• Designed enterprise cloud technical strategy for HCL America, Inc. on Google Cloud Platform.• Implemented automation pipelines for deployment into Google Cloud Platform, enhancing efficiency.• Led the design and deployment of highly available services on Google Kubernetes Engine for distributed systems.• Achieved successful cloud migration and implementation of cloud-native solutions for improved scalability and performance.

• Led the development of cloud reference architectures focusing on performance and reliability.• Implemented hybrid cloud designs with IaaS, PaaS, and SaaS for clients like IBM and Taxpectations.• Spearheaded cloud security strategies using obscurity to ensure data protection.

As the Founder of Veteranet, I am dedicated to empowering underprivileged Veterans with the resources they need to thrive. Through partnerships with tech giants like HP, IBM, and Microsoft, I have worked tirelessly to ensure that no Veteran is left behind in the Greater Seattle Area.

• Led the development of PaaS beta for Azure RDMi as a Cloud Solutions Architect at Microsoft.• Managed Active Directory for multiple domain forests, including domain controller patching.• Expertise in Azure Resource Manager and remote work from Redmond, Washington.

• Led the redesign of Softlayer Cloud with HyperV hypervisor, Ansible, and Terraform Automation at IBM in New York.• Enhanced DR and storage by separating traffic in datacenters originally designed for webhosting.• Implemented network fabric redesign to improve overall performance and efficiency.

• Led the development of innovative services like Company as a Service™ and Blockchain as a Service (BaaS) at Titanium Blockchain Infrastructure Services Inc.• Implemented Bring Your Own Cloud™ (BYOC) and Mining as a Service™ (MIaaS) to enhance company offerings.• Achieved significant revenue growth through the launch of Instant ICO Incubator™ (III) platform.

• Designed virtualization reference architecture for Xbox Live AD and IDM worldwide, ensuring availability, scalability, security, and performance.• Managed Microsoft's global .Live services and applications across 13 Active Directory domains and 5 data centers.• Automated response to non-exceptional service conditions, improving efficiency and preventing problem recurrence.

• Designed hybrid cloud proof of concept projects, envisioning workflows for provisioning and Brokering to AWS, HPE Helion, and Microsoft Azure clouds• Implemented OS security including RBAC / STIG for enhanced security measures• Collaborated in authoring design documentation, test cases, and technical reference guides for various projects

• Led technical facets of datacenter-sized Hyper-V Clouds, providing expertise and guidance on platform solutions• Developed policies and procedures to address common issues, reducing future support tickets• Interacted with IT and project teams, as well as external vendors, to resolve technical issues• Designed Devops Automation using Linux Open Stack, Jenkins, Chef, and Puppet as service offering

•Publication of SOPs based off of Factory IT stakeholder requirements and delegation of minor and major tasks to international team in Hyderabad, India •Designed Reference Architecture for factory locations world wide•Serve as final line (Tier 4) support for all Microsoft Factory IT in regard to Virtualization Clusters•Manage SCVMM 2012 Hyper-V high availability cluster using Windows Azure portals•Deployment Architect using Altiris for deployment automation including image… Show more •Publication of SOPs based off of Factory IT stakeholder requirements and delegation of minor and major tasks to international team in Hyderabad, India •Designed Reference Architecture for factory locations world wide•Serve as final line (Tier 4) support for all Microsoft Factory IT in regard to Virtualization Clusters•Manage SCVMM 2012 Hyper-V high availability cluster using Windows Azure portals•Deployment Architect using Altiris for deployment automation including image creation, image deployment, server role implementation, and software upgrades•Deployment of Windows Server 2012 R2 virtualization clusters •Manage lab infrastructure including WSUS, DHCP, DFS, AD and Azure clusters Created reference architecture for the factory Infrastructure for all Microsoft factories worldwide including virtualization clusters, EMC and HP SANs• Provided 99.999% uptime for all factory sites supporting TCS applications for device testing after manufacture, as well as supply chain applications supporting Microsoft Retail and Factory business units• Delegated duties to international teams of support staff located in Hyderabad, India, Manaus, Brazil and various Chinese and European locations• Oversaw Nokia Factory cutovers to Microsoft infrastructure• Oversaw the deployment of Windows Server 2012 R2 virtualization clusters and supervise lab infrastructure including WSUS, DHCP, DFS, NTP, AD, SCOM, SCVMM, SCCM and Azure clusters• Gathered metrics via System Center to report of site costs and identify risks for application support• Coordinated technical projects and publish SOPs based on Xbox, Surface, and Nokia stakeholder requirements to support sites on ITIL standards• Utilized Altiris for deployment automation including image creation, image deployment, server role implementation, and software upgrades Show less

In my role as a Deployment Architect at Port of Seattle, I was responsible for developing and implementing PC and laptop standard images for a large number of workstations and servers. I documented application dependencies and interactions to improve end-user environment performance and reliability. Additionally, I played a key role in the development of QA testing and troubleshooting for enterprise applications affecting end-user devices.

