• Delivered Microsoft Azure and Office 365 administration of a large-scale environment of 80k users.• Microsoft 365 Design of Exchange, SharePoint, Teams, OneDrive.• Managed and designed migration scenarios for the merger of BB&T and SunTrust to seamlessly combine Exchange (all email components), SharePoint, and Teams.• Helped resolve technical issues with Office 365 applications and services.• Migrated Skype for Business to Microsoft Teams for over 80,000 users.• Assisted in deploying and migrating from Exchange 2016 to Exchange 2019 for a Hybrid configuration with Exchange Online.

Designed and deployed various messaging applications and appliances based on a Plan-build-run model from start to finish and supported messaging from a top-tier escalation analyst.• Launched an Active/Passive and Active/Active/Active 3 data center DR model for messaging that led the way for the bank DR requirement strategies.• Designed and implemented Skype for business for an 80,000-user environment.• Prepare detailed low-level design (LLD) documents and high-level design (HLD) documents utilizing Enterprise Architect and Microsoft Visio.• Guided and launched disaster recovery infrastructure for a 3-data center Active scenario with testing.• Led the way for extensive growth with SharePoint, taking over the environment and pinpointing design flaws and structure improvements.• Resolved single failure points by developing lower infrastructure environments (DEV/SIT/UAT).• Primary SME for AvePoint Docave Backup and recovery, high availability, and Administrator for Microsoft SharePoint support and recovery.• Supported end users by resolving issues with SharePoint, Exchange, OneDrive, Skype, and Teams.• Owned Do cave environments, including issue resolution, patching, and module enhancements.• Unified closely with the legal team to bring archiving standards to the messaging team across Exchange, SharePoint, Skype for business, leading the way for bank standards to be set.

Technical sales consultant for various companies around the Midwest, deploying new solutions or fixing currently deployed solutions. • Reduced physical servers by 75% through a virtualization initiative using Microsoft Hyper-V Technologies and System Center Virtualization Manager.• Led domain consolidations to reduce administration overhead and efficiency for 12,000 users.• Migrated exchange services from '03 to '07, following company HA requirements and DR standards.• Deployed the Office Communications Server (OCS) with a 2-node enterprise pool, CWA, Director, and Edge server roles.• Secured external access through ISA node array for over 5,000 users.• Transitioned from Exchange 5.5 to Exchange 2007 for over 1,400 mailboxes.