🌲Chris Munz🌲's Location
Portland, Maine Metropolitan Area, United States, United States
🌲Chris Munz🌲's Contact Details
🌲Chris Munz🌲 work email
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🌲Chris Munz🌲 personal email
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🌲Chris Munz🌲 phone numbers
About 🌲Chris Munz🌲
I’m passionate about transforming the restaurant industry through innovative technology solutions that enhance guest experiences and drive operational excellence. With over 20 years of experience in serving hospitality technology, I’ve led strategic initiatives that increased revenue, reduced operational inefficiencies, and improved customer satisfaction across multi-location brands.Core Competencies:Technology Sales Leadership: Expertise in driving sales initiatives and optimizing sales processes to achieve aggressive revenue targets.Go-to-Market Strategy Development: Proven ability to craft and execute strategic sales plans that enhance market penetration and drive brand awareness.Team Building & Development: Skilled in building high-performing sales teams that exceed performance metrics and foster a collaborative environment.Marketing Strategy: Proficient in developing integrated marketing campaigns that align with business objectives, resulting in increased customer acquisition and retention.My Mission:To help the hospitality industry navigate the ever-evolving changes within digital hospitality.I’m always looking to connect with professionals in the hospitality tech space and share insights on how technology can transform the guest experience.
🌲Chris Munz🌲 Work Experience Details
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Svp Of Business DevelopmentDlivrdPortland, Me, Us -
Vp Of Enterprise PartnershipsFishbowl Nov 2024 - PresentAlexandria, Virginia, Us -
AdvisorPickpad Nov 2024 - PresentAs an advisor for Pickpad, I help restaurants streamline their order pickup operations and elevate guest satisfaction. Pickpad's innovative solution bridges the gap between digital ordering platforms and physical pickup experiences, ensuring faster service and fewer errors. Drawing on my experience in restaurant technology, I guide the team in developing strategies to improve operational efficiency, reduce labor costs, and enhance the customer experience. We focus on helping multi-location operators in the fast-casual and coffee shop segments adopt scalable solutions that simplify workflows and drive loyalty. Together, we're transforming how restaurants manage to-go orders for better efficiency and happier guests. -
Hospitality Technology ConsultantCsm Consulting Apr 2007 - PresentToday's hospitality establishment needs to have the latest technological advancements to attract today's consumers. My role is to assist hospitality in planning, assessing, and implementing today's technology.As a Hospitality Technology Consultant, I am responsible for helping hospitality operators leverage the power of technology to streamline operations, enhance customer experiences, and drive business growth. My years of expertise and guidance play a crucial role in identifying, implementing, and optimizing various technology solutions that align with each client's unique needs.Responsibilities to my clients:~ Technology Assessment~ Solution Design~ Vendor Evaluation and Selection~ Implementation and Training~ Data Analysis and Reporting~ Continuous Learning and Industry Awareness
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OwnerOwl House Creative Mar 2020 - PresentOwl House Creative is an e-commerce business specializing in creative designs sold on print-on-demand sites like Amazon, Redbubble, Teespring, Etsy, etc. We pride ourselves on our designs by boys and are passionate about helping businesses succeed in the digital age.The company was founded by Chris Munz as a teachable moment for his three boys to demonstrate how the internet can create commerce with one idea, a little hustle, and knowledge. Owl House Creative has grown into a thriving business through hard work and determination.One of the most rewarding aspects of running Owl House Creative is that I get to work alongside my three boys, ages 16, 14, and 11. They are passionate about the business and learning how to become e-commerce superstars.Owl House Creative is committed to providing high-quality products and excellent customer service. We are always looking for new ways to improve our business and are excited to see what the future holds. -
Vice President Of GrowthVoosh May 2023 - Nov 2024San Francisco, Ca, UsVoosh is an innovative delivery intelligence platform designed to optimize and enhance the efficiency of food delivery operations.~ Drove U.S. market entry for a delivery intelligence platform, securing over $500,000 ARR and a $2 million sales pipeline within nine months while focusing on metrics like customer acquisition costs (CAC) and Net Dollar Retention (NDR) to optimize revenue growth.~ Developed a comprehensive, repeatable revenue playbook to guide scalable sales and account management processes, aligning efforts with product and marketing teams to drive predictable results.~ Launched an onboarding and pilot success program focusing on customer satisfaction and retention, achieving a 100% client retention rate and significant gains in lifetime value. -
