Chris Reaka Email & Phone Number

• Assemble complex and diversified parts of semi-trucks with extreme efficiency and accuracy.• Follow established shop methods and procedures throughout multiple departments to exceed quality assessment and daily build rate goals.• Ensure safety compliance in my daily responsibilities as well my team’s responsibilities.• Perform quality assurance inspections to ensure highest quality standards and requirements re met.• Perform fitting, aligning, calibrating, and adjusting of complex and diversified parts in accordance with engineering specifications.• Perform regular self-safety and team safety checks under minimal guidance of direct supervisor.• Read and interpret blue prints, instructions, and sketches for various models to ensure proper assembly.• Install insulation, grab handles, and marker lights for every cabin within the progression of the assembly line.• Connect air hose lines and electrical options prior to and after the cabin being set on the chassis.• Utilize heavy machinery, including various power tools, throughout assembly plant.

Dallas/Fort Worth Area

• Operated forklift with extreme efficiency and accuracy within warehouse specifications.• Safely and efficiently moved freight across the dock to and from trailers.• Built out trailers of freight using various methods including safely stacking freight on top of other freight, building decks to effectively utilize space within the trailer, safely securing freight to ensure safe travel.• Operated high-speed sweeper ensuring entire dock was cleaned at the end of shift.• Ensured safety compliance was a top priority in my daily tasks.• Built, broke down, and secured pallets for safe travel to final freight destination.• Supported profit growth, overall weight growth, and freight growth to reach the goal of current facility becoming a central HUB.• Surpassed hourly bills goal of 5 per hour daily and assisted the center in reaching overall daily metric goals.• Successfully contributed to attaining daily and monthly safety goals.

Plano, Texas

• Supported profit growth and maximized recoveries through strategic vendor and internal partnerships.• Managed the day-to-day servicing of accounts placed with third party collection vendors and third-party skip vendors. • Analyzed account caseload and created forecast performance updates for vendors.• Exceeded record repossession numbers within 12 months of hire, recording over 200 units 3 consecutive months.• Successfully cultivated and strengthened new skip vendor relationship with ALS Resolvion.

Accurately process high volumes of information obtained from consumer credit reports to create comprehensive, risk-weighted decisions concerning loss mitigation strategies.•Due to track record of success, consistently ranked as a top performer regarding work rate, delinquency, and funded loans.•Provide comprehensive support to dealers through the creation of quotes and competitive, individualized financing structures for customers.•Drive business development and future opportunities through coordination with sales and marketing staff.•Leverage prior experience and knowledge to provide new analysts with comprehensive training and development.•Acquire further hands on experience at workshop classes geared towards continuous self-development.

Cleared payment database while maintaining 100% compliance during the timely processing of all account receivables. Received and resolved incoming and outgoing payments on a daily basis.•Oversaw the completion of credit bureau reports on customers to facilitate collections in skip tracing.•Completed late charge waivers on accounts to maintain accurate records of all money owed.•Examined individual accounts to determine any payoff quotes on accounts.•Drove retention and customer satisfaction through the execution of inspections into customer grievances and complaints.

•Sold high fidelity home theater product such as televisions, projectors, screens, speakers, etc.•Efficiently processed transactions within busy, fast-paced retail environments.•Operated cash register, scanners and computers to itemize and total customer purchases.•Handled customer inquiries, complaints, and service requests.•Investigated and resolved transaction issues in a timely manner.•Provided customer service and assistance in all areas.•Promptly answered multiple telephone calls at a time to reflect professional corporate image.•Trained new employees.•Assisted customers in returns, exchanges, and solving issues.•Enthusiastically represented the company by professionally assisting customers over the phone.

Fostered and maintained long-term, professional relationships with customers to establish a customer pipeline. Maintained the highest level of accuracy during the opening of deposit accounts and the processing of credit card and loan applications.•Spearheaded the completion of in-depth analyses concerning any customer grievances to create and implement effective resolution strategies.•Empowered tellers to succeed in acquiring new business through training on referral opportunities and customer acquisition techniques.