Christopher Plummer Email & Phone Number
Who is Christopher Plummer? Overview
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Christopher Plummer is listed as Contact Centre Manager at Kinect Incorporated, a company with 18 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Christopher Plummer.
Christopher Plummer previously worked as Business Manager at Kinect Incorporated and Contact Centre Manager at Covau Pty Limited.
Email format at Kinect Incorporated
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About Christopher Plummer
Christopher Plummer is a Contact Centre Manager at Kinect Incorporated. He possess expertise in operations management, management, customer service, project management, team leadership and 14 more skills.
Listed skills include Operations Management, Management, Customer Service, Project Management, and 15 others.
Christopher Plummer's current company
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Christopher Plummer work experience
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Contact Centre Manager
Current
Customer Service Manager
Current- My role was to manage and motivate the customer service team of front line staff so as to boost the overall performance while simultaneously migrating operations from one outsourced BPO to another.A significant.
- Managing high performance Inbound and Outbound teams
- Lead management and generation through digital channels
- Maintain Quality Assurance and comply with regulatory requirements
- Process improvement through analysis of internal procedures and customer feedback
- Evaluating Individual and Team performance
Customer Service Supervisor
- Utilizing a range of methods, I provided full training to all new and existing employees in the use of varios tools and techniques. By continually monitoring and evaluating their performance, I was able to build teams.
- Developing and implementing highly effective training materials for both new and existing employees
- Tested and replicated technical issues using customer hardware and dealt with warranty and returns of faulty hardware
- Supported the helpdesk by monitoring cases and handled Ombudsman complaints (TIO)
- Ensured sales compliance with ACCC, ACMA, DNC and reported call centre results, call stats, agent performance, complaints
- Successfully managed Lead Generation and ViciDial
Colleagues at Kinect Incorporated
Other employees you can reach at kinectinc.com. View company contacts for 18 employees →
Jeneveive Prado
Colleague at Kinect Incorporated
Philippines, Philippines
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HS
Heidi Sarmiento
Colleague at Kinect Incorporated
National Capital Region, Philippines, Philippines
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JB
John Buena
Colleague at Kinect Incorporated
Quezon City, National Capital Region, Philippines, Philippines
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RA
Robby Ace Servano
Colleague at Kinect Incorporated
Calabarzon, Philippines, Philippines
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JS
Jerone Sorrosa
Colleague at Kinect Incorporated
Central Luzon, Philippines, Philippines
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MT
Maria Teresa Dela Cruz
Colleague at Kinect Incorporated
Quezon City, National Capital Region, Philippines, Philippines
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DJ
Danpaul Jonathan Devilla
Colleague at Kinect Incorporated
Malabon, National Capital Region, Philippines, Philippines
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EF
Ericka Francisca Apuhin-Cadiz
Colleague at Kinect Incorporated
Greater Sydney Area, Australia
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JM
Jan Michael Bulaon
Colleague at Kinect Incorporated
Caloocan City, National Capital Region, Philippines, Philippines
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LS
Leo Sagitarios
Colleague at Kinect Incorporated
National Capital Region, Philippines, Philippines
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Frequently asked questions about Christopher Plummer
Quick answers generated from the profile data available on this page.
What company does Christopher Plummer work for?
Christopher Plummer works for Kinect Incorporated.
What is Christopher Plummer's role at Kinect Incorporated?
Christopher Plummer is listed as Contact Centre Manager at Kinect Incorporated.
Where is Christopher Plummer based?
Christopher Plummer is based in Greater Melbourne Area, Australia, Australia while working with Kinect Incorporated.
What companies has Christopher Plummer worked for?
Christopher Plummer has worked for Kinect Incorporated, Covau Pty Limited, Tpc Consolidated Limited (Formerly Tel.Pacific Limited), and Gotalk Mobile.
Who are Christopher Plummer's colleagues at Kinect Incorporated?
Christopher Plummer's colleagues at Kinect Incorporated include Jeneveive Prado, Heidi Sarmiento, John Buena, Robby Ace Servano, and Jerone Sorrosa.
How can I contact Christopher Plummer?
You can use AeroLeads to view verified contact signals for Christopher Plummer at Kinect Incorporated, including work email, phone, and LinkedIn data when available.
What skills is Christopher Plummer known for?
Christopher Plummer is listed with skills including Operations Management, Management, Customer Service, Project Management, Team Leadership, Account Management, Project Planning, and Training.
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