Vp Of SalesPaerpay Jun 2022 - May 2023Boston, Massachusetts, UsEarly stage Fintech Point of Sale technology startup with $1m+ in annual revenue selling to hospitality companies, restaurants, breweries, stadiums, arenas, and hotels.~ Led enterprise sales efforts for an early-stage fintech startup, doubling the company's account portfolio and contributing to $250,000 in ARR..~ Collaborated closely with product and marketing teams to implement a data-driven sales playbook that increased efficiency across all channels, optimizing CAC and NDR for sustained revenue generation~ Proactively adapted to early-stage challenges, employing a hands-on approach to training, process development, and customer engagement to maximize team output and market responsiveness. -
Vice President Of SalesGotab Jun 2021 - Jun 2022Arlington, Virginia, UsHospitality Point of Sale company focused on developing the next generation of digital ordering and payment.~ Led a team of 20 Account Executives to exceed monthly revenue targets by 25%, focusing on ACV growth, efficient CAC management, and retention strategies to support long-term revenue goals.~ Enhanced cross-departmental collaboration with product and operations, implementing scalable processes that reduced workflow inefficiencies by 75% and drove deeper client relationships.~ Fostered a high-EQ team culture, promoting empathy and accountability to create a positive, performance-driven environment focused on client success and retention. -
Head Of Revenue OperationsGotab Apr 2021 - Jun 2021Arlington, Virginia, Us~ Spearheaded the development of comprehensive sales and marketing infrastructure to support a robust go-to-market strategy, resulting in a streamlined process for customer acquisition and engagement.~ Implemented data-driven decision-making frameworks that enhanced targeting and outreach efforts, leading to a significant increase in lead generation and conversion rates.~ Collaborated cross-functionally with product and customer success teams to ensure alignment of sales initiatives with overall business goals, driving revenue growth and customer satisfaction.
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Vice President Of Business DevelopmentAd Cucìna Oct 2020 - Apr 2021Louisville, Kentucky, Us$100 million creative advertising agency specializing in providing strategic marketing solutions for the hospitality industry.~ Designed and executed a targeted sales and marketing strategy for a hospitality-focused agency, achieving a 40% increase in repeat business and improving ACV through strategic client engagement.~ Led cross-functional teams to negotiate and execute high-value contracts, enhancing customer satisfaction and delivering measurable market share growth. -
Senior Director, Partner SalesBlackhawk Network Jun 2019 - Mar 2020Pleasanton, California, UsGlobal fintech company offering a suite of prepaid and alternative payment options to a network of international partners.~ Drove over $75 million in digital gifting revenue, using metrics-based insights to exceed sales targets and optimize CAC in a competitive, high-growth fintech environment.~ Aligned sales strategies with broader company objectives, leveraging metrics like NDR and LTV to CAC to guide revenue strategy and boost customer lifetime value. -
Vice President Of Business DevelopmentConcept3D Inc. Jul 2016 - Jan 2019Denver, Colorado, Us~ Developed and executed comprehensive revenue growth strategies across multiple sales channels, resulting in a 40% increase in annual recurring revenue (ARR) and a 25% expansion in market share for digital mapping solutions within three years.~ Fostered cross-department collaboration that improved customer engagement and retention metrics by 30%, leveraging insights to enhance product offerings and drive a 20% increase in upsell opportunities. -
Vice President Of SalesProxce, Inc Jan 2016 - Jul 2016Creating a memorable and personalized guest experience has always been a challenge for hotels. From check-in to check-out, every interaction counts. But what if there was a way to make the process seamless and hassle-free? Enter Proxe's proximity identity management platform. With Proxe, hotel operators can deliver a smooth and personalized guest experience. Thanks to keyless entry and IoT integration, guests can enjoy a hassle-free stay from start to finish.Proxce was an early-stage startup part of the Plug & Play Incubator. It led the early sales and marketing efforts of Proxce's IoT proximity identity management platform that led to a seed round raise.
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Vice President Of Strategic PartnershipsMocapay May 2014 - Dec 2015~ Established and scaled strategic partnerships within the restaurant technology sector, achieving a 50% increase in average contract value (ACV) through targeted upsell and cross-sell initiatives, contributing to a 35% growth in overall revenue.~ Implemented data-driven strategies that improved customer acquisition costs (CAC) by 15% and enhanced lifetime value (LTV) ratios by 25%, leading to stronger revenue performance and deeper market penetration.
