Chris Olsen Email & Phone Number

Loma Linda, California, United States

Responsible for overseeing the LLUH GIS Enterprise, including ArcGIS Indoors, providing support and leadership around the GIS environment. Leading and coordinating workflow related issues/design, building out and testing interfaces between disparate systems, and supporting production solutions. Consulting with departments and educating colleagues in the development of their GIS plans, goals, and objectives.Expert experience in ArcGIS, ArcGIS Indoors, Enterprise and ArcGIS Pro.

Loma Linda, California, United States

Enabled clients to best utilize their Esri software stack by standing up and building out ArcGIS Enterprise environments, upgrading existing environments, standing up and upgrading geodatabases, building, customizing, and deploying ArcGIS Server web applications• Lead needs assessments/requirements meetings and document solutions for GIS enterprise use• Perform enterprise software installation and performance tuning services• Installation and configuration of ArcGIS Enterprise… Show more Enabled clients to best utilize their Esri software stack by standing up and building out ArcGIS Enterprise environments, upgrading existing environments, standing up and upgrading geodatabases, building, customizing, and deploying ArcGIS Server web applications• Lead needs assessments/requirements meetings and document solutions for GIS enterprise use• Perform enterprise software installation and performance tuning services• Installation and configuration of ArcGIS Enterprise, Server, and Monitor on multiple hardware servers• Create mapping, imagery and data services• Create products and models using Model Builder, Python scripting and/or process automation• Provide/write GIS system technical recommendations, standard operating procedures, administrative and help documents for clients and technical teams• Train and educate users on the use and adoption of GIS technologies Show less

Redlands, California, United States

• Using Agile development to work directly with other product engineers and software developers to build new app releases, and maintain/enhance existing apps.• Perform QA/QC of new and existing apps products against ArcGIS Onilne and ArcGIS Enterprise systems• Conducted software integration Sanity testing on new software builds.• Design, develop, and maintain test plans for Esri applications• Create and maintain team data resources in ArcGIS Onilne and ArcGIS… Show more • Using Agile development to work directly with other product engineers and software developers to build new app releases, and maintain/enhance existing apps.• Perform QA/QC of new and existing apps products against ArcGIS Onilne and ArcGIS Enterprise systems• Conducted software integration Sanity testing on new software builds.• Design, develop, and maintain test plans for Esri applications• Create and maintain team data resources in ArcGIS Onilne and ArcGIS Enterprise• Create and deliver technical workshops and demo theaters at Esri’s International User Conference and Developer Summit each year• Work closely with Esri emerging technology including holistic lab testing Show less

Redlands, California, United States

• Provide expert-level support to users of Esri software including ArcGIS Desktop, Server, and Mobile to solve technical problems quickly and effectively• Work primarily as a Premium Support and Secure Support analyst. Handled customer escalations and emergency response situations.• Document technical issues through the creation of knowledge base articles, and submission of software defect/enhancement requests. • Participate in holistic software testing to identify software defects,… Show more • Provide expert-level support to users of Esri software including ArcGIS Desktop, Server, and Mobile to solve technical problems quickly and effectively• Work primarily as a Premium Support and Secure Support analyst. Handled customer escalations and emergency response situations.• Document technical issues through the creation of knowledge base articles, and submission of software defect/enhancement requests. • Participate in holistic software testing to identify software defects, test and design workflows• Create and deliver technical presentations related to new or advanced product functionality to local and remote colleagues. Prepare and deliver presentations at International User Conference.• Develop the skills of other analysts through the creation and delivery of training programs and the provision of ongoing mentoring activities, as well as phone and on site interviews. Show less

Redlands, California, United States

B.A., Geography

Certificate, Gis