Agent licensed to sell insurance through New York Life Insurance Company

Assist clients and associates with all aspects of cultural commerce retail operations tailored to their specific requirements. Clients have included Hollyhock House, a Frank Lloyd Wright National Historic Landmark and Design Management LLC. Scope of expertise required spanned merchandise selection consistent with the museum’s mission, training volunteers in policy and procedures, and research and coordination of proposed product mix for the expansion of a cultural retail store to enhance revenue.

Operate textile department and facilitate customer service and sales for a 6500 square foot, “To the Trade”, multi-line, interior design showroom. Provide sales support and assistance to four outside sales representatives. Plan, merchandise, install, and maintain showroom textile and wall covering displays. Manage stock levels of memo samples and sales materials. As the textile expert, I interface with the design community and our suppliers. I also assist the sole furniture department employee in showroom operations and maintenance.

Responsible for all day-to-day operations and sales of a 1500 square foot, “To the Trade & Retail,” multi-line interior design showroom. Provide sales support and assistance to two outside sales representatives. Plan, merchandise, and maintain showroom product displays. Maintain proper levels of all loan samples and related sales materials. Act as the company’s representative and public face for the company to customers, the design community and suppliers.

Consult with artists, architects, designers, and contractors on commercial and residential lighting design projects both indoors and out. Provide quotes, sales info, and customer service for the resulting specifications and bid requests.

Consulted with interior design professionals and recommended design options from among the eighteen textile and wall covering collections. Created and coordinated design schemes for designers, architects and the sales force of Kneedler-Fauchère. Worked directly with the contract/hospitality team on customer relations that resulted in sales doubling between 2008 and 2007. Coordinated, merchandised and fostered relationships with the manufacturers/suppliers of six textile/wall covering lines. Was also responsible for sales, order entry, customer service, and all expediting/processing of those resulting textile/wall covering orders.

Conceived and Chaired the the 2008 black tie gala honoring Dorothy and Harry Lawenda the founders of Kneedler-Fauchere for their 60 years of outstanding leadership in the design community. The event netted $140,000 for the museum’s decorative arts department’s acquisitions fund.

Managed and executed all of the daily operations required of a high-end, to-the-trade textile showroom at the Pacific Design Center. Supervised a staff of two in achieving sales in excess of one million dollars annually in wholesale goods. Provided sales support and customer service to the outside regional sales representative.

Appointed by the organization’s international president, board members develop policy guidelines, strategic long range plans, and provide support to the international membership and the executive director. MSA promotes high standards of professional competence and conduct, and help museum store professionals better serve their institutions.

Directed daily operations at The Gamble House USC, Bookstore - a nationally recognized museum store specializing in books and gift items relating to architecture, design and art from 1880-1950, and the regional history of Los Angeles. Selected all items sold in the store maintaining compliance with the museum’s mission and UBIT to produce $400,000+ gross sales from 24,000 visitors annually. Maintained appropriate stock levels, m/u's and profit margins. Superior product merchandising was reflected by the high dollar per visitor figure. Consulted with and commissioned vendors to produce proprietary items for sale in both retail and wholesale markets. Promoted and managed special events and book signings. Represented The Gamble House at national conferences and trade shows. Directed a paid staff of two and a corps of fifty-seven volunteer sales associates. Featured in the magazine, Gifts and Decorative Accessories, for innovative merchandising in a 560-square foot selling space.

Consulted with interior designers, vendors and manufacturers resulting in personal sales to-the-trade in excess of $1.3 million annually. Primary sales focus and merchandising was 18th, 19th and 20th century furniture reproductions and accessories including licensed museum reproductions.