* Managed all Digeo computer equipment- Roughly 1200 Workstations and Servers * Used Ghost, Clonezilla, G4U, and Fog for imaging of Windows XP and Fedora Core 7 Linux* Altiris administration and development of RDeploy and Windows PE OS delivery Systems* Installed Mac OS 10.5, Windows Vista* Spearheaded Helpdesk Operations * SharePoint Administration* Great Plains software installation and basic frontend configuration* Provided server and workstation hardware support… Show more * Managed all Digeo computer equipment- Roughly 1200 Workstations and Servers * Used Ghost, Clonezilla, G4U, and Fog for imaging of Windows XP and Fedora Core 7 Linux* Altiris administration and development of RDeploy and Windows PE OS delivery Systems* Installed Mac OS 10.5, Windows Vista* Spearheaded Helpdesk Operations * SharePoint Administration* Great Plains software installation and basic frontend configuration* Provided server and workstation hardware support (Dell certified), Included IBM laptops and servers* Provided support for Cisco and F5 VPN connections Show less

* Managed computers on a WAN that spans the United States and Panama- Roughly 1500 Workstations and Servers.* Used SMS and RIS imaging by remote for Windows XP deployment* Managed Active Directory for user access and security* Scrubbed asset management software, SMS, and AD databases and performed data analysis* Provided phone support for remote users and use SMS, RDP, remote assistance and MSN Instant messenger to establish connection to aid in problem solving for applications… Show more * Managed computers on a WAN that spans the United States and Panama- Roughly 1500 Workstations and Servers.* Used SMS and RIS imaging by remote for Windows XP deployment* Managed Active Directory for user access and security* Scrubbed asset management software, SMS, and AD databases and performed data analysis* Provided phone support for remote users and use SMS, RDP, remote assistance and MSN Instant messenger to establish connection to aid in problem solving for applications to WAN users and VPN users* Coordinated computer allocation for all Secor offices* Supported environmental, geological, and drafting software such as gInt, and AutoCAD* Provided support for Microsoft Office applications* Troubleshot network connectivity issues over WAN* Provided Deltek Advantage 6.2 front end support* Provided support for Scansoft PDF to version 4.1 and Adobe Acrobat up to Version 7.0 * Managed data recovery using Shadow Copy and Veritas on Windows 2003 Servers* Provided server and workstation hardware support (Dell certified)* SQL query design for SMS collections and basic SQL Administration* Documented common issues for frequently asked questions as well trend helpdesk issues* Provided support for Nortel VPN for Focal Point travel reservation software* Provided support for Firepass VPN appliance* QA and troubleshooting of SharePoint Developer's sites and repositories Show less

• Managed access to Oracle, Siebel, Titan, and Webaxe systems for AT&T Wireless.• Oversaw Active Directory for Windows 2000 network access.• Analyzed user data for Sarbanes-Oxley audit post-merger.• Utilized MS Access and Excel to modify Siebel databases.

• Managed Storage Database on Site-Link access database• Converted facility database to SQL on Webselfstorage.com• Networked office, set up VPN, and performed hardware repair and upgrades• Maintained and upgraded Windows 2000 Network and software

• Conducted workstation imaging using Ghost software for efficient deployment.• Managed user profile and server data migration to ensure seamless transitions.• Troubleshot connectivity issues on various networks including token ring and Cat 5.

• Coordinated integration of new annex into a Pre-existing Windows NT Network at Baton Rouge Community College.• Developed an efficient workstation restoration process using Norton Ghost Multicast to minimize downtime and aid in troubleshooting.• Managed Help Desk personnel and successfully resolved escalated technical issues.

• Managed escalated tech shop issues and on-site service accounts for CompUSA.• Certified on Apple printers and Windows NT 4.0 MCSE, installed Novell 5.0 Server.• Instructed Networking Essentials class and achieved MCP Windows NT 4.0 Server certification.

* Managed Communications for transportation battalion31-C / 31-U encryption teletype / Comsec frequency hoping

* Certified on Hewlett Packard printers* Certified A+ Technician* Worked frontline PC repair and troubleshooting* Administered Novell 3.12 and 4.11

• Managed IBM AS-400 and installed IBM RISC 6000 for seamless operations.• Oversaw NEC phone switch system to ensure smooth communication processes.• Integrated player tracking through IGT SMART network to AS400 for enhanced customer experience.

* Repaired processor boards and other components* Diagnosed and repaired Slot Machine errors and anomalies