oral and written communication• Created, edited, and published monthly guidance e-newsletter, Counselor Connection• Assisted in the management and maintenance of the College's Admission website• Reviewed and edited all publications annually produced by the Office of Undergraduate Admission• Drafted and edited letters and e-mails to various segmented populations in the pool of prospective students• Created and researched reports to develop recruitment strategies for a designated territory• Traveled 11 weeks in the fall and 5 weeks in the spring to recruit students to the College• Co-managed and marketed the institution through social media properties, including Facebook and Twitter• Organized, trained, and managed a team of social media representatives during large-scale campus events• Served on the events committee which planned, organized, and managed all large-scale, campus wide Admission events

• Recruited a diverse, qualified, and talented group of freshman students to the College• Represented and served as a spokesperson for the College at events and college fairs nationwide• Read, evaluated, and summarized applications for admission to determine a student’s acceptance • Created and researched reports to develop recruitment strategies for a designated territory• Conducted information sessions and counseled students (and parents) on all aspects of the College• Managed an assigned territory through planning travel and heavy oral and written communication• Supervised a staff of six student bloggers and serve as editor of a virtual blog for the College• Assisted in evaluating and recruiting freshman students for a three week intensive summer program

• Served as a face for the departments of Financial Aid, Student Accounts, and Records & Registration• Assisted prospective, incoming, and current students (and parents) with related questions and issues• Developed, created, and managed social media properties for the Center for Student Services• Advised students (and parents) about FAFSA and federal and institutional financial aid processes• Adhered to strong customer service orientation and work proactively with other support offices• Preserved an open and consistent line of communication with students (and parents)

• Implemented and managed social media marketing techniques for fragrance brand, Royall Lyme Bermuda• Led consultations and helped develop brand and product for cosmetic clients• Followed trends in beauty and fashion to effectively execute marketing initiatives and product development• Marketed and sold products to current and prospective customers and retailers• Assisted in organization and execution of promotional events for fragrance brand• Managed account payables and receivables for Royall Lyme Bermuda

• Built and managed military-focused social networking website, ArmedForces.com• Created and implemented Facebook and Twitter marketing strategies for ArmedForces.com• Updated content on ArmedForces.com’s Facebook and Twitter accounts• Collected and reviewed data from numerous media campaigns

•Served as a spokesperson for the Office of Admissions by marketing the campus to visitors•Answered telephone calls and correspondence from prospective students•Conducted weekly tours of the college campus and coordinated open house events•Supervised and delegated 150 volunteers during large-scale campus events

•Served as a liaison between residents and the Department of Residence Life•Created, planned and implemented educational, social, and recreational programs•Counseled peers on personal, academic and career concerns•Maintained a large-scale budget•Enforced and upheld university policies

•Marketed S.U.N.Y New Paltz to Fall 2009 accepted students through internet networking site•Developed and created informational videos to encourage student enrollment•Conducted interviews with faculty, staff, and students for online presentation•Responded to student inquiries via video and e-mail formats

•Oversaw and mentored twelve Orientation Leader/Peer Mentors •Assisted incoming freshman with class and housing registration•Developed and hosted social and recreational programs for students on a monthly basis•Acted as a liaison between supervisors and Orientation Leader/Peer Mentors

•Designed and constructed costumes for dance number•Held consultations with choreographer, dancers, and supervisor•Performed fittings and dressings both before and during the show

•Designed and created garments for Envied Fashion Show•Collaborated with and assisted fellow designers•Helped organize the order and line-up of the show•Performed fittings and dressings for models before and during the show

•Helped incoming freshman with class and housing registration•Promoted networking and communication among first-year students•Served as an academic and social peer mentor for students•Assisted the Office of Student Development with various tasks

•Marketed various Alloy, Inc properties via social media websites and other Internet resources•Participated in Internship Research Project and presented results to company managers•Created Internet banners for Alloy properties•Conducted competitor advertising report

Master Of Science (M.S.) In Communication, Integrated Marketing Communication

Bachelors, English, Theatre Arts

Activities and Societies: Envied Fashions, Fresh Dance Designer, The National Residence Hall Honorary, Resident Assistant, Senior.