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Director Of Revenue OperationsFishbowl Inc. Oct 2010 - Apr 2014Alexandria, Virginia, Us~ Led the design and execution of customer engagement strategies that drove a 60% increase in customer loyalty and retention for hospitality brands, achieving revenue targets by consistently exceeding sales goals by 20%.~ Collaborated with product and marketing teams to refine sales processes and create a scalable revenue playbook, resulting in a 30% increase in operational efficiency and a 40% improvement in sales cycle time.
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Sales EngineerFishbowl Inc. May 2007 - Apr 2014Alexandria, Virginia, Us~ Contributed to closing $30 million in annual recurring revenue (ARR) by providing technical expertise and support to the sales team, enhancing customer engagement and solution alignment.~ Developed and implemented sales training tools that equipped the sales team with essential knowledge and strategies, resulting in improved performance and increased conversion rates.~ Scoped and executed over 1,000 loyalty marketing programs for leading restaurant brands globally while also playing a pivotal role in expanding Fishbowl's presence in the UK market, leveraging international business insights.
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Assistant Lacrosse CoachKennebunk High School Mar 2006 - Mar 2009I am worked alongside the head coach of the Varsity Boys Lacrosse team as the defensive coordinator. Three time Maine class B eastern regional champions. -
Sales And Marketing ManagerQuotient Marketing Apr 2006 - May 2007Responsible for all aspects of the sales and marketing plan from researching and developing marketing opportunities to planning and implementing new sales plans. Also worked on partner generating unique sales plans, creating engaging advertisements, emails, and promotional literature, developing pricing strategies, and meeting marketing and sales objectives.
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Business Development RepresentativeGarmin Sep 2000 - Apr 2006Olathe, Ks, UsDeLorme Publishing (Acquired by Garmin) I'm proud to have been a part of the pioneering sales team that launched the X-map GIS solution in the market. As the leader of our sales efforts, I was thrilled to surpass my quota by a whopping 100%. It was an incredible experience being part of a team that brought such cutting-edge technology to the world.
🌲Chris Munz🌲 Skills
Email Marketing
Marketing Strategy
Digital Marketing
Marketing
Online Marketing
Strategic Partnerships
Strategy
Business Development
Saas
Marketing Communications
Salesforce.com
Sales
Sales Process
New Business Development
Leadership
Account Management
Sales Operations
Management
Customer Relationship Management
Team Building
Strategic Planning
Start Ups
Public Speaking
Lead Generation
Sales Management
Mobile Marketing
Creative Problem Solving
Solution Selling
Competitive Analysis
Operations Leadership
Financial Accountability
Software As A Service
Analytics
Business To Business
Business Strategy
Market Research
Consulting
Event Management
Salesforce.com Administration
Cold Calling
Business Alliances
Go To Market Strategy
Professional Services
Crm
Social Media
Social Media Marketing
Online Advertising
Consultative Sales Professional
Digital Strategy
Advertising
Multi Channel Marketing
Product Marketing
B2b
E Commerce
Integrated Marketing
Direct Marketing
Seo
Selling
Web Analytics
Mobile Devices
Database Marketing
Marketing Automation
Direct Sales
Customer Acquisition
🌲Chris Munz🌲 Education Details
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Radford UniversityRecreation And Leisure Facilities Management
Frequently Asked Questions about 🌲Chris Munz🌲
What company does 🌲Chris Munz🌲 work for?
🌲Chris Munz🌲 works for Dlivrd
What is 🌲Chris Munz🌲's role at the current company?
🌲Chris Munz🌲's current role is SVP OF Business Development.
What is 🌲Chris Munz🌲's email address?
🌲Chris Munz🌲's email address is cm****@****ook.com
What is 🌲Chris Munz🌲's direct phone number?
🌲Chris Munz🌲's direct phone number is +120741*****
What schools did 🌲Chris Munz🌲 attend?
🌲Chris Munz🌲 attended Radford University.
What skills is 🌲Chris Munz🌲 known for?
🌲Chris Munz🌲 has skills like Email Marketing, Marketing Strategy, Digital Marketing, Marketing, Online Marketing, Strategic Partnerships, Strategy, Business Development, Saas, Marketing Communications, Salesforce.com, Sales.
Who are 🌲Chris Munz🌲's colleagues?
🌲Chris Munz🌲's colleagues are Miranda Kelley, Virginia A. Peguero, Jennifer D., Chris Baker, Tanya Ferguson, Joshua Daye, Ed Harris.
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